Raymour & Flanigan - Garden City Reviews 

398
TrustScore 4.5 out of 5

4.6

895 East Gate Boulevard, 11530 Garden City, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... See more

Rated 2 out of 5 stars

Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... See more

Rated 5 out of 5 stars

Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.

Rated 5 out of 5 stars

Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 895 East Gate Boulevard, 11530, Garden City, NY, United States

  • 5163073693

4.6

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(398)

4,261 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael Farrier was very professional

Michael Farrier was very professional , patient and went above his job to help me select my furniture . He realized i was very nervous to purchase a dresser on line without seeing it, so he showed me exactly what it would look like in the wood of an entertainment piece

July 7, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service

July 7, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much, James, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

A place to be and a man to meet!

My wife and I went to R&F in Garden City looking for a mattress to replace an existing one. We were greeted by Frank. We asked for what we wanted and surely, it was in stock. We were next to his computer and my wife saw a sofa sleeper, next to it. He demonstrated how it eventually ended up as a bed. I told him that the bed was in the wrong spot.😆 We both liked the Alora because of its quality. He also mentioned to us that he was the inventor of the "stuff" that is part of the bed, which prevents it go aflame. One must meet this guy. Frank is not a salesman but he just sold us the bed, sofa sleeper, and a pair of pillows. All of these were made to last. It was quite an experience going to Garden City, to say the least. THANK YOU, Frank of R&F of Garden City ! !

Ed and Kate

May 26, 2024
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Michael Farrier. He is an absolute pleasure to deal with. Very informative, patient and no BS. He took his time and gave us all of our options. Definitely one of the best sales experiences my wife and I have ever had. We couldn't recommend him any higher!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Harvey was helpful and informative

Harvey was helpful and informative

July 1, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Jack! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Detailed professional knowledge and…

Detailed professional knowledge and patient explanation.

June 17, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Wei Chao Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Bought a new recliner

Anthony was great. He showed us every recliner in the store, explaining each one’s features. He was never pushy, but let us come to our own conclusions.

June 16, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Trini Costello We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Great customer service and great products

We were greeted by sales associate Keith Lebowitz, who made us feel welcomed but also gave us the space to look on our own. He checked in on us to answer questions, brought us waters, measured out furniture. It was the best experience we’ve had in store. We ended up using room planner and ultimately making our purchase online. Thank you Keith you helped make a big decision an easy one. :)

June 10, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much, Anthony, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Holmez! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Great salesman Mr. Mosca

Our salesman Mr. Michael Mosca was very knowledgeable and helpful.
He listened to us and knew what we were looking for.
He was very pleasant and courteous.

June 5, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Brian! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

great salesman

May 28, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Irving Bashkoff We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Excellent salesperson

Excellent salesperson, Ariel Torres made the whole experience seamless and perfect! He treated my sister and I with total respect even though we were on a budget.

May 28, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Eileen Sweeney! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

The sales person Micheal was so nice…

The sales person Micheal was so nice and helpful

May 28, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Md Hossain! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

The sales associate

The sales associate, was very knowledgeable and efficient with helping us making my decision and purchase easy !

May 27, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Bibi Roopan! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

When the delivery come then I am really…

When the delivery come then I am really gone to rate. Up to now is very good experience.

May 26, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Ashok Khanna! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Sales person was very helpful

Sales person was very helpful, courteous and pleasant.

May 25, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Sam! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Salesman was very pleasant

Salesman was very pleasant. We had previously used him .

May 24, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hello Cynthia Bettelheim! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 4 out of 5 stars

Wish had better pricing

Wish had better pricing

May 21, 2024
Raymour & Flanigan - Garden City logo

Reply from Raymour & Flanigan - Garden City

Hi Lincy. We are very sorry for the inconvenience! If you would like to talk with us further about your concerns, please email your details, including the phone number associated with your account and a brief description of the issue you are experiencing, to rfcare@raymourflanigan.com. We would like to get you in touch with a member of our leadership team. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look