Raymour & Flanigan - Massapequa Clearance Center Reviews 

263
TrustScore 5 out of 5

4.8

5500 Sunrise Highway, 11758 Massapequa, NY, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the... See more

Rated 1 out of 5 stars

I received sofa that was cracked and damaged at the foot end. I called to furnishing consultant(MD Rahman) with in 30mint of delivery. But he said we can not take care of anything no exchange no retur... See more

Company replied

Rated 5 out of 5 stars

Great experience overall at the Massapequa Raymour & Flanigan. Walking into the store, being greeted by the manager and having a personal sales associate take you through all your needs. Andy was a am... See more

Company replied

Rated 5 out of 5 stars

My experience is with. The sales person. He was very thorough and showed us all variations of the furniture we were looking for. His customer care technique made us feel comfortable not rushed he neve... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5500 Sunrise Highway, 11758, Massapequa, NY, United States

  • 5163247036

4.8

Excellent

TrustScore 5 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(263)

4,280 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Eric was very helpful and pleasant

Eric was very helpful and pleasant

March 23, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Shakera,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Eric was able to assist you in such a helpful and pleasant manner. Providing excellent customer service is our top priority, and it's wonderful to know that Eric made a positive impact during your visit.

We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I went into the Outlet looking for a…

I went into the Outlet looking for a sofa and found exactly what I wanted in the 'new' section. It's nice to know that I can buy a new sofa at the outlet.

March 23, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Stella,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found exactly what you were looking for in our 'new' section. It's wonderful to know that you appreciate the variety of options available at our Outlet. We strive to offer quality furniture that meets the needs of our customers, and your feedback lets us know we're on the right track. If there's anything else we can assist you with, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our experience

Howard was very friendly, professional and knowledgeable about the Sectional my wife and I were interested in.He answered all of our questions and went out of his way to accommodate our wants. Thank you Howard

March 17, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear F. Roberts,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Howard was able to assist you and provide the friendly, professional, and knowledgeable service you deserve. It's great to know he could answer all your questions and accommodate your needs regarding the sectional you were interested in.

Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Howard and the team. We hope you and your wife enjoy your new furniture and look forward to welcoming you back to Raymour & Flanigan in the future!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

👍👍👍👍

Best experience Ever buying Furniture my salesman MD RAHMAM went above and beyond to make my Furniture buying experience very pleasant an asset to the company he is 👏👏👍👍

March 17, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Anna,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that MD Rahmam went above and beyond to make your furniture buying experience so pleasant. Your kind words and recognition mean a lot to us, and we are proud to have him as part of our team. We hope you enjoy your new furniture and look forward to serving you again in the future.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Dining room table & chairs.

Great service.

March 17, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Jeff Alan,

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our service. At Raymour & Flanigan, we strive to provide exceptional service to all our customers, and your positive review is truly appreciated.

If you have any further comments or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Purchased a new mattress

Purchased a new mattress. Feels good. Awesome deal. Run don't walk. Think I'm coming every month here.

March 3, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Tanya,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you're enjoying your new mattress and that you found an awesome deal at our Clearance Center. It's always our goal to provide our customers with great products and exceptional value.

We look forward to welcoming you back every month and helping you find more fantastic pieces for your home. If there's anything else we can do for you, please don't hesitate to reach out!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We were treated great

We were treated great, he was knowledgeable of the product and we had a great experience!. Found a couch and got a delivery date right away!.

Would definitely recommend your store to anyone!.

March 3, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Pamela,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you were treated well and found our team knowledgeable and helpful. It's fantastic that you found the perfect couch and received a delivery date promptly. Your recommendation means a lot to us, and we are grateful for your support. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Tom Hanlon was great.

Tom Hanlon was great.
Delivery was perfect.
Furniture is fine.
Thank you!
Kerry

March 3, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Kerry,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tom Hanlon provided you with great service and that your delivery went perfectly. It's wonderful to know that you're satisfied with your furniture as well.

Your feedback is incredibly valuable to us, and we're delighted to have earned a 5-star rating from you. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We had a wonderful trip to Raymour and…

We had a wonderful trip to Raymour and Flanigan today. We had a very knowledgeable and patient salesperson named Jorge. We came in with a very specific need for a living room couch. He walked us around to EVERY possible couch in the store that met our needs and we sat on all of them. We finally decided on the perfect couch and it was so comfortable I can't wait to get it. Thanks to Jorge everything went smoothly. We are highly satisfied with our experience.

March 2, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Lisa,

Thank you so much for taking the time to share your wonderful experience at Raymour & Flanigan. We are thrilled to hear that Jorge provided you with knowledgeable and patient assistance during your visit. It's fantastic that you found the perfect couch that meets your needs and that you found it comfortable.

We strive to ensure that every customer has a smooth and satisfying shopping experience, and your feedback reaffirms the hard work our team puts in every day. We will be sure to pass along your kind words to Jorge and the rest of our team.

Thank you once again for your kind review and for choosing us for your home furniture needs. We look forward to serving you again in the future!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great customer service

This is my second time shopping here. It’s always a pleasant experience. All the stuff I have got it sturdy and well made.

March 2, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Stephanie,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you've had pleasant experiences shopping with us. It's great to know that you find our products sturdy and well-made. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there's anything else we can do for you, please don't hesitate to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hi Michael Nystrom,

Thanks for leaving us a 5-star review! We're really happy to hear that you found the checkout process easy and liked our prices. Your feedback means a lot to us and helps us keep improving our service. We hope to see you again soon at our Raymour & Flanigan Furniture and Mattress Clearance Center in Massapequa.

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Pleasant sales man

February 23, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Gabriele,

We are thrilled to hear that you had a pleasant experience with our salesman at Raymour & Flanigan Furniture and Mattress Clearance Center. Your feedback is incredibly valuable to us, and we are delighted to know that our team provided you with excellent service.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff : sales people left us alone to make our own decisions; no high pressure sales pitch !

February 23, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello WM,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our staff at Raymour & Flanigan Furniture and Mattress Clearance Center. We believe in providing our customers with a comfortable shopping environment, and it's great to know that our team was able to assist you without any pressure.

If you have any more feedback or need further assistance, feel free to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Eric is a very

Eric is a very nice man. He listened to my questions and answered honestly and professionally.

February 18, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Donna,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Eric provided you with honest and professional service. It's wonderful to know that he was able to address your questions and make your visit a pleasant one. Your feedback is greatly appreciated and will be shared with Eric and the team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Mr Kemesies was so helpful A plus experience

I have visit the store in Massapequa, Long Island a couple of times looking for a specific loveseat, this time I found the one I was looking for.
Mr. Kemesies, help us so much not just with all the information but suggesting some alternatives. I am glad I went today. He even got us a delivery for the next day! Everybody was great. Thanks

February 17, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Sonia P.,

Thank you so much for taking the time to share your wonderful experience with us at our Massapequa location. We're thrilled to hear that you found the perfect loveseat and that Mr. Kemesies was able to assist you with all the information and alternatives you needed. It's fantastic to know that we could arrange a next-day delivery for you as well. Your kind words and 5-star rating mean a lot to us, and we are delighted that our team could make your visit a positive one. We look forward to welcoming you back in the future!

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service as usual!

Very easy to deal with, helped us find the perfect sofa for my son's bedroom. Great price and great service, loaded it in our truck and secured it for a safe trip home.

February 16, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Cynthia,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience finding the perfect sofa for your son's bedroom. It's fantastic to know that you were pleased with both the price and the service you received. Our team always strives to ensure a smooth and enjoyable shopping experience, and we're glad we could assist in loading and securing your purchase for a safe trip home. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

He was honest

February 11, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Ryan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience and appreciated the honesty of our team. At Raymour & Flanigan Furniture and Mattress Clearance Center, we strive to provide transparent and trustworthy service to all our customers. Your feedback is incredibly valuable to us, and we're delighted to know we met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Eric was very pleasant and helpful

Eric was very pleasant and helpful. Eric helped us with a crib when i called to inquire then i came into the store to look at it.

February 8, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Joshua,

We're very happy to hear that Eric was able to assist you both over the phone and in-store with your crib inquiry. Providing excellent customer service is our top priority, and it's wonderful to know that Eric made your visit a pleasant one. Thank you for choosing Raymour & Flanigan!

Warm regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687

Rated 5 out of 5 stars

Reggie was great

Reggie was great. Very kind and no pressure. He made the entire process effortless. I will definitely use Reggie again.

February 7, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Jeanne,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Reggie. It's fantastic to know that he made the process effortless and pressure-free for you. We strive to provide exceptional service, and your kind words affirm that we are on the right track.

Warm regards,
Ashley F.
Raymour & Flanigan Furniture Team
888-729-6687

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look