Raymour & Flanigan - Halfmoon Reviews 

164
TrustScore 4.5 out of 5

4.6

1695 Route 9, 12065 Clifton Park, NY, US


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Rated 5 out of 5 stars

Our salesman was very helpful and personable. He helped us find the exact couch we were looking for within the first 5 minutes of being in the store. The entire process took less than 30 minutes and w... See more

Company replied

Rated 5 out of 5 stars

Brian was helpful and listened to our goals for the purchase. He was present, but not clingy. Dan and I both agreed that he was sincere. R&F was the first of three stores we visited. We let... See more

Company replied

Rated 5 out of 5 stars

Our sales Associate was excellent! She took time to answer our questions, check inventory, explain things, and gave us space to look around. The items we were interested in were in stock and reasonabl... See more

Company replied

Rated 5 out of 5 stars

Great customer service, Corey and Malisa were exceptional. They took the time to listen, show us several sets as well as show us how we could put chairs with a different table. We never felt rushed... See more

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Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1695 Route 9, 12065, Clifton Park, NY, United States

  • 5183739337

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.6

All reviews

(164)

4,313 reviews in the last 12 months

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Rated 5 out of 5 stars

Marie is the sales person we always…

Marie is the sales person we always use. Fantastic!

July 16, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Donna,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Marie has consistently provided you with fantastic service. It's always our goal to ensure our customers have a great experience, and we're delighted that Marie has been able to assist you so well. We truly appreciate your loyalty and look forward to serving you again in the future.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Erica was a significant help to finding…

Erica was a significant help to finding what i was looking for. Very knowledgeable.

July 21, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Heidi,

Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that Erica was able to assist you in finding exactly what you were looking for. Her knowledge and dedication to helping our customers are truly appreciated, and it’s wonderful to know she made such a positive impact on your visit.

We really value your feedback and your fantastic 5-star rating! If there’s anything else we can do for you or if you have any more questions, please don’t hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars

Satisfied Customer.

There was a large selection to chose from for each item I purchased. The prices were reasonable, delivery times convenient and shopping online was a breeze. I have purchased furniture from Raymour & Flanigan in the past and have always been satisfied with the quality.

July 19, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Michael,

Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our selection extensive and our prices reasonable. It's great to know that our online shopping experience and delivery times met your expectations. We truly appreciate your loyalty and are delighted that you've been satisfied with the quality of our furniture in the past.

Your feedback is invaluable to us as we strive to provide the best possible service and products to our customers. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Awesome experience

Our salesperson Stephen was above and beyond with customer service. My wife and I felt like he was friend from high school the way we spent a comfortable and fun time with making our purchase.

July 6, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Jim,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Stephen provided you and your wife with exceptional customer service and made your visit enjoyable and comfortable. It's always our goal to make our customers feel at home, and it sounds like Stephen did just that. We truly appreciate your kind words and your 5-star rating. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I met Dennis Stauffenberg in Medford…

I met Dennis Stauffenberg in Medford Long Island. I since moved back to New Jersey Dennis is the only person I will deal with. He moved up to Clifton NY
when I need furniture, I just text Dennis and he recommends and delivers. Everything he recommends and sends is absolutely wonderful. I have a Raymour flannigan 2 miles from my house and I will only deal with Dennis . If you go to the store in Clifton, New York, make sure you deal with only Dennis. He is the best Taylor in the office is fabulous as well. I also want to mention management as they are wonderful as well. This is the best store.

June 10, 2025
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Dear MaryAnn Hudson,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear about your continued satisfaction with Dennis and the exceptional service he provides. It's fantastic to know that even after moving back to New Jersey, you still choose to work with Dennis for your furniture needs.

We are also delighted to hear your kind words about Taylor and our management team. Providing excellent customer service is our top priority, and it's rewarding to know that our team in Clifton, New York, is meeting your expectations.

Your loyalty and trust in us mean the world, and we look forward to continuing to serve you with the best furniture and service. If there's anything else we can do for you, please feel free to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very easy and friendly experience with…

Very easy and friendly experience with Fred ! Everything went smoothly!

June 1, 2025
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Reply from Raymour & Flanigan - Halfmoon

Dear Customer,

Thank you so much for your wonderful review! We're thrilled to hear that you had an easy and friendly experience with Fred. It's great to know that everything went smoothly for you.

We appreciate your feedback and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Erica was very welcoming! and easy to…

Erica was very welcoming and easy to connect with. I knew what I wanted but her ideas helped me to confirm my choices. I would definitely recommend coming here! Very bright, beautiful displays and welcoming.

May 19, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Dawn,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Erica was able to assist you and make your experience at Raymour & Flanigan a positive one. It's great to know that her ideas helped confirm your choices. We take pride in our bright and beautiful displays, and we're delighted that you found them welcoming. Your recommendation means a lot to us, and we look forward to welcoming you back in the future.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I walked in the door knowing what I…

I walked in the door knowing what I wanted, and walked out about 20 minutes later. Could not have been easier or more expedient. A+

April 26, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Daniel,

Thank you for sharing your experience with us! We're really happy to hear that your visit was quick and easy, and that you found what you needed. Our goal is to make shopping fun and enjoyable, and your feedback is very important to us. We look forward to seeing you again at Raymour soon!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Greeted by a friendly salesperson

Greeted by a friendly salesperson. He knew right where the mattress was that I was looking to see. The price was reasonable and there was free pickup of my old mattress and free delivery of the new one.

April 8, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hi Gary,

Thank you for sharing your experience! We're glad our salesperson helped you find the mattress you wanted at a good price and that our free pickup and delivery services enhanced your satisfaction. We appreciate your 5-star rating and look forward to seeing you again.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Friendly customer service

Everyone was very efficient and friendly.

March 28, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Susan,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our team efficient and friendly during your visit. Providing excellent service is a top priority for us, and your kind words are truly appreciated.

We look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Clifton Park, NY

The Clifton Park, NY store, employees and management are all top notch. They treat everyone special and as an individual giving their time to understand the person's needs. I'm thankful for them, their care, and their knowledge.

March 15, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Ron,

Thank you so much for taking the time to share your wonderful feedback about your experience. We are thrilled to hear that our associates and management team made you feel special and took the time to understand your needs. Providing exceptional service and care is something we strive for every day, and it's rewarding to know that our efforts are appreciated.

Your kind words will be shared with the team, as they will be delighted to know they made a positive impact on your visit. We look forward to serving you again in the future and continuing to meet your home furnishings needs.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jordan was the perfect amount of…

Jordan was the perfect amount of attentive and laid back, allowing us to discuss our furniture options without being pushy or hovering. When we left to think it thru, he did not push for an immediate sale, and this solidified our decision to work with him the next day and for the future.

February 24, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hi David,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jordan provided you with the perfect balance of attentiveness and space to make a decision at your own pace. It's wonderful to know that his approach made a positive impact on your decision to return and work with us again. We look forward to assisting you with your future furniture needs.

Best regards,
Raymour & Flanigan

Rated 5 out of 5 stars

Pleasant environment to browse around

Pleasant environment to browse around. Nice selection of products to choose from. Friendly customer service.

February 21, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Jeffery,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed browsing our pleasant environment and found our selection of products to your liking. Our team takes great pride in providing friendly customer service, and it's wonderful to know that it made a positive impact on your visit.

If you have any further feedback or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Customer service

Customer service

February 17, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Kim Bouchey,

Thank you so much for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you had a positive experience with our customer service team. At Raymour & Flanigan, we strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Polite and courteous

Staff were very helpful in doing a mattress exchange.

February 15, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Paula,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our staff was able to assist you effectively with your mattress exchange. Providing excellent service is something we strive for, and it's wonderful to know we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Halfmoon

Hi Paul, thank you for the feedback! We’re so glad to hear that you’re happy with both our product selection and service. We always aim to provide the best, and it’s great to know we’ve met your expectations. If you need anything else, feel free to reach out!

Thank you,

Raymour and Flanigan

Rated 5 out of 5 stars

Alex was very helpful in me making a…

Alex was very helpful in me making a buying decision

January 24, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hi Dave, thank you for sharing your experience! We’re so glad Alex was able to assist you in making your buying decision. We truly appreciate your feedback and are here to help if you need anything else. Enjoy your purchase!

Thank you,

Raymour and Flanigan

Rated 5 out of 5 stars

Manager clearly knew about mattresses…

Manager clearly knew about mattresses and how to help me narrow it down to my best options. He took everything into consideration which included budget.

January 19, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello JM,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our manager was able to assist you in finding the perfect mattress while considering all your needs, including your budget. It's wonderful to know that you felt well-guided and supported during your visit. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Helpful and professional

Helpful and professional

January 17, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Paul,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our service helpful and professional. Providing our customers with the best possible experience is our top priority, and your kind words mean a lot to our team.

If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

No Pressure Sales

I had a great salesman, Stephen Perez, who spent several hours over 3 days helping me with a tough mattress decision. He never made me feel pressured and everyone I worked with during the sale, paperwork and delivery were very kind!

January 12, 2025
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Reply from Raymour & Flanigan - Halfmoon

Hello Deb,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Stephen Perez and our team were able to assist you in finding the perfect mattress without any pressure. It's great to know that you felt supported throughout the entire process, from the sale to the delivery. Your kind words and 5-star rating mean a lot to us. We hope you enjoy your new mattress and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

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