Raymour & Flanigan - Marlton Outlet Reviews 

110
TrustScore 4.5 out of 5

4.7

515 Route 73 S, 8053 Marlton, NJ, US


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Rated 5 out of 5 stars

The selection of recliners on the floor was amazing. That was a very pleasant surprise that there were so many choices. The best part was spending time with my salesperson, Rich Bradley. He asked... See more

Rated 5 out of 5 stars

We came in close to closing time, and were quickly greeted by Benny. He pointed us in the right direction and let us look around. When we had questions, he answered them right away. Benny provided... See more

Rated 5 out of 5 stars

We purchased many Beautiful pieces of furniture from Raymour and Flanigan but this couch and chair take the cake. The functions that it has are wonderful for someone with a bad back. And watching a mo... See more

Company replied

Rated 3 out of 5 stars

I disliked how my sales associate wanted to give some of his commission to Susan at the cherry hill store. All because Susan made me save a different bedroom set to my account to apply for genesis cre... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 515 Route 73 S, 8053, Marlton, NJ, United States

  • 8565523642

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(110)

3,927 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor delivery-assembly-and customer…

Poor delivery-assembly-and customer service! I filed a complaint after numerous attempts of calling, being placed on hold for 30+ minutes, and no follow up and the problem is still not resolved. I am very disappointed in the customer service and you have probably lost a good customer.

March 19, 2021
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Toni. We're sorry to hear you're having trouble with your furniture. We'd be happy to get you in touch with our leadership team to see how they can help. Just email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR

Rated 1 out of 5 stars

Delivery guys in a hurry coming close…

Delivery guys in a hurry coming close to banging more with furniture. I had to remind them to put booties on their feet I have all carpet. When they finish setting the bed up the one guy pushed it with his knee up hard against the wall and marked the wall! Had similar experience when they delivered my desk. Good furniture store bad delivery experience

March 8, 2021
Rated 3 out of 5 stars

Tear in couch

The salesperson was very nice and helpful! We ended up spending over $6,000 on new furniture so we figured everything would be fine. The couch was delivered with a large tear in the arm that looked like it was sliced with a box cutter. Raymour said we had to wait over a week for a new one even though they had it in stock and the warehouse isn’t far from out house. I told the delivery crew to remove the damaged couch from my house. Not happy!

November 26, 2020
Rated 5 out of 5 stars

Furniture Experience

Bought some furniture at Raymour and Flanigan outlet and regular stores. Sean in Marlton Nj was a pleasure. He helped me find the furniture and asked me questions in order to make sure that the furniture would fit and what I wanted. We wore masks and I felt very comfortable and safe. I walked the store in the beginning of my visit And met up with Sean And he spoke in detail about the pieces I liked. I then drove to the other R and F and looked at a couch I was interested in. Ian helped me out and I purchased the couch. Both orders will be coordinated and delivered at one time. Can’t beat that.

August 15, 2020
Unprompted review
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Reply from Raymour & Flanigan - Marlton Outlet

Hi Theresa! Thanks so much for taking the time to tell us about your experience! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

It was fast and efficient like we like

It was fast and efficient like we like. We knew exactly what we wanted and looked at all options and picked it and bought it and done. Perfect.

February 19, 2020
Unprompted review
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Marcia! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

great experience

Much larger and nicer than I expected. (And I like R&F!) Lots of choices. Nick was great. No pressure and very helpful.

December 22, 2019
Unprompted review
Raymour & Flanigan - Marlton Outlet logo

Reply from Raymour & Flanigan - Marlton Outlet

Hi Anthony! It's nice to hear you enjoyed shopping for furniture with us. Thank you for shopping with us! -MR

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