We came in looking for a sofa set and we're immediately greeted at the door. We were asked about our visit and what we were looking for. The associate let us guide him through our needs, furniture pre... See more
Company replied
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We came in looking for a sofa set and we're immediately greeted at the door. We were asked about our visit and what we were looking for. The associate let us guide him through our needs, furniture pre... See more
Company replied
Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store...... See more
Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the... See more
Well, it was all about my sales person, Katherine McKnight. She greeted me and when I told her I’d just like to look on my own, she wasn’t intrusive. She made some great suggestions about alternate fa... See more
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
50 Hale Road, Suite 100, 6042, Manchester, CT, United States
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She was friendly, wasn’t pushy, she was patient while I went between 2 couches.

Reply from Raymour & Flanigan - Manchester
Very Pleasant. Sales rep was great, she was very helpful would highly recommend.

Reply from Raymour & Flanigan - Manchester
Amnah was very professional and very knowledgeable. Applying for financing was streamless and scheduling delivery was very easy.

Reply from Raymour & Flanigan - Manchester
I would have given a 5 star review but the salesperson who waited on me had an appointment with someone else and she spent more time with them than she did with me. There were other sales people available as they were just twiddling around. I found what I liked and even once I said I would purchase it she went back to her other customer to let them know she made another sale and needed to finalize it. She didn’t make the sale. I did it myself and she did nothing.

Reply from Raymour & Flanigan - Manchester
Efficient! I had found three items on line that I wanted to compare in person. All three were at the store, and the salesperson identified them easily for me. I was able to find the salesperson quickly when I had finished, and she confirmed I could complete my transaction online as I wished. Overall, it was very efficient, and I was able to know I was making the right selection for me.

Reply from Raymour & Flanigan - Manchester
Sales associates were great - left me alone to browse and were accommodating when I needed help
Derrick was excellent! He left us alone when we asked for time to browse and he was right there with ALL the answers when we were ready to buy. We made a relatively small purchase but he treated us like we broke the bank. We'll look for him when we return.
Derreck was really helpful and nice. We have bought several pieces of furniture there and every time is a positive experience. Derreck took the time to make sure he understood what we were looking for.
Chris was really knowledgeable and friendly. He provided me with all details and helped me make my decision.
Great customer service, friendly and informative. Patricia is awesome!!
I ordered online call several times Left voice message on the messaging center to get hold of someone to get updated about my order no ok ne pickup I have tried online chat Which another wast of time. Tried to call main 800# not getting live person talk to. It's been 24 hours still didn't get any update or call back.
What a customer service I would given them 1/2 star if there were any options
Teresa was knowledgeable and flexible (I changed my mind several times during the process of selecting a recliner). The inventory is extensive.

Reply from Raymour & Flanigan - Manchester
Patricias experience n knowledge of what I needed n wanted out of my furniture made a world of a difference. I’m so excited n looking forward to receiving my new furniture. Thank you Patricia!!

Reply from Raymour & Flanigan - Manchester
The sales person was very helpful and explained all the options to us and guarantees. The manager reviewed everything but pushed the 'return option' which we had already declined.
The store was nice, and the sales associate was very friendly.
Only negative was at the customer pick up location on Chapel Rd. Better signage is needed as you drive in. It is a large distribution building and it is not clear where to pick. up items.
I asked someone in the parking lot, and they directed me to the visitor entrance. I parked and walked up to the door to see a sign there directing me around the building where I then had to call a phone number. After a few minutes, the guys came out to help me. They were very nice and courteous.
There should have been a road sign at the entrance with an arrow directing me around the building with subsequent signage along the way.

Reply from Raymour & Flanigan - Manchester
It was great. The person did not rush us into buying. He was patient ,nice ,helpful.Everything went smooth. I have no complaints.

Reply from Raymour & Flanigan - Manchester
Monica is the best! Love her personal and professional skills. It’s nice to be working with somebody that makes you feel comfortable that you don’t need to worry about anything because they are clearly on top of what’s going on.

Reply from Raymour & Flanigan - Manchester
This was our second large purchase from Raymour & Flanigan, and its so low stress and easy. We love the options and appreciate the knowledge of the salespeople.

Reply from Raymour & Flanigan - Manchester

Reply from Raymour & Flanigan - Manchester
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