Raymour & Flanigan - Nanuet Reviews 

230
TrustScore 4.5 out of 5

4.6

43 Hutton Avenue, Suite 100, 10954 Nanuet, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Frankly our Salesman, Jose Collantes, was everything you aught to expect in professionalism, knowledge and service. He had the keenest observations about his customers, left just the right amount of... See more

Rated 5 out of 5 stars

A great experience! We were fortunate to have Cindy to help us decide what we wanted and most importantly what we didn’t want. Her knowledge of the product and ability to answers all of our question... See more

Rated 1 out of 5 stars

Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers... See more

Company replied

Rated 5 out of 5 stars

Brandon Grant was very pleasant and polite. He was thorough and knowledgeable of the products I was looking for and offered me very good advice. He gave me undivided attention, which I appreciate. He... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 43 Hutton Avenue, Suite 100, 10954, Nanuet, NY, United States

  • 8456231434

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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4.6

All reviews

(230)

4,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jomon was kind

Jomon was kind, knowledgeable, and personable. He answered all our questions and provided several options. First class service.

December 30, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Raymond Francis for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Clifford

Salesperson, Clifford, was most helpful. He understood our needs and with no pressure found us exactly what we needed at a very good price.

December 18, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Ellenfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Najam from Nanuet rocks!!!

I called 1-800-RAYMOUR and Najam Alam assisted me with my purchase. Najam’s pleasant, knowledgeable and professional attitude was amazing. He answered all my questions. I was most satisfied with the customer service provided by Najam. Shout out to Najam, he rocks!!!

December 14, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Ms. Wilson for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very happy with my service

Very happy with my service, Cindy was great answered all my questions
Large selection
I’m very happy with my purchase of the new couch and loveseat as well as a complete bedroom set.

November 2, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Monika Fijor for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Christopher took us directly to what we…

Christopher took us directly to what we were looking for, helped us with information for everything and stayed with us for the entire process

October 30, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Walter Van Dunk for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Excellent service

October 20, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Anne B. for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

We have bought furniture from Raymour’s…

We have bought furniture from Raymour’s in Nanuet 7 years ago and had a good experience in store and with the quality of the furniture…we returned to Nanuet as we just moved and Cindy was wonderful to work with..she is the reason why we’ll be returning to Raymour Nanuet when we are in need of more furniture

October 18, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Gabriel Sitner for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Courteous and professional

Cindy was great
She knew the products the options and the stock availability. She was courteous and professional
Knowledgeable and helpful with all my questions

October 12, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Jen Bricker for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Excellent service

October 8, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Andrew for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

The service was great and the…

The service was great and the atmosphere was delightful.

October 2, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Lynn Hargrove for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 1 out of 5 stars

Sam or Sal was my salesperson

Sam or Sal was my salesperson. He said he has been employed by Raymour and Flanigan for about 16 years. I told him what I was looking for he brought me to the section for the full size bedroom sets. He spoke to the person that I was with when in fact I was the one making the purchase and spending the money. He said some thing about the mattress to her and I said we are not together and his remark was oh I thought she was your daughter.Rule of thumb, never remark on age or weight and I found his statement offensive. He then showed me a mattress that was over four hundred dollars more then the one I liked. Obviously he does not know his merchandise or his customers. He did not seem attentive and I would never purchase from him. I will be making the purchase in Nanuet with more respectful competent sales people.

September 28, 2022
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Reply from Raymour & Flanigan - Nanuet

Hello Denise. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.

Rated 5 out of 5 stars

The sales person was great.

The sales person was very nice and personable. She showed us everything we needed and wasn’t pushy.

September 25, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you John for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

Salesman was patient and informative

Salesman was patient and informative. Very helpful.

September 25, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you for taking the time to leave a review, Ellen! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Thank you for taking the time to leave a review, Kristin! We're happy to hear that your sales associate was helpful and professional!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

excellent

excellent, Paul was wonderful, informative, no pressure and a gentlemen. great doing business with him.

September 9, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Lorraine Sanese for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

Decent experience

Purchased a mattress recently with the protection plan so I could have the window to exchange if needed. After sleeping on the mattress for a month and then trying another mattress, we decided to exchange for a more expensive model. I went into the store and to be honest, the original salesperson kind of brushed me office and said I had to make an appointment with the manager. Was not thrilled about this, but a manager was able to see me and complete the exchange. My only issue is that the original salesperson did not tell me there was a $100 redelivery fee.

September 7, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Chad for your review. We're glad to hear that you were able to select a different mattress. We are sorry if there was any miscommunication about the re-delivery. If you'd like to talk with our customer care team feel free to email us at rfcare@raymourflanigan.com. -Jeff V.

Rated 5 out of 5 stars

I will definitely be back!

The service and knowledge about the products was great, and our salesman (Gary) was never pushy. He patiently helped us find exactly the pieces we were looking for.

September 6, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you for your review Customer We are happy to hear that your sales person was knowledgeable and patient!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Carin was great

Carin was great! Wonderful salesperson. Showed us everything we were interested in and was able to make an informed decision.

August 30, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Joe D for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Always a great experience.

Shopping at Raymour & Flanigan is always a great experience. There is always a wide variety to choose from, the sales staff is great, and the prices are so reasonable. Cindy is outstanding. She walked us around to show us all our options, explained everything to us in detail, understood our needs, and helped us determine the best furniture for our rooms. We are very pleased.

August 13, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Risa Hoag for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 1 out of 5 stars

It was the worst experience

It was the worst experience ! Total bait and switch. Unprofessional and totally unethical place !!!

July 31, 2022
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Hi Kerry. We are sorry to hear about the experience you had with us. If you would like to talk with us further about your concerns, please email us at rfcare@raymourflanigan.com. Thank you. -Jeff V.

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