Raymour & Flanigan - North Haven Reviews 

172
TrustScore 4.5 out of 5

4.6

70 Universal Drive, 6473 North Haven, CT, US


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Rated 5 out of 5 stars

My sales rep gave me the whit glove treatment. From A-Z Philip made it easy to buy furniture. He was responsive , knowledgeable, courteous, acted with a sense of urgency, was available and I can't say... See more

Company replied

Rated 4 out of 5 stars

Walking out the store was beautiful took several moments for someone to come up and help us. And the person did he guided us in the right direction and showed plus several items to choose from and mat... See more

Company replied

Rated 5 out of 5 stars

Sales representative, Jennifer, was extremely helpful. She listened to our needs and responded with demonstrations that solved our demands. She let us take time to think about the options and was ther... See more

Company replied

Rated 5 out of 5 stars

Vinny at the North Haven store was the absolute best to work with. No pressure, helped us with some recommendations and never felt like we were being bullied into buying anything. Easy going and kept... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 70 Universal Drive, 6473, North Haven, CT, United States

  • 2034980738

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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Replied to 0% of negative reviews

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4.6

All reviews

(172)

4,259 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Informative and helpful.

October 12, 2023
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Reply from Raymour & Flanigan - North Haven

Hello Harrison, Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - North Haven logo

Reply from Raymour & Flanigan - North Haven

Hello william! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!

Rated 5 out of 5 stars

Our sales rep was very informative and…

Our sales rep was very informative and helpful

October 1, 2023
Raymour & Flanigan - North Haven logo

Reply from Raymour & Flanigan - North Haven

Hello Amanda Contento! Thank you for your kind words, we are pleased to know that our sales associate was so knowledgeable and helpful! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars

I found what I was Looking for

I found what I was Looking for in a easy manner on Line Always had a good experience at Raymour and Flangan. Also there furniture is great.

September 18, 2023
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Reply from Raymour & Flanigan - North Haven

Hello Willie J Highsmith! Thank you for your feedback. Thank you for leaving such a great rating! We're glad you had such a good experience with us. Thank you!

Rated 5 out of 5 stars

Shopping at R&F

Sales representative greeted me when I entered the store, very helpful and went above and beyond in helping me with my first purchase at Raymour (remotely). She was also very knowledgeable and has great eye for style.

August 22, 2023
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Reply from Raymour & Flanigan - North Haven

Hello Francois! Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!

Rated 5 out of 5 stars
Raymour & Flanigan - North Haven logo

Reply from Raymour & Flanigan - North Haven

Thank you so much, Jamie, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Was very helpful and polite would shop…

Was very helpful and polite would shop here again ..

July 23, 2023
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Reply from Raymour & Flanigan - North Haven

Thank you so much, Sue, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Knowledgeable about inventory to meet our needs.
Good quality furniture with fair sales prices.

July 11, 2023
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Reply from Raymour & Flanigan - North Haven

Thank you for your review, Sheri! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.

Rated 5 out of 5 stars

Satisfied Customer …

I had been putting off purchasing a new mattress because I thought it would be an overwhelming task to narrow down my choice. Fortunately for me Jennifer Matthews, at the North Haven store, was an excellent sleep consultant. She patiently answered all my questions and let me take my time to come to a final decision. I couldn’t believe that less than a day later my new mattress was delivered and set up in my bedroom!
The young men who made the delivery were also very professional and courteous. If you’re thinking of purchasing a mattress at this location be sure to ask for Jennifer.

July 3, 2023
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review! It's great to hear that your sales person, Jennifer, did an exceptional job!! We hope to see you again soon. Thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

Philip Great Salesperson

Philip was such a big help! Knowledgeable and patient! Worked with him for three hours. He gave us our space to look around and was always close buy for questions and checked in on us!!

June 1, 2023
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Reply from Raymour & Flanigan - North Haven

Thank you so much for your review, Sharon! It's great to hear that your sales person, Phillip, did an exceptional job!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 3 out of 5 stars

John helped us & he was very…

John helped us & he was very knowledgeable & professional but you inventory was just too beige for my liking.

April 30, 2023
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Reply from Raymour & Flanigan - North Haven

Hi Judith. We're sorry to hear you weren't satisfied with the selection in our showroom. We'll be sure to pass along your message to our leadership team. If you'd like to speak with us further about this, feel free to email rfcare@raymourflanigan.com with your details, including name and phone #. Thank you!

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