Our sales associate Jose Collantes was professional, knowledgeable and courteous while my husband and I decided which furniture pieces met our needs. Jose pointed out the highlights of each piece and... See more
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Nerazine was very attentive and went out of her way to show me rugs. She also processes a purchase of a recliner to match the one I purchased a while ago. She was friendly, conversational, knowledgeab... See more
Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers... See more
Company replied
After searching in both the main store and the discount outlet, we were able to find two furniture pieces that we really liked (a manual lever recliner & an office chair) at the store. As usual, the... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
43 Hutton Avenue, Suite 100, 10954, Nanuet, NY, United States
- 8456231434
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Replied to 3% of negative reviews
Typically replies within 1 week
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Our sales associate Jose Collantes was…
Our sales associate Jose Collantes was professional, knowledgeable and courteous while my husband and I decided which furniture pieces met our needs. Jose pointed out the highlights of each piece and gave us time to make our decision. As we walked out, I asked about a dining room table, he asked a few questions and showed me exactly what I wanted. However I was not able to purchase it at this time. I told him we would be back!!
Waiting for parts now
On time can't fix. Has to order parts . Going to be waiting longer. These things should be on the truck. They know what kind of chairs I have . Have the parts
Nerazine was very attentive and went…
Nerazine was very attentive and went out of her way to show me rugs. She also processes a purchase of a recliner to match the one I purchased a while ago. She was friendly, conversational, knowledgeable and efficient.
Good service received
They will do anything to screw you and…
They will do anything to screw you and keep your money. I have a credit on file due to having a defective chair which was returned and I picked a new one. I have about $300 in credit but wasn’t allowed to use it since I didn’t have a “reselect credit” appointment with a manager. I will never buy anything else from this company.
The representative was courteous and…
The representative was courteous and respectful. He also made us comfortable and he was down to earth. Good guy. We enjoyed working with him.
Jose Collantes
Jose was professional and knowledgeable.He explained all of our choices and guided us thru the process and answered all our questions with patience and a smile.
Great customer service
Great customer service. Our salesperson was very thorough, friendly and patient.
Salesman was not intrusive he only…
Salesman was not intrusive he only became part of the conversation when we had questions Once we made our decision on which furniture he did his best to get us sale price and detailed all other costs so we could make an informed decision about our purchase
Our salesman ( Jose Collantes ) was…great
Our salesman ( Jose Collantes ) was very helpful and very knowledgeable. He made shopping for a couch very easy. He is a very patient person as we walked the entire store. I can’t give him a 5 star review because he deserves a 8 star review.
Jose thanks for all your help.
Cindy at Nanuet showroom …
Cindy San Millan at the Nanuet location s the absolute best at what she does!
Kind, Knowledgable, Helpful and goes above and beyond in Customer Service!
A rare breed !
We’ve worked with her many times and will continue to for all of our furniture needs!
Salesman
Jose is the greatest salesman I've ever encountered. The guy is so knowledgeable & answered all my questions before I got them out of my mouth & was never pushy about making the sale.
Sales person was wonderful
Sales person was wonderful, very knowledgeable and helpful.

Reply from Raymour & Flanigan - Nanuet
It is a great pleasure to work with…
It is a great pleasure to work with Cindy!! She has been helping me for years in decorating my home and now she is helping my daughter.

Reply from Raymour & Flanigan - Nanuet
What a scam!!!!!
I bought a couch for over three thousand dollars and added a 5-year warranty. When the zipper on one of the pillows tore, I called for service. A repairman came to inspect it and said he needed to order a new pillow from China, but there’s a delivery fee of over $100. I already paid more than $400 for the warranty, and if I have to keep spending more money, I wouldn’t have bought the couch from this company. Keep in mind, I could have found much cheaper couches locally. The only reason I chose Raymour Flanigan was because of its brand name, but now I’ve realized the brand name is meaningless.

Reply from Raymour & Flanigan - Nanuet

Reply from Raymour & Flanigan - Nanuet
The representative could have been more…
The representative could have been more friendly. He almost seemed irritated and impatient with our questions.

Reply from Raymour & Flanigan - Nanuet
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