My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more
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Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more
Company replied
Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more
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Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
70 Universal Drive, 6473, North Haven, CT, United States
- 2034980738
4.6
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 3% of negative reviews
Typically replies within 1 week
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Love this store and Omar is an awesome…
Love this store and Omar is an awesome salesman. Very professional
July 3, 2026
No pressure!
Sales woman was great. No pressure to buy. Made sure I was comfortable with what I bought and that I was comfortable on the furniture.
April 11, 2026
The control buttons on the right side…
The control buttons on the right side of the furniture stopped working after two hours in the home
Delivery went fine but the product is faulty
April 10, 2026
one of the best sales person we have…
one of the best sales person we have had since we had her 10 or 11 years ago. she treated us like family
January 11, 2026
RECLINER SHOPPING
Went today to do a transaction for a new recliner to match my couch, and I was met with Lou the manager , I had an appointment at 4 o’clock. I got there at 3:35 pm, minutes later he was sitting next to me talking to me , and we started talking about the chair I was interested in ; looked at about seven or nine different chairs , narrowed it down to 5 to 3 to 2 and finally made my decision for The Lamont, an absolutely beautiful chair that will go beautiful with my Lawrence couch. Thank you very much. The staff at North Haven, Connecticut Raymour And Flanigan especially a big hug and kisses to Philip Costanzo thank you again Lou the manager you are all terrific, handsome men that I hope I will continue doing business with you for years to come. Cannot wait to get my new chair recliner.
September 6, 2025
Unprompted review
great sales person
Ivette met us at the door and showed us where to find recliners. She did not push a sale on us and let us have time to decide on a recliner. The sale was written up in realistic time and she stayed with us the whole time. Would reccommend the store to anyone looking for furniture. I rate Ivette a "10"
September 2, 2025
John Kearney was excellent
John Kearney was excellent. Gave us good advice and room to explore options. Not pushy.
Appreciated the breath of sofa selections, the Labor Day sale, and scheduled prompt delivery, too. TY JS
August 30, 2025
Reply from Raymour & Flanigan - North Haven
Hello Jeffrey,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that John provided you with excellent service and helpful advice. It's great to know you appreciated the wide selection of sofas and took advantage of our sale. We always strive to ensure our customers have a pleasant and pressure-free shopping experience, and we're glad that was reflected in your visit.
We're also pleased to hear that the delivery was scheduled promptly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Haven
Dear Dr. Michelle Baker,
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you found our team helpful and courteous. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything more we can do to make your next visit even better, please don't hesitate to let us know.
Best regards,
The Raymour & Flanigan Team
We were in and out fast as we knew what…
We were in and out fast as we knew what we wanted and just had to pick a color, but good customer service.
August 25, 2025
Reply from Raymour & Flanigan - North Haven
Dear MG,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found what you wanted quickly and enjoyed our customer service. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Vinny was great!!
Vinny in the North Haven Ct store was extremely helpful, very nice, and very professional. I was very pleased with my experience with Vinny, and I was able to purchase something lovely!!!
August 11, 2025
Reply from Raymour & Flanigan - North Haven
Dear Jan Graves,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Vinny at our provided you with such helpful, nice, and professional service. It's fantastic to know that you were able to find something lovely for your home. Your feedback is greatly appreciated and will be shared with Vinny and the team. We look forward to welcoming you back to Raymour & Flanigan in the future!
Warm regards,
The Raymour & Flanigan Team
The salesperson
The salesperson, Jennifer, greeted me in an extremely friendly manner and asked if she could help me find what I wanted. She was knowledgeable about the products and assisted me in getting just what I wanted.
July 22, 2025
Reply from Raymour & Flanigan - North Haven
Dear Leslie,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Jennifer provided you with such friendly and knowledgeable assistance during your visit. It's great to know that she was able to help you find exactly what you were looking for.
Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to welcoming you back to Raymour & Flanigan in the future.
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Haven
Hello John,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that Ivette was able to assist you and make your experience a positive one. Providing excellent service is something we strive for, and it's wonderful to know that Ivette met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan!
Best,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Haven
Hello,
Thank you for sharing your feedback with us! We're happy to hear that you had a great experience with Jose. Providing good service is very important to us, and it's nice to know that Jose made a positive impact during your visit.
If you need any more help or have more feedback, please feel free to contact us. We look forward to seeing you again at Raymour & Flanigan soon!
Best,
The Raymour & Flanigan Team
John Kearney listened to us
John Kearney listened to us; he made the experience thoughtful and ejoyable.
June 2, 2025
Reply from Raymour & Flanigan - North Haven
Dear Maureen,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that John made your experience both thoughtful and enjoyable. Our team strives to provide exceptional service, and it’s always rewarding to know when we’ve succeeded. Your kind words and perfect rating mean a lot to us and motivate us to continue delivering the best for our customers.
We look forward to welcoming you back to Raymour & Flanigan in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
The Raymour & Flanigan Team
Friendly Salespeople
We were eyeing a sofa online and we visited a store and were able to see the sofa in person. Friendly sales people.
May 20, 2025
Reply from Raymour & Flanigan - North Haven
Hello Kathy,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were able to visit our store and see the sofa you were interested in. It's wonderful to know that our friendly sales team made a positive impression during your visit. We strive to provide the best service and are delighted that you had a 5-star experience. If you have any further questions or need assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Phillip was great to work with
Phillip was wonderful, friendly and knew your furniture product. Would certainly purchase additional furniture from your store, if needed, and work with Phillip again.
May 18, 2025
Reply from Raymour & Flanigan - North Haven
Hello S.W.,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Phillip provided you with wonderful and friendly service, and that his knowledge of our furniture products made your visit enjoyable. It's great to know that you would consider purchasing additional furniture from us in the future. We look forward to welcoming you back to our store and assisting you with any of your home furniture needs.
Best regards,
The Raymour & Flanigan Team
FAILURE to REMOVE OLD MATTRESS!
FAILURE to REMOVE OLD MATTRESS!
your delivery people left my old mattress in my driveway. I paid for removeal. Get it out of my driveway NOW!!! before the city of new haven trys to fine me for junk removal.
May 14, 2025
Reply from Raymour & Flanigan - North Haven
Hello George,
Thank you so much for reaching out and sharing your concerns with us. I truly apologize for the inconvenience you've experienced due to the oversight in removing your old mattress. I understand how frustrating this situation must be, and I want you to know that we genuinely care about your experience.
We are actively arranging for a team to come and remove the mattress from your driveway as quickly as possible. Our customer service team will be in touch with you shortly to confirm the details and ensure that we resolve this matter to your satisfaction.
Thank you for your patience and understanding during this time. If you have any further concerns or need assistance, please don’t hesitate to reach out. We're here for you.
Warm regards,
Raymour & Flanigan Customer Service Team
Your Sales man
Your Sales man was very patient he explained all our options and showed us many pieces to choose and the pros and cons of the different products. We felt that he took our questions well and carefully made sure he understood what we were looking for.
April 28, 2025
Reply from Raymour & Flanigan - North Haven
Hello John,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman was able to assist you with patience and thoroughness. It's wonderful to know that he provided you with a comprehensive understanding of your options and helped you find exactly what you were looking for. We strive to ensure our customers feel valued and understood, and your feedback reassures us that we are on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
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