The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... See more
Company replied
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The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... See more
Company replied
I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... See more
Company replied
Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... See more
Company replied
Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, United States
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Sale person super easy to deal with and very helpful!
It was easy to find what we were looking for.. and easy checkout.. also 3 day delivery!
They are so helpful and they leave you alone until you find what you want
Was given information without it being overbearing, allowed to browse the showroom without being hounded by a salesman! Highly recommend visiting.
Rob was so helpful! He gave me space to check out chairs but was there when I needed information. He also walked with me as I was trying to decide between two chairs ( which were far from each other)! He was great!
Dane was very very helpful. He seemed to intuit What I wanted and guided me in that direction. At a certain point when I was deciding whether or not to take the couch and love seat, he knew to leave me alone to think and look at side tables and coffee tables. I was able to decide in favor of the couch and loveseat and found a coffee table with matching side tables that I think will work very well. Although the building is very long and wide gain was able to point out the areas in the store where I might find what I was looking for.
Rob was great assistance from the start to the end. Helped with all questions and scenarios that we had for him.
No pressure but available for questions. Good browsing experience.
Rob was very pleasant, helpful, and wasn’t pushy. He had a good sense of humor, too, which made our visit more enjoyable!
Salesman was very concerned with meeting our needs in picking a sofa.
We visited the store to find living room lamps.
Shah greeted us with a smile, offered information, and checked to see if we had any questions. Shah walked us thru the checkout process, and explained pick up.
Our visit was a pleasant experience, and had a successful outcome of finding just what I wanted.
All of staff are friendly and courteous. Our manager, Mitch was outstanding. Very professional, helpful and knowledgeable.
No high pressure. I was able to look around at my leisure, ask questions. A very pleasant experience!
Hussein made my purchase simple and easy , very polite and knowledgeable young man
I was met right after entering the store by a very pleasant associate. He was very knowledgeable, patient and fun to talk with. He answered all my questions and gave me lots of time to think and try. He really listened to me when I talked about what I was looking for. I was going to shop around at other stores but ended up buying from him. He earned his commission!
Morris was amazing to work with! He was very friendly and not pushy at all. Completely enjoyable experience!
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