Raymour & Flanigan - Henrietta Reviews 

251
TrustScore 5 out of 5

4.8

500 Jay Scutti Boulevard, Suite 100, 14623 Rochester, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The woman who worked with me was awesome. I'm very glad I had her. She was down to earth, had a similar sense of humor, and wasn't 'stuffy' like many of the other reps appeared to be. She heard was I... See more

Company replied

Rated 5 out of 5 stars

I knew what I was looking for in a couch. I spent some time testing a bunch of different ones for comfort and taking pictures of the possibles. I then went home and looked them up online to check si... See more

Company replied

Rated 1 out of 5 stars

Long story short the platinum protection plan sucks and I basically have to lose my coverage after two years, take a store credit and pay $500 more out of pocket in order to get the same couch just a... See more

Company replied

Rated 5 out of 5 stars

Your Raymour sales associate Kaylee was outstanding. Kaylee took time to listen to all our concerns, she listened to what types of mattresses and couch we were looking for, our price range, and she h... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 500 Jay Scutti Boulevard, Suite 100, 14623, Rochester, NY, United States

  • 5852721870

4.8

Excellent

TrustScore 5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(251)

4,155 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy!

Was given information without it being overbearing, allowed to browse the showroom without being hounded by a salesman! Highly recommend visiting.

June 8, 2024
Rated 5 out of 5 stars

Rob was so helpful!

Rob was so helpful! He gave me space to check out chairs but was there when I needed information. He also walked with me as I was trying to decide between two chairs ( which were far from each other)! He was great!

May 26, 2024
Rated 5 out of 5 stars

Dane was very very helpful

Dane was very very helpful. He seemed to intuit What I wanted and guided me in that direction. At a certain point when I was deciding whether or not to take the couch and love seat, he knew to leave me alone to think and look at side tables and coffee tables. I was able to decide in favor of the couch and loveseat and found a coffee table with matching side tables that I think will work very well. Although the building is very long and wide gain was able to point out the areas in the store where I might find what I was looking for.

May 25, 2024
Rated 5 out of 5 stars

We visited the store to find living room lamps…

We visited the store to find living room lamps.
Shah greeted us with a smile, offered information, and checked to see if we had any questions. Shah walked us thru the checkout process, and explained pick up.
Our visit was a pleasant experience, and had a successful outcome of finding just what I wanted.

May 9, 2024
Rated 5 out of 5 stars

Great shopping experience!

I was met right after entering the store by a very pleasant associate. He was very knowledgeable, patient and fun to talk with. He answered all my questions and gave me lots of time to think and try. He really listened to me when I talked about what I was looking for. I was going to shop around at other stores but ended up buying from him. He earned his commission!

April 23, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look