The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... See more
Company replied
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See what reviewers are saying
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... See more
Company replied
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... See more
Company replied
Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, United States
- 5852721870
4.8
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Sales guy was very informative
Sales guy was very informative. Was a great help!! Would definitely recommend!!
May 30, 2025
Ed Ruef
Ed Ruef was very personable, knowledgeable, and professional. He helped me pick out a MODULAR ONE sectional. I feel Raymour & Flanigan has reasonable prices, good quality merchandise, and great service. I would highly recommend doing business with them!
May 26, 2025
My salesman Jason Santora was very…
My salesman Jason Santora was very knowledgeable, has a great personality and very easy to work with.
May 25, 2025
Very nice salesman excellent many many…
Very nice salesman excellent many many things to choose from
May 21, 2025
went in the store
went in the store, told the sales rep exactly what i was looking for, he showed me what he had, didn't show me things i wasn't looking for like the people at Ashley furniture store did for 45 minutes, I was in and out of the store in about 15 minutes with the sale of the item i was looking for, thats a happy customer.
May 22, 2025
The rep was very helpful
The rep was very helpful. Even though I am in Greece, Henrietta offers more.
May 21, 2025
The manager at the Henrietta store was…
The manager at the Henrietta store was very helpful and worked with us till we were done. Very friendly
April 29, 2025
Showed us exactly what we were looking…
Showed us exactly what we were looking for, didn’t try to sell us anything more.
April 27, 2025
After consistently seeing the ad…
After consistently seeing the ad spousing free delivery I was unpleasantly to find that there is (although small) a charge . Borders on bait and switch.
April 20, 2025
Sales associate was knowledgeable and…
Sales associate was knowledgeable and helped us understand the many options and prices. There was a nice selection to choose from on the showroom.
April 10, 2025
Sales Experience
Robert Mulvihill was a great help and I was very happy with my experience, that's why i always come back to Raymour
April 7, 2025
Ample selection impressed me
The saleswoman was professional, pleasant, and knowledgeable.
April 4, 2025
Joe was very informative and…
Joe was very informative and professional to deal with.
Helped me decide on which mattress was best for me.
March 28, 2025
Ed was very attentive and listened to…
Ed was very attentive and listened to our small room situation. This is why we went with the furniture we purchased. Can't wait for the delivery. :)
March 18, 2025
Stacy White made my experience top…
Stacy White made my experience top notch. A piece of the living room set I ordered came up on backorder and she gave me confidence to continue my purchase, and she would get that piece to me ASAP with free delivery. She made all the difference with me continuing to place my order. I feel I have a future contact for when I redo my dining room. Hats off to Stacy on a job well done!
March 13, 2025
Always always High quality of…
Always always High quality of everything including the accessories been dealing with Raymour and Flanigan over 20 years never had a bad experience thank you
March 13, 2025
Great Experience at Your store
Great Experience at Your store. Associates very helpful & pleasant 🩷
March 6, 2025
Good selection great customer service…
Good selection great customer service amazing support from Edward although I think I bought too much because of him he was very helpful!!!
March 6, 2025
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