Raymour & Flanigan - Nanuet Reviews 

230
TrustScore 4.5 out of 5

4.6

43 Hutton Avenue, Suite 100, 10954 Nanuet, NY, US


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See what reviewers are saying

Rated 5 out of 5 stars

Frankly our Salesman, Jose Collantes, was everything you aught to expect in professionalism, knowledge and service. He had the keenest observations about his customers, left just the right amount of... See more

Rated 5 out of 5 stars

A great experience! We were fortunate to have Cindy to help us decide what we wanted and most importantly what we didn’t want. Her knowledge of the product and ability to answers all of our question... See more

Rated 1 out of 5 stars

Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers... See more

Company replied

Rated 5 out of 5 stars

Brandon Grant was very pleasant and polite. He was thorough and knowledgeable of the products I was looking for and offered me very good advice. He gave me undivided attention, which I appreciate. He... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 43 Hutton Avenue, Suite 100, 10954, Nanuet, NY, United States

  • 8456231434

4.6

Excellent

TrustScore 4.5 out of 5

230 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(230)

4,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice experience with salesman

Nice experience with salesman. Good variety of chair options.

July 23, 2023
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Thank you so much for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 1 out of 5 stars

Was sent damaged furniture

Purchased the Jovie bedroom set but did not check the function of the drawers when we received them. We were shipped damaged merchandise, the dressers are completely misaligned so none of the drawers are actually functional. Have called the store and customer service multiple times to get no help. Everyone continues to tell us they will call back. No one has called back and no one has given any type of solution to our issue.

June 1, 2023
Unprompted review
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Hi Ramona. We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email rfcare@raymourflanigan.com with the name and phone # associated with your account. Please also include a brief description of the issue you are experiencing. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Thank you so much, Nancy, for taking the time to leave a review. We're happy to hear that you received helpful service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

The salesman Roberts was so easy to…

The salesman Roberts was so easy to deal with and went over all our needs . He could have not been better in every way.

June 20, 2023
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Reply from Raymour & Flanigan - Nanuet

Thank you Anthony for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Excellent experience

Cindy and Najam were so helpful in the Nanuet store
Best experience ever with sales people
Both very knowledgeable I can’t wait to get my furniture

May 27, 2023
Rated 5 out of 5 stars

Excellent Customer Experience

To begin with, my mother is mobility impaired and the store is HUGE in size and what was very impressive is there is a wheelchair available for use to help those that can't navigate the size of the store easily - very thoughtful! The in store staff are extremely patient and customer service oriented. The store is very clean and pleasant. The customer service is excellent. The delivery team is excellent. The pricing and product are very competitive with lower cost dealers that can't match the full customer experience and product backing. The quality and customer experience can't be beat. Thank you!

March 3, 2023
Rated 5 out of 5 stars
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Reply from Raymour & Flanigan - Nanuet

Thank you Colette for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 3 out of 5 stars

Sales person was excellent but Alistair…

Sales person was excellent but Alistair furniture I bought is terrible. Leather couch has depressions that won’t come out in cushions and back after only 1 month. I bought the warranty. Can you do anything to fix this?

February 18, 2023
Unprompted review
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Reply from Raymour & Flanigan - Nanuet

Hi Edward.
We sincerely apologize for the issue you are having with your furniture. We'd be happy to see how we can help. Please email us at rfcare@raymourflanigan.com with your order details. Thank you. -Jeff V.

Rated 5 out of 5 stars

Every single time we've interacted with…

Every single time we've interacted with Catera from Customer Service, whether over the phone or in person, we have been extremely satisfied! She's friendly, knowledgeable and made us feel like we were VIPs at R&F.

February 13, 2023
Unprompted review
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Thank you Terry Deleon for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars
Raymour & Flanigan - Nanuet logo

Reply from Raymour & Flanigan - Nanuet

Thank you for your review Sue We are happy to hear that your sales person was knowledgeable and polite!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Welcoming to the store and all the help…

Welcoming to the store and all the help needed to complete our purchase and explained all the questions with kind ness, patience and knowledge. The sale representative Jomon Vettathu was very pleasant and positive .

December 30, 2022
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Reply from Raymour & Flanigan - Nanuet

Thank you Mariamma Daniel for your review. It's great to hear that your sales person was a pleasure to work with! Enjoy your new furniture. -Jeff V.

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