Being able to go into the store & see the many options was excellent. We looked at multiple bed brands & the customer service was top notch. Ultimately we selected a 3EM Beautyrest Queen with an Adjus... See more
Company replied
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Salesman was pleasant & helpful but allowed us to shop at our leisure without any pressure to buy something. We did purchase a living room set that was delivered today. The delivery crew was fast an... See more
Company replied
Very kind, helpful salesman. Didn’t waste my time - listened to me, and took me directly to the three chairs that matched the specifications I was working under and did not pressure me in the least to... See more
We were greeted 20 minutes later, with a nameless individual. Waved arm to go to the back of the store for more dining room sets. Left store and. Against my better judgement ordered on line from hom... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
8535 Niagara Falls Boulevard, 14304, Niagara Falls, NY, United States
- 7162977395
4.8
Excellent
54 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great salesman in Jim and service desk
March 30, 2023
Doug was hands down the best customer…
Doug was hands down the best customer service rep!
He gave me time to look and shop, but he was available for any questions. He was patient and kind when I decided to add to my order. Awesome!
March 5, 2023
The manager was very nice and answered…
The manager was very nice and answered all of our questions and helped us choose the best mattress for us.
February 2, 2023
Reply from Raymour & Flanigan - Niagara Falls Outlet
Thank you Todd Shears for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new mattress! -Jeff V.
Found product was in annd out odf there…
Found product was in annd out odf there in 20 min!
January 5, 2023
Reply from Raymour & Flanigan - Niagara Falls Outlet
Thank you Joannefor your 5 star rating! We're happy to hear our team was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Great overall experience.
Great service. Prompt delivery. Excellent quality in the bed frame purchased.
July 21, 2022
Reply from Raymour & Flanigan - Niagara Falls Outlet
Thank you Martin Miller for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
The manager was so Very helpful and…
The manager was so Very helpful and friendly. I appreciate all the work she handled. I am a very happy camper and the delivery guys were great too. Highly recommend working with the Niagara Falls store manger. She is good people!!
July 16, 2022
Reply from Raymour & Flanigan - Niagara Falls Outlet
Thank you Leslie Sweeney for your review. We are happy to hear that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Bia is an exceptional addition to your…
Bia is an exceptional addition to your crew, she was very patient, knowledgeable and very personable.
She made the process a very stressfree and enjoyable experience.
November 1, 2021
Reply from Raymour & Flanigan - Niagara Falls Outlet
Thank you for taking the time to leave a review, Debbie! We really appreciate you taking the time out to share your experience with us. -Taylor W
I am a return customer at Raymour &…
I am a return customer at Raymour & Flanigan. The customer service is friendly, helpful & not pushy. Delivery is an option. Quality & selection is perfect.
March 21, 2021
Very professional and friendly staff
Very professional and friendly staff. From the sale associate, the cashier and delivery. Will definitely keep shopping with you guys.
Thank you
😀
December 28, 2020
Reply from Raymour & Flanigan - Niagara Falls Outlet
Hello Cheryl! It's great to hear you enjoyed shopping for furniture with us. We look forward to seeing you again in the near future! -MR
Associate Pam Robinson was very helpful…
Associate Pam Robinson was very helpful and knowledgeable. Delivery was as promised
September 9, 2019
Unprompted review
Reply from Raymour & Flanigan - Niagara Falls Outlet
Hi Charles! We want to thank you for telling us about your experience. We hope to see you again soon! -MR
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