Raymour & Flanigan - Newington Reviews 

Purchased a sofa, recliner and accent chair. Once we received delivery, we realized the sofa was too big for the room. Called and tried to return sofa and wanted to exchange for another sofa. Was told no returns can be accepted after delivery (even though website says returns are subject to a 15% restock fee which I was willing to pay).

Worked with Joseph and he was very knowledgeable and helpful.

David Silberman was very friendly and helpful. He explained how the couch is a sectional and the pieces I would need. Thank you.

I got a sectional delivered but they left the pieces unconnected. I called and asked if that’s included in the delivery and they said it should be and they’ll send someone out later to assemble it. They came back a few days later and put the pieces together but the pieces are not flush. The sectional and delivery was not cheap. Can anything get done right?

Ordered & paid online; delivery and removal went smoothly; polite & efficient movers.

Mikhail Kachko was great. Didn’t feel pressured at all and he explained options and payments. Would definitely buy from him again.

Amazing sales staff listened to my needs and kept me well within budget. Quality is top notch too, which is why I've been buying from here for the past 6 years.

Jide was very professional and very helpful. He knew exactly what we were looking for. Most of all we never felt pressured. We told him we wanted to think about the purchase so he gave us all the information along with his business card and told us to call him when we decided. I phoned him that same afternoon and completed the purchase.

The inventory is extensive...the sales personnel are polite, informative and not "aggressive".

on time response and communication

Great service by Konstantin who immediate understood our needs. Excellent delivery.
We are very pleased with the bed after one night!

Christopher Wren was direct, honest and helpful throughout the process.

You walk in the door and they start following you and lurking in the back its creepy . I wanted 3 rooms of furniture but bought a server and left.

The associate was very helpful providing info I needed when ready yo order online.

We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first one he showed us. Very happy w/our purchase & would recommend Chris to anyone looking to purchase furniture in the Newington area.

Pricing was misleading and didn’t learn of final price until after checkout. Don’t like that you lose sale price because you finance with approved R & F finance. Not sure if I even got the $25 credit sent to me by email from R&F. Price changed for original shown once I hit final checkout button.

I hate when the salesman follows me around when Iam trying to figure out what sparks my interest but Makhail understood and gave me the time that was needed. When I did ask for his help he was well informed and quick to answer my questions. He was very patient being that I had a hard time making up my mind and it was much appreciated. I was very pleased with the all around experience. Thank you Makhail.

Joseph was good. We approached Fabienne as she helped us in the past but she dismissed us. Felt bad.

The Gentleman was very accommodating and was a pleasure speaking to him.

We paid over $1000 dollars for a recliner just 3 years ago and the Is fabric is already Is wearing through. I called the store and got a rude person who couldn't or wouldn't help me. We also paid $250 dollars fot the Premium protection plan. Lot of good that does.. So 3 years and over 1300 dollars and we need a new recliner... Never going back to Raymore and flanigan..