Raymour & Flanigan - Garden City Reviews 

398
TrustScore 4.5 out of 5

4.6

895 East Gate Boulevard, 11530 Garden City, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

We were warmly greeted by a sales representative as we entered the store. She asked what we were looking for and quickly guided us to the appropriate section of the showroom. She was very professional... See more

Rated 2 out of 5 stars

Furniture not delivered as promised. Called 5 times to have loveseat replaced due to pull in front. Was promised new one would come with sofa . Sofa delivered yesterday with no new love seat. I am tot... See more

Rated 5 out of 5 stars

Pamela was wonderful to work with! She was able to show us options that worked within our list of wants and needs and she made the whole experience great.

Rated 5 out of 5 stars

Had a great shopping experience at R&F! Our sales rep, Shakeela Said, was knowledgeable and patient. She was there to answers all our questions and in the shadows when we were browsing n contemplating... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 895 East Gate Boulevard, 11530, Garden City, NY, United States

  • 5163073693

4.6

Excellent

TrustScore 4.5 out of 5

398 reviews

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4.6

All reviews

(398)

4,280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were looking for a quality mattress…

We were looking for a quality mattress and Tanya was very knowledgeable of all the differences between the various brands. She answered all of our questions.

May 18, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Donald! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

L Lincoln was very patient with us…

L Lincoln was very patient with us understood our concerns and help us find and make a decision on our purchase.

May 19, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Joseph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 4 out of 5 stars

The sales person was terrific very…

The sales person was terrific very aware of our needs

May 11, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Harvey! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Its all about the Customer Service

Its all about the Customer Service

Michelle was great to work with and took her time to make sure everything worked as expected.

April 29, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Steven Z Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

I was very impressed with Pamela

I was very impressed with Pamela. She was instrumental in providing the information I needed to make my mattress purchase. She was professional, friendly, and patient. I would definitely recommend her to anyone looking to make a purchase of this type.

April 27, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Iris! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Would recommend shopping here!

Friendly staff, listened to our needs, didnt rush us. We ended up finding a dining set we loved after shopping at different competitors and online. Fast delivery as well. Highly recommend shopping here.

April 26, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much, Norma, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Finally found what we have been looking for

Finally found what we have been looking for for a long time. Perfect color and in our budget. Salesperson John Ruggiero was GREAT. He was professional and patient with us. It was a wonderful experience

April 23, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Chet! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

sales person

The sales person Mr. Zhang very helpful in every question I have asked.

April 20, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Shirley! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Joseph was a huge help in showing me…

Joseph was a huge help in showing me all my options. Patient and knowledgeable!

April 21, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you so much for your review, Maria! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Awesome customer service from the time…

Awesome customer service from the time I walked into the store.

April 18, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Alexis We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Mike Ferreira (spelled wrong) is a…

Mike Ferreira (spelled wrong) is a great salesperson. I bought my sectional 5 yrs ago from him and now bought another one for our new apt. from him. He's very knowledgeable

April 15, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Customer from Bayside, NY We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.

Rated 5 out of 5 stars

Very knowledgeable salesman

Very knowledgeable salesman, Eric made our mattress purchase very simple. He explained to my Mom the importance of a certain mattress to alleviate her back pain. The delivery was next day and the time and delivery men were completely professional and on point!

April 8, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Patricia Hopkins Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Employees very patient and helpful.

Employees very patient and helpful.

March 24, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Zillah Fernandez! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Great Experience!

Our associate, Faith, was terrific! She was patient, leading up to and when we were finally ready to make the decision on a couch. She also provided excellent advice on couch construction, durability and fabric (design) choices.
And this location is so big that we were able to see all of the couches in person, which was very helpful.

April 7, 2024
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Reply from Raymour & Flanigan - Garden City

Hello Brian King! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

What more could I ask for from this sales person

Best experience I have every had from both store and sales person.

March 31, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you, Erica, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Item came in perfect condition

Item came in perfect condition. Delivery persons were quick, neat and friendly.

March 20, 2024
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Reply from Raymour & Flanigan - Garden City

Thank you, Lisa, for taking the time to leave a review. We're so happy to hear that you had a great delivery experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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