Raymour & Flanigan - Jamestown Reviews 

47
TrustScore 4 out of 5

4.0

1001 Fairmount Avenue, 14701 Jamestown, NY, US


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Rated 5 out of 5 stars

Michelle D. provided an amazing customer experience! I had a question about a tv console and, truthfully, I was not expecting to get an answer. But Michelle came on and did super quick research and ca... See more

Company replied

Rated 1 out of 5 stars

We bought tow rocker recliners, a sectional couch, and a dining table and chairs about six months ago. Already both rockers unusable. The welds on the base of each one broke. They can rock and won’t r... See more

Rated 5 out of 5 stars

The sales representative was very helpful and friendly during both my visits. I've always felt very pressured when I have visited the store before. A customer wants to go in, check out what's in the... See more

Company replied

Rated 5 out of 5 stars

Your consultant, Shaunah Pilling, was so friendly. She was helpful without "hovering," and her knowledge of the products you carry was vast. I had all intentions of just looking for furniture for my... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1001 Fairmount Avenue, 14701, Jamestown, NY, United States

  • 7164833111

4.0

Great

TrustScore 4 out of 5

47 reviews

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Asks customers to review

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(47)

4,189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Found same items and cheaper and will…

Found same items and cheaper and will be delivered in 2 day, yours would take 2-3weeks and would tell me if it would be here by Christmas, besides you screwed me over in the past with your 60 days same as cash policy

December 5, 2019
Unprompted review
Raymour & Flanigan - Jamestown logo

Reply from Raymour & Flanigan - Jamestown

Hi Theodore. We are very sorry for any issues you've encountered with our pricing and delivery and we sincerely apologize for the inconvenience this has caused. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -MR

Rated 5 out of 5 stars

Michelle was wonderful to work with and…

Michelle was wonderful to work with and everyone went out of their way to help me have a great experience

November 10, 2019
Unprompted review
Raymour & Flanigan - Jamestown logo

Reply from Raymour & Flanigan - Jamestown

Hi Jill! It's great to see you enjoyed your experience. Have a great day! -MR

Rated 5 out of 5 stars

Zachary was great helping me make…

Zachary was great helping me make decisions, finding what I wanted, and placing the order. Great customer service.

September 4, 2019
Unprompted review
Raymour & Flanigan - Jamestown logo

Reply from Raymour & Flanigan - Jamestown

Hi Lee! Thanks so much for your excellent review! Have a great day! -MR

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