Raymour & Flanigan - Massapequa Clearance Center Reviews 

262
TrustScore 5 out of 5

4.8

5500 Sunrise Highway, 11758 Massapequa, NY, US


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Rated 5 out of 5 stars

We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the... See more

Rated 5 out of 5 stars

Eric and MD, the salespersons were so helpful and informative in my search for a couch. We haven’t bought the couch yet but we got a dresser for my daughter. I look forward to coming back!

Rated 1 out of 5 stars

I received sofa that was cracked and damaged at the foot end. I called to furnishing consultant(MD Rahman) with in 30mint of delivery. But he said we can not take care of anything no exchange no retur... See more

Company replied

Rated 5 out of 5 stars

Great experience overall at the Massapequa Raymour & Flanigan. Walking into the store, being greeted by the manager and having a personal sales associate take you through all your needs. Andy was a am... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5500 Sunrise Highway, 11758, Massapequa, NY, United States

  • 5163247036

4.8

Excellent

TrustScore 5 out of 5

262 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(262)

4,179 reviews in the last 12 months

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Rated 5 out of 5 stars

Gratitude …

We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the retail store, we must express our gratitude when someone demonstrates exceptional assistance in fulfilling our shopping needs. The Charleston dresser we wanted to purchase was discontinued but Mr. McCormack helped us locate one.
We were met with equally helpful service at the Massapequa Outlet by MD Brahman, where we purchased the dresser to match our Charleston chest of drawers. We eliminated an armoire and wanted to keep the same furniture style.
We are grateful for the customer service provided by both associates.
Thank you,
Cindy & Frederick Combs

August 1, 2026
Rated 5 out of 5 stars

Eric and MD

Eric and MD, the salespersons were so helpful and informative in my search for a couch. We haven’t bought the couch yet but we got a dresser for my daughter. I look forward to coming back!

August 1, 2026
Rated 5 out of 5 stars

the sales person

the sales person, John, was very helpful! He found the piece I was looking for and was able to answer all my questions.

May 13, 2026
Rated 5 out of 5 stars

New living room couches

We worked with Fahzan and found him to be quite helpful. There was no pressure! My husband and I were able to walk around and when we had questions Fahzan answered easily. He also told us we could order a new couch in the size we needed. On our second visit we were ready to purchase 2 full length couches and a dresser. Ask for Fahzan when you are ready to purchase Raymour and Flanagan furniture in the Massapequa store.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

We have been shopping from this outlet…

We have been shopping from this outlet store for many years and we love coming back again and again. Our new sales associate this time was M. Rahman and he was very professional and extremely helpful. We absolutely will be back for more purchases in the future! Highly recommend, thank you so much R&F!

February 3, 2026
Rated 1 out of 5 stars

A really disappointing experience

A really disappointing experience. My first issue was with receiving a refund, which after almost 3 weeks I still have yet to receive and keep receiving excuses about a new system. I don’t have an issue with the furniture which the guys had banged up during delivery, which now has chips on it otherwise I would’ve never paid $300 per piece from a clearance center for damage items and even the items that came from the factory came damaged or the gentleman did not completely put it together, but the guy left pieces in the drawer. I am filing a complaint with The Better Business Bureau And I’ll be disputing this with my bank if I do not receive a resolution within the next 24 hours. I would definitely not recommend this company Withvery poor business practices.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Reggie was excellent

Reggie was excellent. He offered assistance. To try any recliner. He was familiar with the products we looked at. Very professional from start to finish.

September 7, 2025
Rated 5 out of 5 stars

Reggie made the experience easy

Reggie made the experience easy and fun. He helped us through the whole process, from listening to what we were looking for to his knowledge of the quality of stock. My only problem is that we did not see the blemish behind the sofa, next time I will pull it out to look at the back. This was my fault not anybody elses.

August 27, 2025
Rated 5 out of 5 stars

Excellent Selection & Service!

We found just what we needed for a great price. The salesman, Eric, was helpful, polite, courteous, friendly and professional. Pick-up was easy, and the assistance in loading our furniture was greatly appreciated.

September 1, 2025
Rated 5 out of 5 stars

Mom’s couch

The store representative was very knowledgeable about the product. He assisted us with the right couch we needed. Then we looked around and bought a table and 4 chairs! The prices were right.

August 24, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Roseanne,

Thank you so much for taking the time to share your wonderful feedback with us! We're absolutely thrilled to hear that our store representative was able to help you find the perfect couch and that you loved our selection and prices. It's fantastic that you also found a table and chairs that fit your needs! We always aim to provide friendly service and great value, so your kind words truly mean a lot to us. We can't wait to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I was helped by someone very nice

I was helped by someone very nice. Pedro. He helped me make a decision and was very informative with product knowledge

August 26, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello FE,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Pedro was able to assist you effectively and provide you with the information you needed. It's wonderful to know that his product knowledge and helpfulness made a positive impact on your decision-making process. We truly appreciate your feedback and your 5-star rating. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great!

Very friendly, helpful and honest

August 26, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Courtney,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team to be friendly, helpful, and honest. Providing exceptional service is something we strive for every day, and your feedback is truly appreciated.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center soon!

Warm regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

The salesman Ahmed was very helpful and…

The salesman Ahmed was very helpful and attentive.

August 21, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Kathy Morris,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Ahmed was able to provide you with helpful and attentive service during your visit. Your feedback is incredibly valuable, and it’s wonderful to know that our team is meeting your expectations.

We strive to offer the best service possible, and your positive review is a great encouragement for us to continue doing what we love. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Loved my customer service rep he was…

Loved my customer service rep he was very very helpful

August 11, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Renee,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved the service provided by our team. It's wonderful to know that our customer care associate was able to assist you effectively. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

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