Our salesman was very helpful and personable. He helped us find the exact couch we were looking for within the first 5 minutes of being in the store. The entire process took less than 30 minutes and w... See more
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Brian was helpful and listened to our goals for the purchase. He was present, but not clingy. Dan and I both agreed that he was sincere. R&F was the first of three stores we visited. We let... See more
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Our sales Associate was excellent! She took time to answer our questions, check inventory, explain things, and gave us space to look around. The items we were interested in were in stock and reasonabl... See more
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Great customer service, Corey and Malisa were exceptional. They took the time to listen, show us several sets as well as show us how we could put chairs with a different table. We never felt rushed... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1695 Route 9, 12065, Clifton Park, NY, United States
- 5183739337
4.6
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Kind & Compassionate
I was in an apartment fire which totaled my mattress and other items. I needed a mattress for my new location quickly as I had to leave the hotel. They were able to help me by getting my mattress to my new apartment on the day that I got my in. They were kind and compassionate to my situation. A huge thank you to all who made this happen. I would love to recognize the sales associate, but I am still in disarray. I will be back for more items soon.
January 5, 2025
The guys were so efficient and polite
The guys were so efficient and polite. Thank you.
December 30, 2024
Very helpful
November 27, 2024
Reply from Raymour & Flanigan - Halfmoon
Hi Eric,
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear that you found our service very helpful. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Fred was excellent and knowledgeable
Fred was excellent and knowledgeable. Great experience
November 26, 2024
Reply from Raymour & Flanigan - Halfmoon
Hi Michael,
Thank you so much for taking the time to share your experience! We're thrilled to hear that Fred provided you with excellent and knowledgeable service. It's wonderful to know you had a great experience with us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Easy and painless
Everything about the experience went well. Bought a mattress over the summer and a couch just recently. The store is well laid out, the people are helpful without ever being pushy. Erica was extremely helpful with both purchases and very pleasant to work with. Overall a very painless process.
November 10, 2024
Reply from Raymour & Flanigan - Halfmoon
Hi Meghan,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our store layout convenient and our team helpful. It's wonderful to know that Erica provided you with excellent service during both of your purchases. We strive to make the shopping process as smooth and enjoyable as possible, and it's great to hear that we succeeded. Enjoy your new mattress and couch!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Great customer service
Great customer service, Corey and Malisa were exceptional. They took the time to listen, show us several sets as well as show us how we could put chairs with a different table.
We never felt rushed, Corey showed patience as I forgot my measurements. Once received he took the measurements to compare to my current and provided his insight.
Could not have asked for better customer service.
November 10, 2024
Reply from Raymour & Flanigan - Halfmoon
Hi Colleen,
Thank you so much for your wonderful review! We're thrilled to hear that Corey and Malisa provided you with exceptional service and took the time to help you find the perfect furniture. It's great to know that you felt listened to and never rushed during your visit. We appreciate your kind words and will be sure to pass along your compliments to Corey and Malisa. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Salesman was personable and knew the…
Salesman was personable and knew the inventory!
November 1, 2024
Reply from Raymour & Flanigan - Halfmoon
Dear Nancy,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our salesperson and that their knowledge of our inventory met your expectations. We strive to provide excellent service and it's always rewarding to hear feedback like yours. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Halfmoon
Dear Julia,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team knowledgeable and courteous. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The service is friendly and well…
The service is friendly and well informed. Not pushy….
Maria Benckendorf was our representative and she was top notich! We are a regular customer and would definitely buy again and ask for Maria’s help and recommend Raymore and Flanagan to others.
September 24, 2024
Reply from Raymour & Flanigan - Halfmoon
Hello Mark Dolen Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Doug was a consummate professional
Doug was a consummate professional. Wonderful to deal with and very knowledgeable
September 22, 2024
Reply from Raymour & Flanigan - Halfmoon
Thank you so much for your review, Jeff! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Doug was very helpful during our search…
Doug was very helpful during our search for a loveseat.
September 6, 2024
Reply from Raymour & Flanigan - Halfmoon
Hi Frank,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Doug was able to assist you effectively during your search for a loveseat. We strive to provide excellent customer service, and it's wonderful to know that Doug met your expectations. If you have any further questions or need additional assistance, please don't hesitate to reach out. Enjoy your new loveseat!
Best regards,
The Raymour & Flanigan Team
Alex made my choice so much easier
Alex made my choice so much easier. I was having a difficult time deciding until I met Alex! So very sweet and friendly!
September 4, 2024
Reply from Raymour & Flanigan - Halfmoon
Dear Evelyn,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Alex was able to assist you in making your decision easier. It's great to know that his sweet and friendly demeanor made a positive impact on your visit. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Our salesman was very focused on our…
Our salesman was very focused on our wants and needs and was extremely helpful!
August 31, 2024
Reply from Raymour & Flanigan - Halfmoon
Dear Donna,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesman was able to focus on your wants and needs and provide the helpful service you deserve. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Jordan was very helpful
Jordan was very helpful, informative, respectful and not pushy. It was a great experience!
August 3, 2024
Reply from Raymour & Flanigan - Halfmoon
Dear Dr. Merhi,
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Jordan provided you with helpful, informative, and respectful service without being pushy. It's wonderful to know that you had a great experience at our store. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
My husband and myself had the pleasure…
My husband and myself had the pleasure of Charles Manzella Albany NY & Dennis Staufenberg CliftonPark NY assist us in our purchase. All our questions were answered in depth and clarity. They were polite and spent needed time with us they were very knowledgeable. The showrooms were well lighted and bright. That was a plus as we had looked elsewhere and had to look at a fabric sample outside!! We had a great experience.
July 14, 2024
Reply from Raymour & Flanigan - Halfmoon
Dear Bill,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Charles Manzella and Dennis Staufenberg provided you with exceptional service and answered all your questions thoroughly. It's great to know that you found our showrooms well-lit and inviting, making your shopping experience even better. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Fred was very helpful.
July 7, 2024
Reply from Raymour & Flanigan - Halfmoon
Thank you so much for your review, Stasia! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
I love working with Fred or Erica
I love working with Fred or Erica. They help me find what I need & sell me nothing I do not need. They really listen to you.
June 23, 2024
Reply from Raymour & Flanigan - Halfmoon
Hello customer Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
I purchased the bradford heights 7 pc…
I purchased the bradford heights 7 pc dining set not quite a year ago. First the table came put together wrong, sent it back. Table came and all the chairs wobbled and were scratched. Sent them back. I would love to leave review regarding the set it self but there is no option. The table chipped already all the chairs legs keep loosening and the backs of them all are loosing the paint. None of the chairs are close to walls from that to happen. One of the leafs looks like the veneer was done incorrectly there is no shine it is dull. I would never recommend this set to any one and am very unhappy with how it is holding up.
May 28, 2023
Unprompted review
Reply from Raymour & Flanigan - Halfmoon
Hello Angela Aunchman! Thank you for your feedback. We are very sorry to hear about the issues with your order. We would like to get you in touch with our management team to help get this resolved! Please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as the name and phone number associated with your order. We will follow up shortly. Thank you!
Maria was very friendly and helpful
Maria was very friendly and helpful, and the mattresses were comfy!
May 12, 2024
Reply from Raymour & Flanigan - Halfmoon
Thank you so much for your review, Brian! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Stephen Perez associate at the Clifton…
Stephen Perez associate at the Clifton Park store was wonderful at helping me choose my couch. He was great
May 9, 2024
Reply from Raymour & Flanigan - Halfmoon
Hello Stacey Batchelder! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
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