Frankly our Salesman, Jose Collantes, was everything you aught to expect in professionalism, knowledge and service. He had the keenest observations about his customers, left just the right amount of... See more
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See what reviewers are saying
A great experience! We were fortunate to have Cindy to help us decide what we wanted and most importantly what we didn’t want. Her knowledge of the product and ability to answers all of our question... See more
Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers... See more
Company replied
Brandon Grant was very pleasant and polite. He was thorough and knowledgeable of the products I was looking for and offered me very good advice. He gave me undivided attention, which I appreciate. He... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
43 Hutton Avenue, Suite 100, 10954, Nanuet, NY, United States
- 8456231434
4.6
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Lamp order
I found a lamp on this website that I really wanted. We had three identical to it but were not able to find one locally. We did a Google image search and found it available through Raymour & Flanigan. I tried to order online but it said my address was outside their shipping area (I am in Colorado). I called and asked if there was anything that could be done and was pleasantly surprised when they said they could drop ship it to me from the manufacturer. They made the process easy and I appreciate it.
September 14, 2024
Reply from Raymour & Flanigan - Nanuet
Hi Kristen,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that we could help you find the lamp you were looking for and arrange for it to be shipped to Colorado. It's wonderful to know that our team was able to make the process easy for you. We truly appreciate your kind words and your 5-star rating. Enjoy your new lamp, and we hope to assist you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Dear Andrew,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team courteous, informative, and patient. It's always our goal to provide the best possible experience for our customers, and your feedback lets us know we're on the right track. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Hi Gina,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Gregg was able to assist you in such a helpful and courteous manner. We strive to provide excellent service to all our customers, and it's wonderful to know that Gregg met your expectations. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Nanuet
Dear Mary,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesman provided you with professional service. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Helpful and knowledgeable sales staff
August 26, 2024
Reply from Raymour & Flanigan - Nanuet
Hi Rosemary,
Thank you so much for your wonderful review! We're thrilled to hear that our sales staff was able to assist you effectively. We strive to provide the best service possible, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
I was treated very well
I was treated very well, he was honest, and explained everything about the correct bed,mattress that would be good for me. Thank you so much
August 19, 2024
Reply from Raymour & Flanigan - Nanuet
Dear Kevin,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were treated well and that our team member provided you with honest and thorough information about finding the right bed and mattress. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new bed and mattress!
Best regards,
The Raymour & Flanigan Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Very patient with my chanes’
August 18, 2024
Reply from Raymour & Flanigan - Nanuet
Dear Beth,
Thank you so much for your wonderful review! We're delighted to hear that you found our team helpful, knowledgeable, and patient with your changes. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to assisting you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Dear Beverly,
Thank you so much for taking the time to share your positive experience with Jomon! We're thrilled to hear that he was patient, informative, and a pleasure to speak with. Providing excellent customer service is our top priority, and it's wonderful to know that Jomon met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Sales Staff
August 2, 2024
Reply from Raymour & Flanigan - Nanuet
Hi Joseph,
Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience with our sales staff. If there's anything specific you think we could improve on to make your next visit even better, we'd love to hear your feedback. We look forward to serving you again soon!
Best regards,
The Raymour & Flanigan Team
Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales person and manager.
July 30, 2024
Reply from Raymour & Flanigan - Nanuet
Dear Jeffrey,
Thank you so much for your wonderful review! We're thrilled to hear that our sales person and manager were able to assist you effectively. Your satisfaction is our top priority, and it's great to know that our team met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The salesman was attentive to our needs…
The salesman was attentive to our needs and showed us different options to what we want. There was no pressure put on us to make a purchase. The experience was a great one!
July 26, 2024
Reply from Raymour & Flanigan - Nanuet
Dear Customer,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that our salesman was attentive to your needs and provided you with various options without any pressure. It's wonderful to know that you had a great experience at our store. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Dear RK,
Thank you for taking the time to leave us a review! We're thrilled to hear that you found our salesperson helpful. Providing excellent customer service is a top priority for us, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
4th of July Shopping
After searching in both the main store and the discount outlet, we were able to find two furniture pieces that we really liked (a manual lever recliner & an office chair) at the store. As usual, they were high quality & comfort pieces. We also saved some money through discounts on both items for the 4th of July holiday.
Mr. Raja, our sales rep., was friendly, very professional, addressed our questions/concerns & made the shopping experience very satisfying. We also opted for the Platinum Protection Plan for added peace of mind.
Now, we're hoping that next week's delivery will go smoothly so we can enjoy our new furniture pieces for a long time to come.
July 4, 2024
Reply from Raymour & Flanigan - Nanuet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Nanuet
Thank you so much for your review, Daniel! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Chris was so easy to deal with and very…
Chris was so easy to deal with and very helpful. Now if the delivery goes well it will be great.
June 30, 2024
Reply from Raymour & Flanigan - Nanuet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Celia was a pleasure to deal with.
June 24, 2024
Reply from Raymour & Flanigan - Nanuet
Hello Jim Donnelly We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Extreme professionalism
Extreme professionalism, patience and understanding actually what our needs were.
June 10, 2024
Reply from Raymour & Flanigan - Nanuet
Hello Bill Linker Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
I did not feel pressured by someone…
I did not feel pressured by someone following me around the store as I sat on every sofa in the store!
June 7, 2024
Reply from Raymour & Flanigan - Nanuet
Thank you so much, Janet, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Celia Lopes is a great salesperson
Celia Lopes is a great salesperson! She is very knowledgeable about all the products. She cares for you. We love her! She is the reason we keep coming back to Raymour and Flanigan!
May 27, 2024
Reply from Raymour & Flanigan - Nanuet
Hello Cana Basat-Colon! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
great salesperson
May 26, 2024
Reply from Raymour & Flanigan - Nanuet
Hello Joseph Orapello! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
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