My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more
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Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more
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Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more
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Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
70 Universal Drive, 6473, North Haven, CT, United States
- 2034980738
4.6
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Nice meet & pleasant atmosphere
November 8, 2024
Reply from Raymour & Flanigan - North Haven
Hi Sharon,
Thank you so much for your kind words and for giving us a 5-star rating! We're delighted to hear that you enjoyed the atmosphere and had a pleasant experience. We look forward to welcoming you back to our store in the future.
Best regards,
The Raymour & Flanigan Team
Jennifer Matthews
Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was there when we returned to purchase. She helped us with a way to remove the piece we were replacing and set up delivery that met our availability. Very impressed!
October 27, 2024
Reply from Raymour & Flanigan - North Haven
Thank you so much for your review, Joseph! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Happy Customer
I had visited the North Haven store and had a very pleasant sales person, Vincent Como help me. I was looking for a small scale sofa or loveseat to fit into my apartment. He suggested a power recliner love seat and the size is perfect! He didn’t pressure me and told me to think it over and let him know. I did and it is being deliver this week! Very happy with my decision to visit Raymour & Flanigan
October 19, 2024
Vin was very helpful and nice to do…
Vin was very helpful and nice to do business with
October 26, 2024
Reply from Raymour & Flanigan - North Haven
Dear Mary Ann and Claire,
Thank you for taking the time to share your positive experience with us! We're delighted to hear that Vin was helpful and pleasant to work with. Your feedback is greatly appreciated, and we hope to assist you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Knowledgeable patience friendly…
Knowledgeable patience friendly pleasant will always do business there never any problem and the quality is great
October 25, 2024
Reply from Raymour & Flanigan - North Haven
Dear Vernon,
Thank you so much for your wonderful review! We're thrilled to hear that you found our team to be knowledgeable, patient, friendly, and pleasant. It's fantastic to know that you've had consistently positive experiences with us and that you appreciate the quality of our products. We look forward to continuing to serve you in the future.
Best regards,
The Raymour & Flanigan Team
Great salesman
Great salesman. Found what I wanted in five minutes. In and out…thank you
October 13, 2024
Reply from Raymour & Flanigan - North Haven
Hi Donna,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our salesman and that you found exactly what you were looking for so quickly. We appreciate your kind words and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - North Haven
Dear Sarah,
Thank you so much for your wonderful review! We're thrilled to hear that you had an easy process and quick delivery experience with us. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The sales person was very helpful and patiend
The salesperson was very helpful and offered several options to purchase the mattress for my son.
September 8, 2024
Reply from Raymour & Flanigan - North Haven
Dear Karen,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to assist you effectively and provide several options for your son's mattress. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Salesman
Salesman! i had beento anither R&F aweek prior & walked out. The saleslady was not interested at all in what we wanted -kept reading her phone & texting- then walked away!! Vinny was helpful and very considerate!
September 13, 2024
Reply from Raymour & Flanigan - North Haven
Dear Lois,
Thank you for taking the time to share your experience with us. We're thrilled to hear that Vinny was able to provide you with the attentive and considerate service you deserved. It's disappointing to learn about your previous visit, and we appreciate your feedback as it helps us improve. We're glad Vinny could turn your experience around, and we hope to see you again soon!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Stood Up in Bedroom Furniture
The people who greeted me where lovely (which is why I didn't give only 1 star). But, the person who was supposed to help me, told me where to go to find the bedroom set I was interested in seeing; he said he would meet me there in a minute. He never showed up. I left and ordered the furniture online.
September 4, 2024
Reply from Raymour & Flanigan - North Haven
Dear Judith,
Thank you for taking the time to share your experience with us. While I'm pleased to hear that you were warmly greeted by our team, I'm truly sorry to learn about the lack of follow-through from the associate who was supposed to assist you. This is certainly not the level of service we strive to provide.
Your feedback is invaluable, and we will address this internally to ensure it doesn't happen again. We appreciate your patience and understanding, and we're glad you were able to find what you needed online. If there's anything further we can do to assist you, please don't hesitate to reach out.
Best regards,
Raymour & Flanigan Customer Care Team
John made the process of shopping and…
John made the process of shopping and selecting our pieces simple and enjoyable!
September 3, 2024
Reply from Raymour & Flanigan - North Haven
Hi Jessica,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that John made your shopping process simple and enjoyable. We hope you love your new pieces and look forward to assisting you again in the future.
Best regards,
The Raymour & Flanigan Team
John Kearney was Wonderful
John Kearney was Wonderful ! Professional, Knowledgeable, and Patient. Thank You for a Enjoyable Experience . Would Highly Recommend !!
August 22, 2024
Reply from Raymour & Flanigan - North Haven
Dear Jean,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that John Kearney provided you with professional, knowledgeable, and patient service. It's wonderful to know that you had an enjoyable experience at our store. Your high recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Good Shopping Experience
John was very personable and gave us assistance without being pushy. He worked with us to make sure we got just what we needed in a sectional sofa without modules that we didn’t need and wouldn’t fit our space. He also helped us maximize our savings. Would definitely buy from him again.
August 22, 2024
Reply from Raymour & Flanigan - North Haven
Dear D Chapman,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that John provided you with excellent service and helped you find the perfect sectional sofa for your space. It's wonderful to know that his approach was both personable and helpful, ensuring you got exactly what you needed while also maximizing your savings. We look forward to welcoming you back to our store in the future. Enjoy your new sofa!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Buying a recliner
Buying a recliner. It was the best experience I’ve ever had in a furniture store. Anthony listened to me took us directly to what i described.it was the quality and design I asked for. We will be back the next time I furniture shop.
August 19, 2024
Reply from Raymour & Flanigan - North Haven
Dear Catherine,
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Anthony was able to assist you in finding the perfect recliner that met your needs in both quality and design. Your kind words and high rating mean a lot to us. We look forward to welcoming you back the next time you shop for furniture!
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - North Haven
Hi Lou,
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our team and that you felt no pressure during your visit. Your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
Yvette
Yvette, at the North Haven-CT, Raymour and Flanigan is amazing. This is our third time coming back to her and she never disappoints us. Professional, helpful, knowledgeable and most importantly, patient with us. I would recommend anyone to go buy furniture from her.
July 23, 2024
Reply from Raymour & Flanigan - North Haven
Hi Rachael,
Thank you so much for your wonderful review! We're thrilled to hear that Yvette has consistently provided you with exceptional service. It's great to know that her professionalism, helpfulness, and patience have made your shopping experiences enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Superior Every Time
We came into the store and was asked if we would like to look around or if we needed help. I wanted to look first until I knew what I was going to get then got help from Vinny, he helped me look at and lay out a floor plan with each couch I liked, He listened to what my concerns where and together we got exactly what I wanted in the color BLUE I was so hoping for! I enjoyed shopping today at the North Haven location, I have purchased from R&F several times and I keep coming back, you get quality prices for quality products unlike other stores that are overpriced and sell junk! My furniture will be delivered in less than a WEEK! I am so excited they will set it up and I can decide if it all looks great on the spot any issues you refuse or return no questions. Awesome Service! I am glad I chose to go with R&F again! They never disappoint! Can wait to see how beautiful it will all look once installed! Thank you again Vinny!! Such a great guy!
July 21, 2024
Reply from Raymour & Flanigan - North Haven
Hi Regina,
Thank you so much for your glowing review! We're thrilled to hear about your positive experience at our North Haven location. It's wonderful to know that Vinny was able to assist you in finding the perfect couch and help you with your floor plan. We take pride in offering quality products and exceptional service, and it's always rewarding to hear from returning customers like you. We're excited for your furniture delivery and can't wait for you to see how beautiful it will look in your home. Thank you for your continued trust in Raymour & Flanigan, and we look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
I appreciate Raymour and Flanigan's…
I appreciate Raymour and Flanigan's customer service as well as the quality of their furniture. Very helpful salesman. He was able to coordinate a large delivery to an out-of-state address and also arranged for two additional pieces to be sent to my local address.
June 13, 2024
Reply from Raymour & Flanigan - North Haven
Hello Elizabeth ODonnell! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
This is 3rd time buying furinute.
June 7, 2024
Reply from Raymour & Flanigan - North Haven
Thank you, Joann, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a loyal customer with Raymour & Flanigan!
Go see Vinny, you won't be sorry
Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept in contact with us the entire time to keep us in the loop of delivery. He knew we were buying a house and called us to check on the process so that there was no delay in getting our new furniture as quick as possible.
June 4, 2024
Reply from Raymour & Flanigan - North Haven
Thank you so much, Kristin, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
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