Hi ! My seller was Josefina she was very pleasant ,professional ,patience and took her time to explain and give us our time to decide what we really want based on your budget , very nice lady ! I hope... See more
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See what reviewers are saying
DALE, she's the absolute BEST, she is very professional, super friendly and very attentive to all my furniture needs. She was very, helping to select exactly what I needed all the greatest discount... See more
I purchased a livingroom set online and chatted with Jason Hicks for clarification and questions because I wanted to ship overseas. He was very helpful throughout the process so I didn't had to go ba... See more
Jason was a huge help answering a million questions and making some suggestions on how to make the delivery of special order and in stock items easy. He also kept up with letting me know when the fur... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
410 Gateway Drive, 11239, Brooklyn, NY, United States
- 7182355452
4.8
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional
I had a very positive experience with Mrs. Shirley at Raymor. I went to the one in valley stream. Thus far I'm happy with the purchase. Very professional
September 28, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Alicia. It's nice to see you enjoyed your experience at Raymour & Flanigan. Thank you for shopping with us! -MR
Reply from Raymour & Flanigan - Gateway
Hi Luis! It's nice to hear you enjoyed your experience with Raymour & Flanigan. Thank you for furniture shopping with us! -MR
Wanted to say thank you to all staff at…
Wanted to say thank you to all staff at the Gateway store in Brooklyn. Especially to Valentino St. Clair who took care of me. I had a long wait but it was worth it I love Raymour and Flanigan...Got a beautiful cocktail table.Thank you again.
September 19, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Nelida! Thanks for taking a few minutes to leave us such great feedback! We appreciate you shopping with us! -MR
I ordered bedroom chest to be included…
I ordered bedroom chest to be included with a island that is on back order. When I was billed I was charged a delivery fee. Which for the life of me I can't understand since I have island that is going to be delivered.
September 15, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Judy. We are sorry for any issues you've encountered with our delivery fee and we apologize for the inconvenience this has caused. We'd like to look into your issue to see how we can help get this resolved. Please email us at rfcare@raymourflanigan.com with more details. Thank you. -MR
Excellent services from the staff who…
Excellent services from the staff who help us decide on our bedroom set we purchase.
September 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Gael! We are pleased to hear you had a great experience shopping with us! Thank you for furniture shopping with us! -MR
Ryan was the person who helped me he…
Ryan was the person who helped me he was very knowledgeable of everything I asked him he was poised and respectful and I appreciate everything
July 13, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hello Ryan! We are thrilled to see you enjoyed your experience. We hope you enjoy your new furniture! -MR
I received excellent service from the…
I received excellent service from the salesperson and the manger Rick Ortiz. Everything was greatly explained.
June 23, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Gary! It's great to see you enjoyed your experience. Have a great day! -MR
Very good & very good helping you with…
Very good & very good helping you with a problem
June 23, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Corrine! We want to thank you for telling us about your shopping experience. Thank you for furniture shopping with us! -MR
It was great thanks with the help of…
It was great thanks with the help of Lebert,wonderful service.
March 11, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Kamesha! Thanks so much for telling us about your experience. We hope you enjoy your new furniture! -MR
Glad I Found It!
This is not my closest store. The store is well maintained and the sales people were so nice. Very friendly, attentive and helpful even though I wasn’t there to spend a fortune. I will definitely go back to this store for any future needs.
February 29, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Stell! Thanks so much for taking the time to leave us such a thoughtful review about your shopping experience! We hope you enjoy your new furniture! -MR
Great experience
The moment I entered the store Susan Rubino immediately moved to greet me and welcome me. She asked me how she could help and what was I shopping for. I was guided to the proper section and left alone for a few minutes so that I could get an idea of what types of bedroom sets were available. Susan then spent the next hour with me discussing the different sets and mattresses. She was informative, friendly, and easy to talk to. I would recommend your store and Susan directly to anyone looking for a great experience.
February 19, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hello Marie! Thanks for taking the time to leave us such a thoughtful review about your shopping experience! We hope you enjoy your new furniture! -MR
Excellent service from Sales Associate…
Excellent service from Sales Associate Carl Thomas
February 18, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hello Carl! Thank you for telling us about your shopping experience. We hope to see you again soon! -MR
Great customer service.
February 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Claudia! We are so glad to see your experience with Raymour & Flanigan was enjoyable! We hope you enjoy your new furniture! -MR
The service is ALWAYS professional
The service is ALWAYS professional, informative and polite.
January 17, 2020
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hello Linda! Thanks so much for your awesome review! We hope you enjoy your new furniture! -MR
I love the service
December 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hello Latoya! Thanks so much for reviewing your experience with us! We hope to see you again soon! -MR
Chris u rock!!
The gentleman named Chris from the gateway center mall location was very helpful and had a good understanding of what I wanted and pointed to the item that I now like more than anything.
December 9, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi there! Thank you for reviewing your experience with us! We look forward to seeing you again in the near future! -MR
Relaxing and calm shopping experience…
Relaxing and calm shopping experience without any sales pressure. The associate was pleasant, efficent and eager to please.
November 27, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Wayne! Thanks for your amazing review! Thank you for furniture shopping with us! -MR
Sales person was very nice and…
Sales person was very nice and knowledgeable.
November 13, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Mila! Thank you for telling us about your shopping experience. Thank you for shopping with us! -MR
Staff was friendly and helpful
November 12, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Yonette. It's nice to see you had a positive experience. We are looking forward to seeing you again soon! -MR
Sales rep was very patient and was able…
Sales rep was very patient and was able to provide great advice and feedback
October 30, 2019
Unprompted review
Reply from Raymour & Flanigan - Gateway
Hi Yudelca! We are thrilled to hear you had a positive experience! We look forward to seeing you again in the near future! -MR
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