Raymour & Flanigan - Halfmoon Reviews 

164
TrustScore 4.5 out of 5

4.6

1695 Route 9, 12065 Clifton Park, NY, US


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Rated 5 out of 5 stars

Our salesman was very helpful and personable. He helped us find the exact couch we were looking for within the first 5 minutes of being in the store. The entire process took less than 30 minutes and w... See more

Company replied

Rated 5 out of 5 stars

Brian was helpful and listened to our goals for the purchase. He was present, but not clingy. Dan and I both agreed that he was sincere. R&F was the first of three stores we visited. We let... See more

Company replied

Rated 5 out of 5 stars

Our sales Associate was excellent! She took time to answer our questions, check inventory, explain things, and gave us space to look around. The items we were interested in were in stock and reasonabl... See more

Company replied

Rated 5 out of 5 stars

Great customer service, Corey and Malisa were exceptional. They took the time to listen, show us several sets as well as show us how we could put chairs with a different table. We never felt rushed... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1695 Route 9, 12065, Clifton Park, NY, United States

  • 5183739337

4.6

Excellent

TrustScore 4.5 out of 5

164 reviews

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4.6

All reviews

(164)

3,900 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great selection

Great selection and very helpful salesperson and counter personnel.

December 14, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Steven Finkelsteinfor your review. We're happy to hear you found our service and selection to be amazing!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

salesman was very knowledgeable

salesman was very knowledgeable, made the purchase experience easy

December 10, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Colleenfor your 5 star rating! We're happy to hear your sales person was so knowledgeable and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Our sales Associate was excellent

Our sales Associate was excellent! She took time to answer our questions, check inventory, explain things, and gave us space to look around. The items we were interested in were in stock and reasonably priced. We will be returning soon for more furniture.

December 5, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Rayfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Essence our man but Malisa the team player!

Marisa helped us on the day but Essence is our main guy he was supposed to be in but when we found out he was not Malisa told us he would get the credit!
Being in sales myself very much impressed. She was nice and helped us greatly! We bought the right bed over the phone! No pressure I like that!

November 20, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Marco Reymer for your review. We're happy to hear that you received outstanding service from our team!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Halfmoon

Thank you Tracie Mcneil for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Brian was an excellent salesperson

Brian was an excellent salesperson!
Very helpful and knowledgeable

November 11, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you for your review Lori Fresina We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great

We were very pleased with the service and hopefully the new furniture will hold up to it’s ratings

November 4, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Rynay Nelson for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Half Moon store…

We walked into the Half Moon store yesterday to look for a power lift chair and ended up buying the power lift chair, power reclining sofa and a matching reclining chair. Sales associate, Doug Center, was very patient and very accommodating, as we had him move furniture around the showroom.

September 21, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you John S for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Helpful and informative

I had visited a competitor for a new mattress and was given several expensive options. When I visited R&F I was greeted as soon as I entered the store and the sales clerk walked me to the mattress section then paged a knowledgeable sleep expert. Rich took the time to ask several questions to get to know me and my habits, taking notes the whole time. He showed me, and I tried many mattresses and determined I liked a certain brand. I felt I did not need the size the first store told me I could only get in 1 of 2 sizes and that I did not need to get the model suggested by the competition.
Rich was patient with me and spent a considerable amount of time showing me different brands, makes and models. He also pointed out and showed me how some accessories would be helpful for my needs and eliminate the some of the higher priced mattresses.
After a few hours I left after making a purchase when my primary goal was to compare another store. This is the second purchase I have made from R&F in the past 6 months and I am very happy with both.

September 10, 2022
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Reply from Raymour & Flanigan - Halfmoon

Hi Steve. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for a new mattress. -Jeff V.

Rated 5 out of 5 stars

Found just what I needed

Found just what I needed, available in time for the client's move in date.

September 3, 2022
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Reply from Raymour & Flanigan - Halfmoon

Good to hear! We're glad to be helpful. We hope your client is happy with their new furniture!! -Jeff V.

Rated 5 out of 5 stars

I had a wonderful experience!

I had a wonderful experience! My salesman (Richard Giustiniani) was excellent. He introduced himself, asked what I was looking for and showed me a variety of choices. He explained the differences in the mattresses and had me try out quite a few. He was friendly, personable and professional. He gave me a good deal without putting any pressure on my to buy.

August 20, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Camillia Cappabianca for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Very Helpful And Patient Process As I…

Very Helpful And Patient Process As I Chose My Furniture. Salesperson Knowledgeable And Made Information Very Clear On Ordering And Delivery Process.

August 1, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you for your review Kris G. We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Salesperson Doug C

Salesperson Doug C. Was very helpful.

July 26, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you for taking the time to leave a review, Doris! We are happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Brian was really great and helpful

Brian was really great and helpful! Even though they were closing in 30 minutes we didn’t feel rushed at all.

June 27, 2022
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Reply from Raymour & Flanigan - Halfmoon

Thank you Nandy for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

We had a great experience

We had a great experience. Our salesperson, Ray, was very professional and helped us find the furniture we were looking for.

November 6, 2021
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Reply from Raymour & Flanigan - Halfmoon

Hi Paul,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 5 out of 5 stars

Very helpful in assisting me to order…

Very helpful in assisting me to order exactly what I was looking for

October 24, 2021
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Reply from Raymour & Flanigan - Halfmoon

Hi Melinda,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 1 out of 5 stars

Defective chair

My recliner I bought two weeks ago is broken.

Got stuck in it in the reclining position…

Was able to finally get button to work

Service coming in about a week.

When I spoke to girl at Clifton Park store the morning… she said “we’ll repair or replace if need be but you cannot get a different chair”

I will never purchase another chair at Raymour and Flanagan…

October 24, 2021
Rated 5 out of 5 stars

Brian was great!

Brian was great!! He was top nktch!

August 26, 2021
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Reply from Raymour & Flanigan - Halfmoon

Hi Joanna. Thanks for sharing this positive rating. We hope you’re enjoying your new furniture!

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