Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store...... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kevin wood was absolutely amazing. He was very polite, knowledgeable of all the products. He is a great sales team member. Its so refreshing to see a young man passionately helping us. Thanks jeff Dw... See more
Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the... See more
Well, it was all about my sales person, Katherine McKnight. She greeted me and when I told her I’d just like to look on my own, she wasn’t intrusive. She made some great suggestions about alternate fa... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
50 Hale Road, Suite 100, 6042, Manchester, CT, United States
- 8606482988
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jason was great!
Jason was great! No pressure and just walked us through the process of selecting a bedroom set for our daughter.
Tahj was great
Tahj was great. He let us look, and was ready as soon as we were. He explained everything we needed to know and was generally just a real nice guy.
We got what we came for and are excited for the delivery.
Great experience!
Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store.... Kevin was quick to show us , took all the information what we needed/wanted, answered my questions and made the purchase smooth and quick .
This was our second purchase from Raymour & Flanigan within the year and we couldn't be happier.
Loved everything about it
Loved everything about it. They didn’t walk around me all the time. Great place
Kevin wood was absolutely amazing
Kevin wood was absolutely amazing. He was very polite, knowledgeable of all the products. He is a great sales team member. Its so refreshing to see a young man passionately helping us. Thanks jeff Dwyer.
Was met immediately
Was met immediately. Explained what I wanted and was led to the bedroom area. Gaye showed me exactly what I wanted. Then she worked everything out.
Our family loves the new sectional!
Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the dimensions of our space. Delivery was also amazing, with tracking to the minute of arrival! It couldn’t have been a better experience! Thank you, Patricia!
Wonderful sales rep.
A really good sales person
Well, it was all about my sales person, Katherine McKnight. She greeted me and when I told her I’d just like to look on my own, she wasn’t intrusive. She made some great suggestions about alternate fabrics and allowed me to take samples home to try out in my own setting. She made making my purchasing decision so simple.
The salesman was very helpful…
The salesman Tadj was very helpful finding a love seat. I wasn't sure if I wanted a recliner or love seat. He showed me a lot of pieces in the store and explained their features. He also made it easy to place the order when I called back
Very polite and helped me make up my…
Very polite and helped me make up my mind. So many beautiful furniture
Lisa Goodman was very knowledgeable and…
Lisa Goodman was very knowledgeable and knew what we were looking to purchase. She was extremely patient with us, and very understanding with our concerns. We will definitly be using her again with the rest of the home furnishings in the future.
Terrific experience with Amnah - highly recommend
We had a terrific experience purchasing the Marisa living room set with Amnah C. She wasn't pushy and didn't follow us around. We sought her out when we had some questions and she had all of the answers. Super friendly and easy going. She knew everything about the material, the comfort, the protection plan and even measured the pillows for us when we said we would probably buy new covers. She assisted through the purchase which was super easy and seamless with the finance staff. Highly recommend Amnah!
Update - two weeks after the purchase I remembered that Amnah said to watch the price of the living room set because if the price drops we would get the difference. Yes, it dropped $700 and with a simple call I got the refund! Amazing.
The saleswoman was very knowledgeable…
The saleswoman was very knowledgeable and all around pleasant to deal with
We knew what we were going in for and…
We knew what we were going in for and Dragon helped up from beginning to end.
No one answers
Pick up day arrived. No confirmation it was ready. Called numerous times throughout the day to get the status and no one answered. Very inconsiderate, considering I do not live nearby.
Salesman Should Have Assisted Us
My wife and I stopped in at the Manchester store to see if the runner was at the store and to see if we could order it if it wasn’t. The salesman greeted us right away. We asked him about the Mercia 16ft runner and he stated that we had to purchase it online. He never offered to assist us purchasing it at the store. So we just left.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







