My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more
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Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more
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Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more
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Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
70 Universal Drive, 6473, North Haven, CT, United States
- 2034980738
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Positive shopping experience
Lovely sales staff, very attentive and knowledgeable about inventory.
April 28, 2025
Reply from Raymour & Flanigan - North Haven
Hello Donna,
Thank you for your wonderful feedback! We're delighted to hear you had a positive experience with our attentive and knowledgeable sales staff. Excellent customer service is our priority, and it's rewarding to know we've met your expectations.
We appreciate your 5-star rating and look forward to welcoming you back to Raymour. If you need anything else, please reach out.
Best,
Raymour & Flanigan Team
I paid $550 for a chair that I was told…
I paid $550 for a chair that I was told I could pick up Wednesday and that I would get notification. Got no notification. Called the pick up # - no answer. Called store I purchased it at. Told they had pick up down for tomorrow but they doubted it would be there. Switched me over to someone to talk about it. No one ever answered. Horrible no existent customer service.
April 13, 2025
Reply from Raymour & Flanigan - North Haven
Hello Ali,
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience and frustration you encountered with the pickup process and our customer service. This is not the level of service we strive to provide, and I understand how disappointing this must have been for you.
Please know that your feedback is important to us, and we are committed to addressing these issues to improve our service. I would like to assist you further and ensure that your chair is ready for pickup as soon as possible. Could you please provide your order details and email rfcare@raymourflanigan.com so that we can resolve this matter promptly?
Thank you for your patience and understanding.
Best regards,
The Raymour & Flanigan Team
Great Experience
They were very helpful and extremely patient while we shopped for a new bed.
April 7, 2025
Reply from Raymour & Flanigan - North Haven
Hello Don,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team was helpful and patient during your search for a new bed. Providing excellent customer service is our top priority, and it's wonderful to know we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Haven
Hello Wendy,
Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a great experience at Raymour & Flanigan. It's fantastic to know that John was able to provide you with informative and friendly service. We strive to ensure all our customers feel valued and supported, and your kind words affirm that we're on the right track.
If you have any further questions or need assistance in the future, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Jennifer was very helpful and…
Jennifer was very helpful and knowledgeable. She answered all my questions. She also went further to helping solve a problem i had.
March 5, 2025
Reply from Raymour & Flanigan - North Haven
Hello Jeannette,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience with Jennifer. It's great to know that she was able to assist you effectively and go the extra mile in solving your problem. We strive to provide excellent service to all our customers, and your kind words are truly appreciated.
If you have any more questions or need further assistance, please don't hesitate to reach out!
Best regards,
The Raymour & Flanigan Team
Rodney is an excellent salesperson
Rodney is an excellent salesperson. Very helpful.
February 21, 2025
Reply from Raymour & Flanigan - North Haven
Hello Lori,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rodney provided you with excellent service and was very helpful during your visit. We strive to offer the best customer service, and it's wonderful to know that Rodney made a positive impact.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.
Best regards,
The Raymour & Flanigan Team
Sales person was great
February 9, 2025
Reply from Raymour & Flanigan - North Haven
Hello Joseph,
Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience with our salesperson. Providing excellent customer service is a top priority for us at Raymour & Flanigan, and it's wonderful to know that we met your expectations.
Best regards,
Ashley F.
The Raymour & Flanigan Team
888-729-6687
Selection was good let you roam around…
Selection was good let you roam around with out hounding you
January 16, 2025
Reply from Raymour & Flanigan - North Haven
Dear Joanne Howland,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you enjoyed our selection and appreciated the freedom to explore our showroom without feeling pressured. At Raymour & Flanigan Furniture and Mattress Store, we strive to create a comfortable and welcoming shopping experience for all our customers.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We hope to see you again soon at our North Haven location.
Warm regards,
The Raymour & Flanigan Team
Great experience shopping and finding…
Great experience shopping and finding what we needed. Sales people very helpful.
January 12, 2025
it was wonderful to speak to a real…
it was wonderful to speak to a real person and meet with them in the showroom. its very difficult to buy a large item online without speaking to someone about comfort and material. I can not talk to an ibot for this. also, John M was extremely helpful and efficient.
January 6, 2025
The salesmen was courteous
The salesmen was courteous, polite and professional. He knows the products and make great suggestions to help us decide on what to order.
January 5, 2025
sales rep and purchase agents were very…
sales rep and purchase agents were very courteous
December 28, 2024
Welcomed promptly
Welcomed promptly, shown recliners area. I immediately spotted an appropriate size lift recliner.
The salesman demonstrated the remote and finalized the sale.
I had previewed your selections online and you seemed to offer a better selection than LazyBoy in Clinton.
Could not have been easier. Delivery men were also exceptional.
December 1, 2024
Reply from Raymour & Flanigan - North Haven
Dear William,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the perfect lift recliner and that our team was able to assist you promptly and efficiently. It's great to know that our online selection and in-store service met your expectations. We're also pleased to hear that the delivery process went smoothly. Your kind words mean a lot to us, and we hope you enjoy your new recliner for many years to come.
Best regards,
The Raymour & Flanigan Team
Salesperson was very knowledgeable and…
Salesperson was very knowledgeable and quick processing my order
November 30, 2024
Reply from Raymour & Flanigan - North Haven
Hi Nadia,
Thank you so much for your wonderful review! We're thrilled to hear that our salesperson was able to assist you efficiently and knowledgeably. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I shop In the North Haven
I shop In the North Haven, CT location and Ivette has been my personal "go to" each time I shop there.
November 30, 2024
Reply from Raymour & Flanigan - North Haven
Hi Debbie,
Thank you so much for your wonderful review! We're thrilled to hear that Ivette has been able to assist you each time you visit our North Haven location. We truly appreciate your loyalty and look forward to serving you again soon.
Best regards,
The Raymour & Flanigan Team
I went to the Outlet in Milford and Jay…Don't go to the North Haven Store
I went to the Outlet in Milford and Jay was awesome very helpful, he gave me time to look around. I bought 2 chairs instead of the one I was looking for. Verses going to the North Haven store where the salesman was arrogant and never told me his name, jumped out and was on me every step. Told him what I found on line, left me sitting while he checked a computer somewhere. I was getting up about to leave and said to me I just checked my computer and I left it up so you go and check it because I can not find anything like you said. I said "NO thank you" and walked out the door. Went to the outlet and found more that what I was looking for and bought it with Jay Willams. Thank you Jay
November 14, 2024
Reply from Raymour & Flanigan - North Haven
Hi Sue,
Thank you so much for sharing your experience with us! We're thrilled to hear that Jay at our Milford Outlet provided you with the excellent service you deserve and helped you find not just one, but two chairs that you love. It's wonderful to know that you felt comfortable and well-assisted during your visit.
We apologize for the less-than-satisfactory experience you had at our North Haven store. Your feedback is invaluable, and we will certainly address this with our team to ensure we provide a consistently positive experience across all our locations.
Thank you again for your kind words and for choosing Raymour & Flanigan. We hope to see you again soon!
Best regards,
The Raymour & Flanigan Team
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