Frankly our Salesman, Jose Collantes, was everything you aught to expect in professionalism, knowledge and service. He had the keenest observations about his customers, left just the right amount of... See more
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A great experience! We were fortunate to have Cindy to help us decide what we wanted and most importantly what we didn’t want. Her knowledge of the product and ability to answers all of our question... See more
Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers... See more
Company replied
Brandon Grant was very pleasant and polite. He was thorough and knowledgeable of the products I was looking for and offered me very good advice. He gave me undivided attention, which I appreciate. He... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
43 Hutton Avenue, Suite 100, 10954, Nanuet, NY, United States
- 8456231434
4.6
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Sales person was wonderful
Sales person was wonderful, very knowledgeable and helpful.
August 22, 2025
Reply from Raymour & Flanigan - Nanuet
Dear Mary Carney,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales team. It's great to know that our staff's knowledge and helpfulness made your visit enjoyable. Your satisfaction is our top priority, and your kind words motivate us to continue providing excellent service.
We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Showroom & Outlet in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Showroom & Outlet
It is a great pleasure to work with…
It is a great pleasure to work with Cindy!! She has been helping me for years in decorating my home and now she is helping my daughter.
August 17, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Stacey,
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear about your positive experiences with Cindy over the years. It's fantastic to know that she has been able to assist both you and your daughter in creating beautiful spaces in your homes. We truly appreciate your loyalty and trust in us for your home decorating needs. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you and your family!
Best,
The Raymour & Flanigan Team
What a scam!!!!!
I bought a couch for over three thousand dollars and added a 5-year warranty. When the zipper on one of the pillows tore, I called for service. A repairman came to inspect it and said he needed to order a new pillow from China, but there’s a delivery fee of over $100. I already paid more than $400 for the warranty, and if I have to keep spending more money, I wouldn’t have bought the couch from this company. Keep in mind, I could have found much cheaper couches locally. The only reason I chose Raymour Flanigan was because of its brand name, but now I’ve realized the brand name is meaningless.
June 11, 2025
Unprompted review
Reply from Raymour & Flanigan - Nanuet
Hello Sam,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced with your couch and the service process. We understand your frustration regarding the additional delivery fee and the expectations you had when purchasing from us.
At Raymour & Flanigan, we strive to provide quality products and services, and it's clear we fell short in this instance. Your feedback is invaluable, and we are committed to addressing these issues to improve our customer experience.
Please reach out to our customer care team at rfcare@raymourflanigan.com so we can further discuss your situation and find a resolution that works for you. We appreciate your patience and hope to restore your confidence in our brand.
Thank you for bringing this to our attention.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Hello William,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found exactly what you were looking for and that our salesperson was able to assist you without any pressure. Providing a comfortable and enjoyable shopping experience is our top priority, and your feedback reassures us that we're on the right track.
We hope you enjoy your new furniture, and we look forward to welcoming you back to Raymour & Flanigan in the future. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The representative could have been more…
The representative could have been more friendly. He almost seemed irritated and impatient with our questions.
August 1, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Ana,
Thank you for taking the time to share your feedback with us. I'm sorry to hear about your recent experience with our associate. We strive to provide friendly and helpful service to all our customers, and it sounds like we fell short in this instance.
Your feedback is important to us, and we will address this with our team to ensure we improve our service. If there's anything else we can do to assist you or if you have further details you'd like to share, please feel free to reach out to us at rfcare@raymourflanigan.com.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
Best regards,
The Raymour & Flanigan Team
Everyone was courteous and…
Everyone was courteous and knowledgeable
Pleasant experience as always
July 21, 2025
Reply from Raymour & Flanigan - Nanuet
Dear Janine Martin,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a pleasant experience and that our team was courteous and knowledgeable during your visit. Your satisfaction is our top priority, and it's always rewarding to know that we are meeting your expectations.
We truly appreciate your support and look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Showroom & Outlet in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Showroom & Outlet
The salesman was very nice
The salesman was very nice, though he was helping another customer at the same time, so we had to wait awhile for him to assist us. The store did not seem to have enough sales people.
July 3, 2025
Reply from Raymour & Flanigan - Nanuet
Dear Bonnie Quackenbush,
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our salesman to be very nice. However, we apologize for the wait you experienced during your visit. We understand how important it is to have adequate staff available to assist our valued customers promptly.
Your feedback is invaluable, and we will certainly take it into consideration as we strive to improve our service. We hope to have the opportunity to serve you better in the future and provide you with a more seamless shopping experience.
Thank you once again for your review and for choosing Raymour & Flanigan.
Best regards,
[Your Name]
Raymour & Flanigan Furniture and Mattress Showroom & Outlet
Very welcoming when we entered…
Very welcoming when we entered showroom. We are a repeat customer & love the furnitue.
May 25, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Annmarie,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you felt welcomed in our showroom and that you continue to enjoy our furniture. As a valued repeat customer, your satisfaction is incredibly important to us, and we're delighted to know that we've met your expectations
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Hello Stephanie,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the process quick and easy and that our salesman was kind. Providing excellent service is our top priority, and your feedback is incredibly valuable to us. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Dear Ron,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Cindy was able to assist you with her knowledge and patience. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that Cindy met your expectations.
Your feedback is greatly appreciated and will be shared with Cindy and the rest of our team. We look forward to welcoming you back to our showroom in the future.
Warm regards,
The Raymour & Flanigan Team
Cindy was so helpful and pleasant that…
Cindy was so helpful and pleasant that it made my experience a breeze!
June 8, 2025
Reply from Raymour & Flanigan - Nanuet
Hi Stacey,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Cindy was able to make your visit to Raymour & Flanigan Furniture such a pleasant one. Our team strives to provide exceptional service, and it's always rewarding to know when we've succeeded.
We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back in the future!
Warm regards,
Raymour & Flanigan Furniture and Mattress Showroom & Outlet
The great experience texts and email information was…
The texts and email information was accurate. The men arrived on time and they were professional, friendly and speedy!!
May 27, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Nancy,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience with our delivery team. It's great to know that they were professional, friendly, and efficient during your delivery.
We strive to provide accurate information and timely service, and your kind words affirm that we are on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
The sales person was very professional
The sales person was very professional. Made us try different mattresses. She observed us as we tried each one and helped us pick the right choice for us. Spent a lot of time with us and did not rush us. The delivery was also excellent. They kept us informed as to when they would arrive, and came exactly when they said they would arrive. Very happy with the bed.
May 9, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Diane,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our sales team provided you with professional and attentive service, helping you find the perfect mattress. It's great to know that the delivery process met your expectations as well. Your satisfaction is our top priority, and we're delighted that you're happy with your new bed. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Nanuet
Hello Enda,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at Raymour & Flanigan. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Raymour & Flanigan, they are the best
We just bought 2 couches from them. Our salesman, Jesus Arroyo was efficient, kind and patient. We were going back and forth while deciding and he stayed with us through the whole ordeal. I would recommend him to anyone!
April 26, 2025
Unprompted review
Reply from Raymour & Flanigan - Nanuet
Hello Donna,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jesus Arroyo provided you with efficient, kind, and patient service during your recent purchase of two couches. It's wonderful to know that he was able to assist you throughout the decision-making process. Your recommendation means a lot to us, and we will be sure to pass along your kind words to Jesus. We hope you enjoy your new couches and look forward to welcoming you back to Raymour & Flanigan in the future!
Best regards,
The Raymour & Flanigan Team
The salesperson was quite well-informed…
The salesperson was quite well-informed and directed us to what we wanted.
April 5, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Lillian,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and guide you to exactly what you were looking for. Providing knowledgeable and helpful service is something we strive for, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Great experience
Our experience yesterday with Jesus A. was perfect. You can feel his experience in the industry. He was super helpful without being overbearing. Always nearby if we needed while not feeling pressured by his presence. He was great, will def. be returning and asking for him in the future.
March 17, 2025
Reply from Raymour & Flanigan - Nanuet
Hi Talia,
Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jesus A. provided you with such exceptional service. It's great to know that his expertise and approach made your visit enjoyable and comfortable. We look forward to welcoming you back to Raymour & Flanigan and are delighted to hear that you'll be asking for Jesus again. If there's anything else we can assist you with, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
the salesperson CINDY was great
March 10, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Joseph,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Cindy provided you with great service during your visit to Raymour & Flanigan. Our team is dedicated to ensuring our customers have a positive experience, and it's wonderful to know Cindy made a lasting impression.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Can't wait to getOur Re-Placement..
Can't wait to getOur Re-Placement... Customer Service was Great and Cery Simple!
February 15, 2025
Reply from Raymour & Flanigan - Nanuet
Hello Lalahaven,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and found the process simple. We can't wait for you to receive your replacement and hope it meets all your expectations. If you have any further questions or need assistance, feel free to reach out to us.
Best regards,
The Raymour & Flanigan Team
Talking furniture.
The sales staff make this company great. The furniture and mattresses just sit there, but the employees speak for the product…answer questions, suggest another product and give a full and thorough description of the item. I was impressed with Ali Ali who genuinely wanted to provide great service. Well done!
February 18, 2025
Reply from Raymour & Flanigan - Nanuet
Dear Sharon Shelley,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience with our sales staff, and especially with Ali Ali. Our team takes great pride in providing excellent service and ensuring that our customers have all the information they need to make informed decisions. Your kind words and recognition mean a lot to us and will certainly be shared with Ali and the rest of the team. We look forward to welcoming you back to Raymour & Flanigan Furniture and Mattress Store in the future.
Warm regards,
Raymour & Flanigan Customer Service Team
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