Raymour & Flanigan - Hanover Reviews 

180
TrustScore 5 out of 5

4.8

371 W. Eisenhower Drive, 17331 Hanover, PA, US


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Rated 5 out of 5 stars

Monique was knowledgeable @ pleasant. She made this interaction easy & I would definitely ask for her help the next time using Raymor & Flanagan!

Rated 5 out of 5 stars

I normally don’t write these but I had such a great experience here. The salesman, Adam, was not pushy but still helpful. He answered all of my questions and was very kind and easy to talk to. I will... See more

Company replied

Rated 1 out of 5 stars

Had a horrible experience with store manager Craig! He was absolutely rude and never cared to change his attitude, even when confronting him to tell him to never speak to a customer like that. His re... See more

Rated 5 out of 5 stars

Our salesman greeted us as we came in the store and was very knowledgeable, professional, and explained everything very well. It was probably the first furniture store where we weren’t stalked by th... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 371 W. Eisenhower Drive, 17331, Hanover, PA, United States

  • 7179691596

4.8

Excellent

TrustScore 5 out of 5

180 reviews

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4.8

All reviews

(180)

4,070 reviews in the last 12 months

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Rated 5 out of 5 stars

Skylar Vincent

Sales representative, not pushing sale, patient, informative.

December 29, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Felipefor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Super friendly and helpful sales…

Super friendly and helpful sales people, delivery timeframe was only 5 days, and the price was great!

December 29, 2022
Raymour & Flanigan - Hanover logo

Reply from Raymour & Flanigan - Hanover

Thank you for taking the time to leave a review, Megan! We're happy to hear that our sales team was helpful and friendly!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sales team was quick and professional

Sales team was quick and professional. Showroom is very nice. Furniture is nice.

December 27, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Tasha for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Salesman Professionalism

Salesman was very professional and was very helpful. He was GREAT!

December 26, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Debbie for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Ask for Adam

Adam was wonderful! He was patient, kind and knowledgeable. Customer service is superb and the showroom is exquisite. I will definitely return for all my furniture needs. Thank you Adam!

December 24, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Tonya Peake for your review. We love hearing that you had a great experience with us!! Enjoy your new furniture! -Jeff V.

Rated 5 out of 5 stars

Hanover Store is Top Notch

The sales person, Donna Dyson, was very helpful and pleasant to work with. The new Hanover store is great and has a large selection of products to choose from. I will definitely be returning for future purchases.

December 23, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Donna-Mariefor your review. We're happy to hear you found our service and selection to be outstanding!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

No salesperson pressure!

Quick, easy. Not hounded by a salesperson. They introduced themselves and then let us wander around until we found what we were looking for.

December 23, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you for taking the time to leave a review, KAREN! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Adam was fantastic!

Adam was fantastic! Informative, patient, and assisted me in selecting furniture to fit my needs best.
Furniture arrived ahead of schedule, and by professional, courteous, and efficient delivery team. Looking forward to purchasing again from Adam and Raymour & Flanigan!

December 15, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Eric Cieslinski for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

Excellent salesperson and customer…

Excellent salesperson and customer service. Your pricing structure could be better and more flexible.

December 17, 2022
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Reply from Raymour & Flanigan - Hanover

Hi Karen. Thank you for leaving this 4-star rating! We’re glad you had a good experience in our furniture store. -Jeff V.

Rated 5 out of 5 stars

The customer service was extraordinary

The customer service was extraordinary! Spoke with Desiree initially and Mary assisted us upon arrival at the store. Everything went smoothly and the atmosphere was inviting.

December 12, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you Sandra Jones for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Adam was a great salesman he was very…

Adam was a great salesman he was very polite and helpful

December 10, 2022
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Reply from Raymour & Flanigan - Hanover

Thank you for your review Joyce Hoffman We are happy to hear that your sales person was polite and helpful!! Enjoy your new furniture. -Jeff V.

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