Raymour & Flanigan - Manchester Reviews 

235
TrustScore 4.5 out of 5

4.7

50 Hale Road, Suite 100, 6042 Manchester, CT, US


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Rated 5 out of 5 stars

We came in looking for a sofa set and we're immediately greeted at the door. We were asked about our visit and what we were looking for. The associate let us guide him through our needs, furniture pre... See more

Company replied

Rated 5 out of 5 stars

Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store...... See more

Rated 5 out of 5 stars

Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the... See more

Rated 5 out of 5 stars

Well, it was all about my sales person, Katherine McKnight. She greeted me and when I told her I’d just like to look on my own, she wasn’t intrusive. She made some great suggestions about alternate fa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 50 Hale Road, Suite 100, 6042, Manchester, CT, United States

  • 8606482988

4.7

Excellent

TrustScore 4.5 out of 5

235 reviews

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4.7

All reviews

(235)

4,319 reviews in the last 12 months

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Rated 5 out of 5 stars

The sales associate

The sales associate, Randy, was very helpful, informative and patient as we asked questions and pondered over our decision.

March 5, 2024
Raymour & Flanigan - Manchester logo

Reply from Raymour & Flanigan - Manchester

Hello Bo Cuprak! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Excelent Service!!

Excelent Service!!! Thanks Mr.Rolon

February 29, 2024
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Reply from Raymour & Flanigan - Manchester

Thank you, Orlando, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Good service in buying my furniture.

Good service in buying my furniture.
I hope the delivery will be as good!!

February 20, 2024
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Reply from Raymour & Flanigan - Manchester

Hello Mary Ann Mahoney! Thank you for your feedback. Thank you for leaving this 5-star rating! We hope you
have a great delivery, and that you enjoy your new furniture!

Rated 5 out of 5 stars

Ernesto is a helpful salesperson and…

Ernesto is a helpful salesperson and helped me complete my purchase

February 11, 2024
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Reply from Raymour & Flanigan - Manchester

Hello Martha Spada! Thank you for your kind words, we are pleased to know that our sales associate was so helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Bedroom purchase

Our salesman was so great!
He knew his products and was so pleasant. He didn’t pressure us which is what I like.
Definitely will return when I’m ready to purchase a new couch!!

February 2, 2024
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Reply from Raymour & Flanigan - Manchester

Thank you so much, Allen, for taking the time to leave a review and for your kind words. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Michael was very helpful

Michael was very helpful, showroom was laid out well and spacious

January 28, 2024
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Reply from Raymour & Flanigan - Manchester

Hello Kevin Donovan! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!

Rated 5 out of 5 stars

Great experience!

Derek Johnson was the best! So kind, helpful and never pushy. It was a pleasant experience! Thank you.

January 17, 2024
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Reply from Raymour & Flanigan - Manchester

Thank you Jennifer for your review! It's great to hear that your sales person, Derek , did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Pleasant experience at Raymour & Flanagan!!

My salesman Derrick Jackson made my shopping experience very pleasant and enjoyable. Derrick was very professional, knowledgeable and helpful in the process of my purchase. I will definitely shop at Raymour & Flanigan again.

October 10, 2023
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Reply from Raymour & Flanigan - Manchester

Hello Chris! Thank you for your kind words, we are pleased to know that our sales associate was so knowledgeable and helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

No sales pressure

We appreciated Amnah introducing herself when we walked in and letting us look around by ourselves, when we made our decisions we went to find her to finalize the sale

October 9, 2023
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Reply from Raymour & Flanigan - Manchester

Hello Elaine Rogers! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Dbb66

Very easy to reach our salesman from a few weeks ago. Very nice and knowledgeable!

October 8, 2023
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Reply from Raymour & Flanigan - Manchester

Hello Diane! Thank you for your kind words, we are pleased to know that our sales associate was so nice and knowledgeable! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

Great customer service provided by…

Great customer service provided by George the store manager..I will continue to purchase my furniture in Raymour & Flanigan - Manchester location.

September 25, 2023
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Reply from Raymour & Flanigan - Manchester

Hello Wanda Maldonado! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!

Rated 5 out of 5 stars

Helpful staff

September 9, 2023
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Reply from Raymour & Flanigan - Manchester

Thank you for your review, Jennifer. It's great to hear that our staff was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Managers are amazing

August 15, 2023
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Reply from Raymour & Flanigan - Manchester

Hello Customer! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Very nice sales staff

Very nice sales staff, no preasure, very helpful

August 7, 2023
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Reply from Raymour & Flanigan - Manchester

Thank you so much, Lisa, for taking the time to leave a review. We're so happy to hear that our staff provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Absolutely the worst furniture purchase…

Absolutely the worst furniture purchase I have ever made. Purchased a modular leather couch. I told the salesman the space we had he figured out what would work, and we bought it. It was delivered, but would not assemble the way the salesman had laid it out. The delivery guys couldn't assemble it and left the entire thing in the middle of the floor - unassembled and told us we would have to purchase something else. After 2 weeks of back and forth with management, they finally agreed to return a chase lounge and we would pay for a recliner. They made us pay for a second delivery fee. They delivered the new recliner - the electronics wouldn't work. The delivery guy went to truck and scavenged a part off of another piece of furniture on the truck. He hooked that up and they left. We had to argue with them to get them to assemble the sectional properly. They assembled it and left. We subsequently found out that the electronics now wouldn't work on another piece of the furniture - because it is all supposed to be wired together. Called the store. They said they would turn the delivery truck around and come back to the house to remedy it. I changed my work schedule to wait for them. They never show. Finally after waiting nearly all day - they call and said they would try to send out a service guy next week. Aaagh! Hands down the most unprofessional organization I've ever had the displeasure to work with. My advice is go anywhere else. I've paid two exuberant delivery fees and my furniture still is not set up properly. I regret walking into their store. You will too.

July 27, 2023
Unprompted review
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Reply from Raymour & Flanigan - Manchester

Hi Tim.
We’re sorry to hear about the experience you had with your delivery. We would be happy to talk with you further about this. Please email us at rfcare@raymourflanigan.com with your account details, including phone number associated with your sale and a brief description of your experience. A leader will be in touch shortly. Thank you!

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Manchester

Thank you so much, James, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

I loved Patricia

Patricia was really helpful, patient, and friendly, not pushy, but personably. I really enjoyed working with her

July 3, 2023
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Reply from Raymour & Flanigan - Manchester

Thank you Sandra for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 4 out of 5 stars

Very nice store

Very nice store. It was clean and everyone was very nice.

July 5, 2023
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Reply from Raymour & Flanigan - Manchester

Thank you for your review, Daira! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

I’m a happy cat person

When my sister and I entered, Raymour and Flanigan, we were greeted with a smiling face, and a happy “Good afternoon.” We introduced ourselves to the sales person and told her what we were looking for. She knew exactly where to take us and offered several options. She even was able to offer several suggestions of fabric choices that are more durable and would stand up better against my cats scratching behaviors. When we left, I had purchased a loveseat that was exactly what I wanted at a decent price. I am looking forward to Monday when the loveseat is scheduled to be delivered. I would like to give a shout out to Norjah. She was friendly, professional, and was very knowledgeable about the products she showed us.

June 29, 2023
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Reply from Raymour & Flanigan - Manchester

Thank you so much, Elizabeth, for taking the time to leave a review and for your kind words. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

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