We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the... See more
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Eric and MD, the salespersons were so helpful and informative in my search for a couch. We haven’t bought the couch yet but we got a dresser for my daughter. I look forward to coming back!
I received sofa that was cracked and damaged at the foot end. I called to furnishing consultant(MD Rahman) with in 30mint of delivery. But he said we can not take care of anything no exchange no retur... See more
Company replied
Great experience overall at the Massapequa Raymour & Flanigan. Walking into the store, being greeted by the manager and having a personal sales associate take you through all your needs. Andy was a am... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
5500 Sunrise Highway, 11758, Massapequa, NY, United States
- 5163247036
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Replied to 0% of negative reviews
Typically replies within 24 hours
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Gratitude …
We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the retail store, we must express our gratitude when someone demonstrates exceptional assistance in fulfilling our shopping needs. The Charleston dresser we wanted to purchase was discontinued but Mr. McCormack helped us locate one.
We were met with equally helpful service at the Massapequa Outlet by MD Brahman, where we purchased the dresser to match our Charleston chest of drawers. We eliminated an armoire and wanted to keep the same furniture style.
We are grateful for the customer service provided by both associates.
Thank you,
Cindy & Frederick Combs
Eric and MD
Eric and MD, the salespersons were so helpful and informative in my search for a couch. We haven’t bought the couch yet but we got a dresser for my daughter. I look forward to coming back!
the sales person
the sales person, John, was very helpful! He found the piece I was looking for and was able to answer all my questions.
New living room couches
We worked with Fahzan and found him to be quite helpful. There was no pressure! My husband and I were able to walk around and when we had questions Fahzan answered easily. He also told us we could order a new couch in the size we needed. On our second visit we were ready to purchase 2 full length couches and a dresser. Ask for Fahzan when you are ready to purchase Raymour and Flanagan furniture in the Massapequa store.
The salesman was very helpful and…
The salesman was very helpful and polite. Fazahn Mohammad. He showed me the selection and gave a good price. Very nice experience
We have been shopping from this outlet…
We have been shopping from this outlet store for many years and we love coming back again and again. Our new sales associate this time was M. Rahman and he was very professional and extremely helpful. We absolutely will be back for more purchases in the future! Highly recommend, thank you so much R&F!
A really disappointing experience
A really disappointing experience. My first issue was with receiving a refund, which after almost 3 weeks I still have yet to receive and keep receiving excuses about a new system. I don’t have an issue with the furniture which the guys had banged up during delivery, which now has chips on it otherwise I would’ve never paid $300 per piece from a clearance center for damage items and even the items that came from the factory came damaged or the gentleman did not completely put it together, but the guy left pieces in the drawer. I am filing a complaint with The Better Business Bureau And I’ll be disputing this with my bank if I do not receive a resolution within the next 24 hours. I would definitely not recommend this company Withvery poor business practices.
Ryan Chang, The salesperson, went above board to answer all of my questions.
The salesperson, Ryan Chang was very attentive and answered all of my questions. I am moving into a studio apartment and if my interested armoire will fit in my small area, I will be more than happy to buy it.
Reggie was excellent
Reggie was excellent. He offered assistance. To try any recliner. He was familiar with the products we looked at. Very professional from start to finish.
Employees were extremely helpful and…
Employees were extremely helpful and not at all pushy!
Pedro was very knowledgable and…
Pedro was very knowledgable and helpful, providing us different options.
Reggie made the experience easy
Reggie made the experience easy and fun. He helped us through the whole process, from listening to what we were looking for to his knowledge of the quality of stock. My only problem is that we did not see the blemish behind the sofa, next time I will pull it out to look at the back. This was my fault not anybody elses.
Excellent Selection & Service!
We found just what we needed for a great price. The salesman, Eric, was helpful, polite, courteous, friendly and professional. Pick-up was easy, and the assistance in loading our furniture was greatly appreciated.
Mom’s couch
The store representative was very knowledgeable about the product. He assisted us with the right couch we needed. Then we looked around and bought a table and 4 chairs! The prices were right.

Reply from Raymour & Flanigan - Massapequa Clearance Center
I was helped by someone very nice
I was helped by someone very nice. Pedro. He helped me make a decision and was very informative with product knowledge

Reply from Raymour & Flanigan - Massapequa Clearance Center

Reply from Raymour & Flanigan - Massapequa Clearance Center
The salesman Ahmed was very helpful and…
The salesman Ahmed was very helpful and attentive.

Reply from Raymour & Flanigan - Massapequa Clearance Center
Loved my customer service rep he was…
Loved my customer service rep he was very very helpful

Reply from Raymour & Flanigan - Massapequa Clearance Center
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