We wish to inform you of the exemplary customer service provided by associate Kevin McCormack, at the Lake Grove Raymour & Flanagan Outlet. Having made several purchases at both the outlet and the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I received sofa that was cracked and damaged at the foot end. I called to furnishing consultant(MD Rahman) with in 30mint of delivery. But he said we can not take care of anything no exchange no retur... See more
Company replied
Great experience overall at the Massapequa Raymour & Flanigan. Walking into the store, being greeted by the manager and having a personal sales associate take you through all your needs. Andy was a am... See more
Company replied
My experience is with. The sales person. He was very thorough and showed us all variations of the furniture we were looking for. His customer care technique made us feel comfortable not rushed he neve... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
5500 Sunrise Highway, 11758, Massapequa, NY, United States
- 5163247036
4.8
Excellent
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The salesperson and the staff was very…
The salesperson and the staff was very attentive and professional.
November 6, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Ernest,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that our salesperson and staff provided you with attentive and professional service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reggie
Reggie, our salesman, was very personable, informed, & helpful. He made it an excellent experience.
October 28, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Hi John,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Reggie was able to provide you with excellent service. We strive to make every visit enjoyable and it's wonderful to know that Reggie made a great impression. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I've never been there
I've never been there you have been using the wrong email address for Jefferey Knakal
October 28, 2024
Relaxed friendly experience !
October 27, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear MP,
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our selection and found great value in our merchandise. Your feedback means a lot to us, and we look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Quick and easy
Quick and easy, Eric was a big help with everything and the questions I did have. He helped out greatly.
October 23, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much for your review, Ed! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Rosanne,
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our employees and service. It's great to know that your delivery went smoothly as well. We appreciate your support and look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Jerrold,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you received professional service and found our employees helpful. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you, Alfred, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Sales associate was great
Sales associate was great! Excellent customer Service! The ladies that checked us out were amazing as well!
October 13, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much, David, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Massapequa Clearance Center
Hi John,
Thank you so much for your kind words and the fantastic rating! We're thrilled to hear that you had a very good experience and that our salesman was able to assist you professionally. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Not pushy at ll
The salesperson was very helpful and knowledgeable without being pushy.
September 30, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much, Valorie, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reggie the sales person was polite and…
Reggie the sales person was polite and very helpful so was rest of staff
September 30, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much, Diane, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reggie did a great job helping us…
Reggie did a great job helping us decide on the perfect sectional, he even brought a little battery pack so we could test the recliners.
September 20, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Thank you so much for your review, Mark! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Salesman was helpful without being…
Salesman was helpful without being pushy. Delivery was quick and on time
September 14, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Leann,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesman was able to assist you without being pushy and that your delivery was quick and on time. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Good customer service
Salesperson Reggie was very polite and not pushy. Let me walk around alone and didn’t follow me around while I made my selection. Needed to buy and have delivery ASAP and Reggie called delivery company and confirmed a date.
September 13, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Hi Denise,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Reggie provided you with the perfect balance of assistance and space to make your selection comfortably. It's great to know that he was able to coordinate a quick delivery for you as well. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Marilyn,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you found our team very helpful. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Furniture and Mattress Clearance Center Team
Wonderful customer service
September 1, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Jodian,
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you enjoyed our customer service. Our team works hard to ensure every customer feels valued and well taken care of. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Hidden gems
The worker who helped me was super helpful. He told me he wasn't a salesman, he worked in the back but if I needed help he has someone waiting to assist me. I was allowed to walk around freely and browse through the hidden gems, without anyone following me. When I did need help the same worker guided me and assisted me, then he handed me off to the salesman to write up the paperwork. The workers were friendly and the cashier with Customer Service Lead tag was kind and greeted me with a smile. I will continue to make this place one of my first stops when looking for furniture.
August 30, 2024
Reply from Raymour & Flanigan - Massapequa Clearance Center
Dear Carla,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team provided you with the assistance you needed while allowing you the freedom to browse at your own pace. It's great to know that our staff, from the helpful worker in the back to the friendly cashier, made your visit enjoyable. We look forward to being your go-to destination for furniture shopping in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Clearance Center
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.