The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... See more
Company replied
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... See more
Company replied
Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, United States
- 5852721870
4.8
Excellent
251 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Morris was very attentive and helpful
February 9, 2025
A good shopping experience!
I had a great experience at Raymour & Flanigan. Joe was very nice and informative. He assisted me with my purchase and made the entire process smooth and hassle-free. I really appreciated his professionalism and helpfulness. Highly recommend!"
February 1, 2025
Sabrina was extremely helpful
Sabrina was extremely helpful. She helped us decide what chairs would look best with the table that we picked.
January 23, 2025
Raymour &Flanagan
January 21, 2025
Robert made it successfully our visit
Robert made it successfully our visit. He did also suggest the idea and also made our vision to live for furniture. Price was affordable to buy any normal family.
January 19, 2025
Jason Santora is an awesome person to…
Jason Santora is an awesome person to work with. I will definitely be back.
December 17, 2024
Morris was very professional and showed…
Morris was very professional and showed us all options that were available, and we picked exactly the sofa-bed we wanted. Thank you!
November 12, 2024
Very helpful staff
November 11, 2024
Great sales person
Boba our sales person was great. Very informative and kind. Answered all our questions and was lovely to work with.
October 27, 2024
Stacy was very informative and helpful…
Stacy was very informative and helpful appreciated her time and effort to help us keep up the job!
October 21, 2024
Had exactly what I was looking for
October 20, 2024
Good service
I was greeted in a prompt and friendly manner and them given time to explore on my own. When I was ready, the sales associate was easy to find and eager to help.
October 14, 2024
Easy couch shopping …
Rajeem Holliday was very knowledgeable and helpful on our recent visit to buy a couch. Great addition to your company and we love the our new couch!
October 11, 2024
Fast delivery
September 24, 2024
No pressure sales person.
No pressure sales person.
Looked around and found what inward looking for
October 1, 2024
Excellent service and selection
The selection was great and staff was informative and professional.
September 28, 2024
Happy to do business with your company!
Robb was with us every step of the way and led us in the direction we were looking for. Pleasant, professional and funny! The folks at the cashier section were patient and interactive, not all business which made the experience fun.
September 13, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.