Raymour & Flanigan - Hanover Reviews 

179
TrustScore 5 out of 5

4.8

371 W. Eisenhower Drive, 17331 Hanover, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Easy order and payment with in home imaging to make sure the choice is perfect. In store support was very helpful and patient with great choice recommendations.

Rated 5 out of 5 stars

I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more

Company replied

Rated 1 out of 5 stars

Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more

Rated 5 out of 5 stars

Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 371 W. Eisenhower Drive, 17331, Hanover, PA, United States

  • 7179691596

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

All reviews

(179)

3,927 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved our visit to Raymour & Flanigan

Loved our visit to Raymour & Flanigan! We were very impressed by the beautiful furniture with tons of inventory to choose from. Our salesman (Adam) was extremely knowledgeable and spent time answering all of our questions. We will definitely shop here for all of our furniture needs.

April 28, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello Melanie,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Raymour & Flanigan. It's great to know that our wide selection of beautiful furniture and Adam's expertise made your visit enjoyable. We look forward to helping you with all your future furniture needs. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Super salesperson and third time we have bough from store!

Don our Salesman was very friendly and helpful.

April 24, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello Nancy,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Don was able to provide you with friendly and helpful service during your visit. Your feedback is incredibly valuable to us, and we're delighted to know that you had a positive experience at Raymour & Flanigan. If there's anything else we can assist you with, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

great customers services very helpfully

great customers services very helpfully

April 2, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Dear Joyce Smith,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our customer service to be helpful and that it met your expectations. Providing excellent service is something we strive for every day, and your feedback is truly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Salesperson was knowledgeable and…

Salesperson was knowledgeable and helpful but not pushy. Nice selection of furniture.

March 23, 2025
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Reply from Raymour & Flanigan - Hanover

Hello Lisa,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our salesperson knowledgeable and helpful without feeling any pressure. It's wonderful to know that you enjoyed our selection of furniture as well. Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Craig Barnett

Craig Barnett was most helpful in helping us get the oversized swivel accent chair my grandson fell in love with at a competitive store at a fair price including shipping and a protection plan.

March 23, 2025
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Reply from Raymour & Flanigan - Hanover

Hello Bobbie,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Craig was able to assist you in finding the perfect oversized swivel accent chair for your grandson. It's great to know that we could offer you a fair price along with shipping and a protection plan.

Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service. If you have any more furniture needs or questions in the future, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jose was a no pressure kind of guy - thank you!

Jose was extremely knowledgeable and very pleasant. He took a long time with us explaining all the features and warranty our Avacado matress and pillows and the adjustable bed frame that we purchased. Hats off to such a great employee - Raymour and Flanigan you are lucky to have this man!

March 3, 2025
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Reply from Raymour & Flanigan - Hanover

Dear Frankie,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jose provided you with exceptional service and took the time to thoroughly explain the features and warranty of your new Avocado mattress, pillows, and adjustable bed frame. We are indeed fortunate to have such a dedicated and knowledgeable team member like Jose, and your kind words will surely be shared with him.

Your satisfaction is our top priority, and it's rewarding to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Stopped by to get the Cheese Board gift…

Stopped by to get the Cheese Board gift and also bought a wall clock.

Craig Barnett is our favorite sales person and he is always very pleasant and helpful!

Friendly & helpful staff at the store in Hanover, PA

March 3, 2025
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Reply from Raymour & Flanigan - Hanover

Hello Sher,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your visit to our Hanover showroom and that Craig made such a positive impression. It's wonderful to know that our team was friendly and helpful during your visit. We hope you love your new Cheese Board gift and wall clock. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Adam was knowledgeable and very…

Adam was knowledgeable and very customer oriented. He made shopping experience easy.

February 25, 2025
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Reply from Raymour & Flanigan - Hanover

Hello Samuel,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Adam was able to make your shopping experience easy and enjoyable. Providing knowledgeable and customer-oriented service is something we strive for, and it's wonderful to know that Adam delivered on that promise.

We hope to see you again soonr. If you have any further feedback or need assistance, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Experience!

Everyone at the store were very friendly and professional. Explanations were thorough and the staff ensured all questions were addressed.

February 22, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello Robert Ferrari,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our team at Raymour & Flanigan Furniture and Mattress Store in Hanover to be friendly and professional. It's wonderful to know that our staff provided thorough explanations and addressed all your questions. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. We look forward to welcoming you back to our store soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our sales rep

Our sales rep, Phil, was very thorough and knowledgeable throughout the process.

February 21, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hi Sheri,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Phil provided you with thorough and knowledgeable service throughout your visit. At Raymour & Flanigan Furniture and Mattress Store, we strive to ensure every customer has a positive experience, and it's wonderful to know that Phil met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dave was so nice.Very helpful

Dave was so nice.Very helpful. Not pushy! We don't like to be pushed into a buy or something we really didn't want. Thanks so much.

February 17, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello S L Marcus,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Dave was able to assist you in such a positive way. At Raymour & Flanigan, we strive to provide a comfortable and pressure-free shopping experience, and it's wonderful to know that Dave's approach made you feel at ease. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

THE YOUNG ASSOCIATE WAS VERY KNOWLEDGABLE AND FRIENDLY

THE YOUNG ASSOCIATE WAS VERY KNOWLEDGABLE AND FRIENDLY. THE STORE WAS VERY ATTRACTIVE AS WELL.

January 19, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello Steve,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our young associate was able to assist you with knowledge and friendliness. It's also wonderful to know that you found our store attractive. We strive to create a welcoming and pleasant shopping environment for all our customers. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great experience! Will definitely be back.

Phil made our experience pleasant and simple. He answered our questions, walked us through the details and was never pushy or impatient. Found what we loved and got it all ordered in a seamless, enjoyable process!

January 18, 2025
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hello Kathy,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Phil was able to make your visit pleasant and straightforward. It's great to know that he answered all your questions and guided you through the process without any pressure. We strive to ensure that our customers find exactly what they love in a seamless and enjoyable manner, and your feedback confirms that we are on the right track. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Jose was great

Jose was great. He greeted us upon entering, introduced himself, and then let us browse the floor without following us around or hounding us.

January 9, 2025
Rated 5 out of 5 stars

Very knowledgeable

Very knowledgeable

December 8, 2024
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Dear Edward,

Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be very knowledgeable. Providing excellent service and expertise is something we strive for every day. We look forward to assisting you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good salesman

Good salesman, good product.

The only suggestion I have is to offer removal of old furniture for a reasonable fee.

December 6, 2024
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hi William,

Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our salesman and that you're happy with your new furniture. We appreciate your suggestion regarding the removal of old furniture and will certainly take it into consideration as we strive to improve our services. If you have any other feedback or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful salesman

Very helpful salesman

December 3, 2024
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hi Thomas,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesman was able to assist you effectively. We strive to provide excellent service to all our customers, and it's wonderful to know we met your expectations. If you need any further assistance, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
Ashley F
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We had a great experience n Monique was…

We had a great experience n Monique was very personable n helpful with our purchase.

November 22, 2024
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Reply from Raymour & Flanigan - Hanover

Hi Julie,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Monique was able to assist you so well with your purchase. We hope you enjoy your new furniture and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our Salesman was great

The salesman Adam was great, attentive, and informative. We are pleased with our selection. We were surprised and dislike that Raymour & Flanigan charges a delivery fee.

November 25, 2024
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Hi Ken,

Thank you for taking the time to share your experience with us! We're thrilled to hear that Adam provided you with great service and that you're pleased with your selection. We understand that delivery fees can be a surprise, and we appreciate your feedback on this matter. Your input helps us improve our services. We hope you enjoy your new furniture and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Team

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