Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more
Company replied
Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more
Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
371 W. Eisenhower Drive, 17331, Hanover, PA, United States
- 7179691596
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were greeted with a friendly smile
We were greeted with a friendly smile. The gentleman showed us to what we were looking for and then left us alone to browse, but kept returning to check on us and answer our questions.

Reply from Raymour & Flanigan - Hanover
Professional staff and quality furniture
The staff at the Hanover store were very helpful in every aspect in purchasing a recliner. I would highly recommend this store

Reply from Raymour & Flanigan - Hanover
This new office in Hanover
This new office in Hanover, PA is doing an awesome job. Craig the General Manager met us at the door. Adam Kotzman was our fantastic consultant. The first sofa he took is to was perfect, after I gave him the dimensions of what we needed for my short mom. He called Christy (home decorator) to help with finding an appropriate end table, which was perfect. Madison was an excellent person to help us close the deal and sign the contract. Looking forward to a quick delivery next week. We will shop here again! Great staff, great inventory, and positive environment.

Reply from Raymour & Flanigan - Hanover
We have bought a couch and a tv stand…
We have bought a couch and a tv stand so far from here & plan on buying everything from here from now on!

Reply from Raymour & Flanigan - Hanover
Customer service was excellent
Customer service was excellent. All questions were answered. Knowledgeably and sales rep was not pushy.

Reply from Raymour & Flanigan - Hanover
Adam, friendly & professional
Adam, Mary & Natalie were V friendly & made my purchase go v smoothly. Adam was friendly & professional without being intrusive while we sat in a LOT of chairs.. A pleasure todo business with

Reply from Raymour & Flanigan - Hanover
Zoe who helped us we friendly and very…
Zoe who helped us was very friendly and very helpful with helping us make a decision. She made us feel special and cared for.

Reply from Raymour & Flanigan - Hanover
The salesperson was very helpful and knowledgeable.

Reply from Raymour & Flanigan - Hanover
My sales rep and the store manager.
My sales rep and the store manager.
They were awesome

Reply from Raymour & Flanigan - Hanover
Right product at the right time
Right product at the right time. Zoe was a pleasure to work with.

Reply from Raymour & Flanigan - Hanover
The sales person Adam was very…
The sales person Adam was very personable and helpful. The manager Craig was also very personable and respectful. I had a minor concern about my purchase however of those two gentleman quickly and to my wishes resolved the issue. Overall a great experience.

Reply from Raymour & Flanigan - Hanover
The sales team was incredible
The sales team was incredible. I don't like when I am attacked when I walk in the door. They greeted us and asked if they could help but stepped aside and let us look around which means alot to me. I will definitely go back.

Reply from Raymour & Flanigan - Hanover
Great customer service
I was looking for a new mattress and stopped in to take a look since this store was new to me. I was greeted by an associate very quickly and explained what I was looking for in a mattress. I was really pleased with the selection of mattresses and I tried out quite a few. The associated answered all of my very many questions on everything from mattress composition to weight to whether an adjustable base would fit within my existing bed frame. Believe me when I say I had a ton of questions and she went out of her way to make sure I had an answer. If she didn't know, she found out for me. The pricing was clear and competitive with online stores and other nearby retailers. The return/exchange policy was generous. Delivery was a piece of cake even on what turned out to be a rainy day. The two gentlemen set up my mattress and power adjustable base and made sure everything was working and took away my old mattress and base. They were polite and prompt and communicated clearly on when I could expect delivery. I've only had my mattress for a few days, but I'm very pleased with my selection. I would definitely shop here again.

Reply from Raymour & Flanigan - Hanover
I was greeted immediately
I was greeted immediately. Polite and welcoming staff. All my questions were answered and I was given time to browse alone and with staff. I purchased a loveseat and sofa. I will recommend and return.

Reply from Raymour & Flanigan - Hanover
Zoe our salesperson was awesome to work…
Zoe our salesperson was awesome to work with and we are returning for more this week.

Reply from Raymour & Flanigan - Hanover
Our salesman greeted us as we came in…
Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by the salesman as we looked around and that made our experience even better. So far overall a great experience.

Reply from Raymour & Flanigan - Hanover
Fun visit!
Skyler was our salesman and he was amazing! We not only got expert help and advice about mattresses and matching bedroom pieces, but had quite a few laughs!! Will definitely go back again!

Reply from Raymour & Flanigan - Hanover
Sales people are not pushy while being…
Sales people are not pushy while being very kind and helpful. Leah made sure to help us find what we were looking for. We will back again. Thanks for coming to Hanover!

Reply from Raymour & Flanigan - Hanover
Leah was very helpful with anything I…
Leah was very helpful with anything I asked. If she didn’t know she went to Madison who was happy to help.

Reply from Raymour & Flanigan - Hanover
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







