Raymour & Flanigan - Newington Reviews 

165
TrustScore 4 out of 5

3.8

3375 Berlin Turnpike, 6111 Newington, CT, US


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See what reviewers are saying

Rated 5 out of 5 stars

My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... See more

Company replied

Rated 1 out of 5 stars

My Mother in Law Ivette Rodriguez order a bedroom set a few weeks back from this Raymour and was promise free delivery credit due to her bedroom set having to keep moving her delivery days last min an... See more

Rated 5 out of 5 stars

I came into the store yesterday looking for a new mattress. My sales Associate, Jide Morris is very knowledgable with the products Raymour & Flanigan have to offer. I was impressed. He used this knowl... See more

Rated 5 out of 5 stars

We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first on... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 3375 Berlin Turnpike, 6111, Newington, CT, United States

  • 8606659732

3.8

Great

TrustScore 4 out of 5

165 reviews

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Replied to 0% of negative reviews

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3.8

All reviews

(165)

4,319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice Visit

The associate, Constantine, was knowledgeable, friendly, helpful, and efficient. He helped us find the best ottoman for our home.

November 4, 2023
Raymour & Flanigan - Newington logo

Reply from Raymour & Flanigan - Newington

Thank you so much for your review, William! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Mikhail was exceptional

Mikhail was exceptional! He was incredibly helpful, knowledgeable and personable. 10 out of 10 would come back as a repeat customer just for him!

October 15, 2023
Raymour & Flanigan - Newington logo

Reply from Raymour & Flanigan - Newington

Thank you so much for your review, Janel! It's great to hear that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Sales Associate Help

The Sales Associate I had was Fabienne Fieffe, my husband and I went there during the week looking for living room furniture, she answered all the questions we had, if she did not know the answer she went to find out the answer. We went home to measure & I Dawn Grady went back to the store Saturday early evening because she was working. Fabienne answered more questions for me and sold two recliner couches to me. I would give her a grade “A” rating. I will recommend her to family & friends.

September 24, 2023
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Reply from Raymour & Flanigan - Newington

Thank you so much for your review, Dawn! We're so happy to hear you had a great experience and that your sales person did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Experience was wonderful

Experience was wonderful. Had a very nice salesman named Jide who helped us find just the right mattress. He took his time, made suggestions, and was very patient as we tried several different mattresses. It was a very pleat shopping trip!

September 4, 2023
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Reply from Raymour & Flanigan - Newington

Thank you for your review, Peter. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

The website is pretty good

The website is pretty good. However, I did not like the fact that the local store was not able to be ANY help with my questions about the expensive chair that I purchased. I am a long time and frequent customer and would like better service.

August 26, 2023
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Reply from Raymour & Flanigan - Newington

Hello Ceci! Thank you for your feedback. We are sorry to hear about the negative experience you had with us! If you would like to discuss your concerns further, please email a brief summary of your experience, as well as the name and phone number associated with your account, to rfcare@raymourflanigan.com. Thank you!

Rated 5 out of 5 stars

Eddie Davila, ( true professionalism)

Eddie Davila, did an excellent job. Very patient, professional, loyal to his customers. And I like to thank the whole team they were very concerned when things weren't working well for me. Thank you all so much.

August 20, 2023
Raymour & Flanigan - Newington logo

Reply from Raymour & Flanigan - Newington

Thank you for your review, Ralph. It's great to hear that your sales person, Eddie, was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Jide Morris

The sales person, I believe his name was Jide. He greeted us once in the store and asked how he may help us. He was very informative, knowledgeable about the product we were interested in. He has a pleasant demeanor. He walked us through the purchasing process explaining it fully. We were able to make a decision based on the information we received and felt confident with our choice. We would definitely recommend the Newington CT store and Jide to friends and family.

August 1, 2023
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Reply from Raymour & Flanigan - Newington

Thank you June for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!

Rated 5 out of 5 stars

Our salesman was helpful and…

Our salesman was helpful and knowledgeable, he made the buying process much easier than the furniture purchase experiences I have had in the past. He did not seem like the typical slimy salesperson. We are looking forward to our new bed!

July 9, 2023
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Reply from Raymour & Flanigan - Newington

Thank you Russell for your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture.

Rated 5 out of 5 stars

Relaxed customer service

Relaxed customer service. Agent allowed me to do my thing while still checking in every 10-15 mins

May 31, 2023
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Reply from Raymour & Flanigan - Newington

Thank you for taking the time to leave a review, Haley! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture.

Rated 5 out of 5 stars

Sales staff and designer listened to my…

Sales staff and designer listened to my thoughts and put the perfect plan together for us.

April 19, 2023
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Reply from Raymour & Flanigan - Newington

Thank you for taking the time to share your positive experience with our sales staff and designer. We are glad that we were able to put together the perfect plan for you based on your thoughts. -Jeff V.

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