Raymour & Flanigan - Massapequa Clearance Center Reviews 

263
TrustScore 5 out of 5

4.8

5500 Sunrise Highway, 11758 Massapequa, NY, US


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Rated 5 out of 5 stars

We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the... See more

Rated 1 out of 5 stars

I received sofa that was cracked and damaged at the foot end. I called to furnishing consultant(MD Rahman) with in 30mint of delivery. But he said we can not take care of anything no exchange no retur... See more

Company replied

Rated 5 out of 5 stars

Great experience overall at the Massapequa Raymour & Flanigan. Walking into the store, being greeted by the manager and having a personal sales associate take you through all your needs. Andy was a am... See more

Company replied

Rated 5 out of 5 stars

My experience is with. The sales person. He was very thorough and showed us all variations of the furniture we were looking for. His customer care technique made us feel comfortable not rushed he neve... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 5500 Sunrise Highway, 11758, Massapequa, NY, United States

  • 5163247036

4.8

Excellent

TrustScore 5 out of 5

263 reviews

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4.8

All reviews

(263)

4,261 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved my customer service rep he was…

Loved my customer service rep he was very very helpful

August 11, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Renee,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you loved the service provided by our team. It's wonderful to know that our customer care associate was able to assist you effectively. We strive to provide the best service possible, and your feedback is incredibly valuable to us. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Ann Acquaviva,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a pleasant and informative experience with our salesman. Our team strives to provide excellent service, and it's wonderful to know we met your expectations.

If there's anything more we can do to enhance your experience or if you have any further comments, please feel free to reach out. We value your input and look forward to serving you again in the future.

Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars

Staff was very welcoming

Staff was very welcoming, sreaight forward and professional

August 6, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello George,

Thank you for sharing your experience with us! We're happy to hear that our team made you feel right at home and provided you with friendly and professional service. Your feedback means the world to us, and we're so happy to know we met your expectations. We can't wait to welcome you back again soon!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Ahmed wag great

Ahmed wag great, he was so helpful !
Getting my couch this week!!!

August 4, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Regina,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that Ahmed was able to assist you so effectively and that you had a positive experience at Raymour & Flanigan. It's fantastic to know you're excited about receiving your new couch this week. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 4 out of 5 stars
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello,

Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our team. We strive to provide the best support possible, and it's always rewarding to know when we've met our guest's expectations.

If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We value your input and are always looking for ways to enhance our services.

We hope to see you again soon at Raymour & Flanigan!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

The salesperson treated me with…

The salesperson treated me with courtesy and respect

July 19, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Thynisha Alves,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that our salesperson treated you with courtesy and respect. Providing excellent customer service is a top priority for us at Raymour & Flanigan Furniture and Mattress Clearance Center, and your feedback is truly appreciated.

We hope you are enjoying your new furniture, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Warm regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Our sales Rep Ahmed Shahin was…

Our sales Rep Ahmed Shahin was wonderful! The showroom was neat and clean and well organized making our shopping experience a breeze.

July 20, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Monica ,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Ahmed provided you with exceptional service and that you found our showroom neat, clean, and well-organized. Your satisfaction is our top priority, and it's wonderful to know that your shopping experience was a breeze.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back to Raymour & Flanigan soon!

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great service very happy

Great service very happy

July 20, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Dawn,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you received great service and are very happy with your visit to Raymour & Flanigan. Your satisfaction is our top priority, and your kind words mean a lot to our team. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Mr Dennis Fitzpatrick

Mr Dennis Fitzpatrick
was a great help he went out of his way to make sure i was satisfied with my perches also Mr Cruse there should more People like them thank you

July 14, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hi William,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Dennis and Mr. Cruse provided you with exceptional service and went above and beyond to ensure your satisfaction. Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to them.

We strive to provide the best service possible, and it's feedback like yours that motivates us to continue doing so.

Warm regards,
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Good Experience

Reggie, our sales rep. was very helpful and did not make us feel pressured at all.

July 14, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Susan,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Reggie was able to assist you without any pressure, as we strive to provide a comfortable and supportive shopping environment for all our customers. Your feedback is greatly appreciated and will be shared with Reggie and the team. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Delivery was quick and simple

Delivery was quick and simple. The gentlemen that delivered my couch were professional and kind.

July 1, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Matthew,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your delivery went smoothly and that our team provided you with professional and kind service. It's wonderful to know that you are satisfied with your new couch and the delivery process.

We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan Furniture and Mattress Clearance Center.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent

The sales man was great he came over and help us with our purchase. We are going to go back to buy a mattress. The women who collect the money were fantastic. I just loss my husband and they were very comfort to me. They even made me laugh. They are great ladies.

July 9, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Annamarie,

Thank you for taking the time to share your experience with us. We are truly sorry for your loss, and it means a lot to us that our team was able to provide you with comfort and support during your visit. We are delighted to hear that our sales team and the ladies at the checkout made your experience enjoyable and even brought a smile to your face.

Your kind words and perfect rating are greatly appreciated, and we look forward to welcoming you back when you're ready to purchase your mattress. If there's anything else we can do to assist you, please don't hesitate to reach out.

Warm regards,

The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very nicely

Very nicely

July 8, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Nelly Elias,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at Raymour & Flanigan Furniture and Mattress Clearance Center. Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

I love that the sales rep was very…

I love that the sales rep was very informative thank you so much, I'll be back in August, and I got next day delivery

July 4, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Michelle,

We sincerely appreciate you taking the time to share your fantastic feedback with us! We are delighted to hear that you had a positive experience with your sales representative and enjoyed our next-day delivery service. It's wonderful to know that you plan to visit us again in August. We eagerly anticipate welcoming you back and assisting you with any of your home furniture needs. If there's anything else we can do for you in the meantime, please feel free to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Don and Andi Cruz were amazing

Don and Andi Cruz were amazing, knowledgeable and extremely helpful! Made our experience exceptional good.
They went above and beyond to be helpful while we shopped for a couch.

July 3, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Janet Doyle,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Don and Andi Cruz were able to make your visit exceptional. It's always our goal to provide knowledgeable and helpful service, and we're delighted that they went above and beyond to assist you in finding the perfect couch.

Your feedback is incredibly valuable to us, and we will be sure to pass along your kind words to Don and Andi. We hope to welcome you back to Raymour & Flanigan Furniture and Mattress Clearance Center soon for any of your future home furniture needs.

Warm regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Smooth Transaction

It was great dealing with Reggie, I saw the chairs a few days before and all I had to do is text him and purchase the chairs that I wanted over a text. They charged my account received a call to confirm and I picked up my chairs the next day. Very easy and smooth transaction. Thank you to Reggie and the lady over the phone that approved my transaction.

June 30, 2025
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Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Belinda,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Reggie and our team were able to assist you smoothly and efficiently. It's wonderful to know that the process was easy and met your expectations. We truly appreciate your kind words and your 5-star rating. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour r& Flanigan Team

Rated 5 out of 5 stars

The salesman was very helpful

The salesman was very helpful. The people that put the chair in my car were also caring and helpful

June 28, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Lynn,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had such a positive experience at Raymour & Flanigan. Our team takes great pride in providing helpful and caring service, and it's fantastic to know that our salesman and staff met your expectations.

We truly appreciate your kind words and your perfect rating. If there's anything else we can do for you or if you have any future furniture needs, please don't hesitate to reach out. We look forward to serving you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Adman greeted me and asked what I was…

Adman greeted me and asked what I was interested in. He allowed me to wander through the store with no pressure.
I found what I wanted and we proceeded with the transaction.

June 29, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Karen,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Adman provided you with a welcoming and pressure-free shopping environment. It's wonderful to know you found exactly what you were looking for and that the transaction went smoothly.

Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Clearance Center in the future.

Best regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center Team

Rated 5 out of 5 stars

Reggie who took care of us was very…

Reggie who took care of us was very courteous, knowledgeable and understanding on what recliner we were look for,

June 28, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Dear Rosalie Demase,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Reggie at Raymour & Flanigan Furniture and Mattress Clearance Center. It's fantastic to know that he was able to assist you with courtesy, knowledge, and understanding in finding the perfect recliner.

Your satisfaction is our top priority, and your kind words motivate us to continue providing exceptional service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

Warm regards,

[Your Name]
Raymour & Flanigan Furniture and Mattress Clearance Center

Rated 5 out of 5 stars

Very helpful

June 28, 2025
Raymour & Flanigan - Massapequa Clearance Center logo

Reply from Raymour & Flanigan - Massapequa Clearance Center

Hello Aimee,

Thank you for your wonderful review! We’re delighted to know that you found our service beneficial. At Raymour & Flanigan, we strive to provide our customers with the best experience possible, and we truly value your feedback. If you have any questions or need assistance in the future, please don’t hesitate to reach out to us.

Best regards,
The Raymour & Flanigan Team

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