Raymour & Flanigan - Halfmoon Reviews 

165
TrustScore 4.5 out of 5

4.6

1695 Route 9, 12065 Clifton Park, NY, US


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Rated 5 out of 5 stars

Our salesman was very helpful and personable. He helped us find the exact couch we were looking for within the first 5 minutes of being in the store. The entire process took less than 30 minutes and w... See more

Company replied

Rated 5 out of 5 stars

Brian was helpful and listened to our goals for the purchase. He was present, but not clingy. Dan and I both agreed that he was sincere. R&F was the first of three stores we visited. We let... See more

Company replied

Rated 5 out of 5 stars

Our sales Associate was excellent! She took time to answer our questions, check inventory, explain things, and gave us space to look around. The items we were interested in were in stock and reasonabl... See more

Company replied

Rated 5 out of 5 stars

Great customer service, Corey and Malisa were exceptional. They took the time to listen, show us several sets as well as show us how we could put chairs with a different table. We never felt rushed... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1695 Route 9, 12065, Clifton Park, NY, United States

  • 5183739337

4.6

Excellent

TrustScore 4.5 out of 5

165 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(165)

3,900 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly service!

March 20, 2021
Raymour & Flanigan - Halfmoon logo

Reply from Raymour & Flanigan - Halfmoon

Hi Patrick! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Great Experience

Salesman (Tom Page) at the Clifton Park store was very helpful, knowledgeable, and a pleasure to work with. The manager (Dan) was able to price match another store’s sale price. We are very happy with our experience at Raymond and Flanigan! Unfortunately we have to wait on the furniture builder for 3 months.

March 17, 2021
Rated 5 out of 5 stars

It was a pleasure working with Doug at…

It was a pleasure working with Doug at the Clifton Park location. The customer service was superb, as always. Thanks ever so much!

November 25, 2020
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Reply from Raymour & Flanigan - Halfmoon

Hi there! Thanks so much for your amazing review! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

We are very happy to find what we were…

We are very happy to find what we were looking for and Maria, the sale's person was so knowledgeable, nice and very helpful to us.

August 8, 2020
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hello Rosa! It's great to hear you had an excellent experience shopping at Raymour & Flanigan! We hope to see you again soon! -MR

Rated 5 out of 5 stars

A Pleasant Purchase Experience

Our salesperson was very nice and helpful, and directed us to the item we had seen online. The dresser we purchased was nicely designed, and the price was very reasonable, especially with the Family and Friends discount promotion.

July 14, 2020
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hello there! We want to thank you for taking the time to leave us such a helpful review! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

5 stars

It is always a pleasure to work with Doug Center. We wouldn't consider buying from anyone else!

July 3, 2020
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hi there! It's great to see you enjoyed your experience. Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Knowledgeable sales rep

Knowledgeable sales rep
Professional
Professional and courteous delivery personnel

January 3, 2020
Unprompted review
Raymour & Flanigan - Halfmoon logo

Reply from Raymour & Flanigan - Halfmoon

Hi Joanne! We want to thank you for leaving us a 5-star review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Excerpts delivery service

December 19, 2019
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hi Stacia! Thank you for your kind review! We are looking forward to seeing you again soon! -MR

Rated 4 out of 5 stars

Great,

Great, very easy order process.

October 23, 2019
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hi Therese. It's great to hear you had a pleasant experience with Raymour & Flanigan. We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

Kristell was very helpful

Kristell was very helpful, knowledgeable and professional and made my shopping experience very pleasant.

October 6, 2019
Unprompted review
Raymour & Flanigan - Halfmoon logo

Reply from Raymour & Flanigan - Halfmoon

Hello Valerie! We are pleased to see you enjoyed your experience. Thank you for furniture shopping with us! -MR

Rated 2 out of 5 stars

We were promised delivery of our new…

We were promised delivery of our new mattress the next day. When we checked out at the cashier's it was confirmed that it was "squeezed on the truck". Next morning we were called and told the shipment was called in 10 minutes too late to be put on the truck, and delivery would be another 2 days.
We were very disappointed to have been so misled

September 10, 2019
Unprompted review
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Reply from Raymour & Flanigan - Halfmoon

Hi Michael. We are very sorry to hear about this issue with your mattress delivery. We sincerely apologize for the inconvenience this has caused. Did you receive delivery yet? If not, please email us at rfcare@raymourflanigan.com with your purchase information and we'll work with our management team to get this resolved. Thank you. -MR

Rated 5 out of 5 stars

excellent service

excellent service, great products

July 19, 2019
Unprompted review
Raymour & Flanigan - Halfmoon logo

Reply from Raymour & Flanigan - Halfmoon

Hello Rita! Many thanks for telling us about your shopping experience. We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Prof Work

Prof Work
Thanks

July 11, 2019
Unprompted review
Raymour & Flanigan - Halfmoon logo

Reply from Raymour & Flanigan - Halfmoon

Hello Loay! It's great to see you enjoyed your experience. We hope to see you again soon! -MR

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