Raymour & Flanigan - Manchester Reviews 

236
TrustScore 4.5 out of 5

4.7

50 Hale Road, Suite 100, 6042 Manchester, CT, US


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Rated 5 out of 5 stars

We came in looking for a sofa set and we're immediately greeted at the door. We were asked about our visit and what we were looking for. The associate let us guide him through our needs, furniture pre... See more

Company replied

Rated 5 out of 5 stars

Our salesman, Kevin Woode, was great! He was professional, pleasant and not pushy (which was a huge plus for us), we knew what we were going to buy, it was just a matter of finding it in the store...... See more

Rated 5 out of 5 stars

Our family loves the new sectional, delivered and set up today! We were able to customize the perfect fit with the knowledge and patience of Patricia, who helped us choose the exact pieces to fit the... See more

Rated 5 out of 5 stars

Well, it was all about my sales person, Katherine McKnight. She greeted me and when I told her I’d just like to look on my own, she wasn’t intrusive. She made some great suggestions about alternate fa... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 50 Hale Road, Suite 100, 6042, Manchester, CT, United States

  • 8606482988

4.7

Excellent

TrustScore 4.5 out of 5

236 reviews

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4.7

All reviews

(236)

4,357 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience, Theresa was profesional and a true profesional.

August 28, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you David for your review. We're happy to hear that your sales woman was a true professional. We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

I wanted a special order where I could…

I wanted a special order where I could pick out my own fabric for my new sofa. Chris spent a lot of time with me and helped me choose the sofa I wanted with the exact color fabric I wanted and also helped me pick out a matching chair and assisted me with getting financing for my new furniture!

August 25, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you Elizabeth for sharing your experience. We're happy you were able to pick out your own fabric and that your salesman was helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Samantha is the BEST!

Samantha is simply the best.

August 23, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you Andrea Joseph for your review. It's great to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Manchester

Thank you Donald Alberts for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

We really appreciated all of the help…

We really appreciated all of the help we had received. It made our purchasing experience much easier.

August 16, 2022
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Reply from Raymour & Flanigan - Manchester

Frank, we appreciate the kind words. We're happy to hear the help you received from our team made your purchase feel easy!! -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Manchester

Thank you Tripta Sodhi for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Manchester

Thank you mattye ellis for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Randy

Randy, Randy, Randy! We can honestly say that you made us feel comfortable in our “ping-pong search” between the Outlet and the regular side of the facility. You were patient, knowledgeable, and put greatly appreciated effort into our search. We ended up going with what you showed us first off! We did not know you were on target. You know your stuff. Thank you for spending time with us in our search for our living room set. Best wishes.

July 29, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you Beverly Olis for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Easy , factual , Purchase

John, was no pressure sales guy . gave us the details on each item we looked at. We went home checked dimensions . Came back a week later purchased all we reviewed. We were his first customer both days

July 26, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you for taking the time to leave a review, customer! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Manchester

Thank you Donald Kindred for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Great work!

Sales associate James was very kind and patient with us, he asked all the right questions and in the end found a great mattress for my 88 year old dad. Thank you!

June 27, 2022
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Reply from Raymour & Flanigan - Manchester

Thank you Annie for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Pleasantly surprised

We were greeted pleasantly and without feeling pressured. We purchased a sleeper couch and a set of tables in 30 minutes. Charlene showed us a variety of couches(tables were a spur of the moment purchase). She demonstrated how they worked and was upfront/realistic about availability. Charlene also called us a week later about issue with tables with photos. Very happy with her service.

November 3, 2021
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Reply from Raymour & Flanigan - Manchester

Thank you for taking the time to leave a review, Sheena! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

Amazing Experience in Manchester Store

I actually hate shopping, but Gaye in the Manchester, CT store is amazing! She was super knowledgeable and made the process Both pleasant and efficient. I don’t even think I was in the store for 45 minutes before I was able to both find and purchase exactly what I wanted!

October 27, 2021
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Reply from Raymour & Flanigan - Manchester

Hi Loren! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

I met Mohammad Razavi at the door of…

I met Mohammad Razavi at the door of the store. Tuns out he is the salesman who guided me through the maze of all the recliners at the store in Manchester next to Buckland Hills. He was extremely nice. He was extremely patient and took all the needed with the attention to helping me select a chair. In short he was great! I found one I loved, as I write I am sitting in that chair that was delivered more than a month before the expected delivery date. And the men who delivered the chair were great at bringing it into my house and getting it set up. My experience overall was excellent. My partner and I made a purchase a number of years ago from Raymour and we will be buying a couch in the near future and for sure we will be a returning customer for the third purchase.
Peter Mortensen

October 25, 2021
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Reply from Raymour & Flanigan - Manchester

Hi Peter,
Thank you for your great feedback. We are happy to hear you had a positive experience with us. We hope to see you shopping with us again! -Taylor W

Rated 1 out of 5 stars

I can't give a true rating as I have…

I can't give a true rating as I have not received my merchandise. I made the purchase online and not in store so I had no one's help. I will give a rating later based on how long it takes for delivery, the condition of the furniture, and comfort.. Thank you.

October 22, 2021
Rated 5 out of 5 stars

Mattress

My husband and I came in to the Manchester store looking to purchase a mattress. We met Robert right when we walked in the door, he asked us what we were looking for and he showed us the different types of mattresses that were available. He was very informative and if there was someone he didn’t know he contacted a manager. In the end, we went ahead and purchased a king size temper-pedic matress with a lift base. I would highly recommend Robert to assist anyone any time. He gave my husband and I space when we needed it and when we were ready he was great with us to go through the entire purchase process. Thank you Robert!

September 27, 2021
Rated 5 out of 5 stars

Very happy and impressed with Raymour & Flanigan

I had a very pleasant experience when purchasing my furniture. Christopher Ritchings is a great salesman, not pushy, very pleasant and patient. I needed in stock furniture and was very happy with the choices I had. The furniture is very well made and well priced. He made me feel very comfortable and offered great suggestions for the limited space I have. It was an enjoyable experience for me. My friend and I spent a good amount of time at the Manchester store and I was very pleased with my experience.

September 21, 2021
Rated 5 out of 5 stars

Hats off to Ernesto

Hats off to Ernesto! He was most helpful and courteous with us. Never felt rushed in the least. A wonderful salesman.

September 18, 2021
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Reply from Raymour & Flanigan - Manchester

Hello Harriet! Thank you for the kind words! Thank you for furniture shopping with us! -CE

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