I had a great experience when I visited the store on 12-3-22. On that date I was told the furniture would be available 12-5-22 but when I went to return to the store on 12-8-22; I was told the furnitu... See more
Company replied
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See what reviewers are saying
I was dreading shopping for a new chair. I selected your store based on your good reputation and was not disappointed. Dan Mulhern made it a pleasant and successful experience. He took the time to und... See more
Company replied
We were greeted by our salesperson, Chris, who was extremely courteous. He asked us what we were interested in and then proceeded to show us a selected variety for that item. He was quite knowledgeab... See more
Kettly was fantastic. I learned more about what kind of bed frame could work for my adjustable base in 5 minutes than in weeks of shopping at other furniture stores! She had so much experience and... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
641 Connecticut Ave, 6854, Norwalk, CT, United States
- 2038990705
4.7
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
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Best customer service
Best customer service
Dealt with 2 managers on 2 separate days and both were kind and patient
October 28, 2023
Reply from Raymour & Flanigan - Norwalk
Hello Laurie! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Very happy with the service we received…
Very happy with the service we received from Kelly.
October 22, 2023
Warm greeting by knowledgable rep.
Warm greeting by knowledgable rep.
Jean Imozy; patient throughout process
in capably handling questions.
Very happy with purchase. FJH
October 2, 2023
Reply from Raymour & Flanigan - Norwalk
Hello Frank Hendricks! Thank you for your feedback. We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Kevin was pleasant and patient
Kevin was pleasant and patient. Took time to show me everything I wanted to see and answered my questions. Did not pressure or rush me.
I did not understand the double charge on the delivery. Both items purchased at the same time and going to the same address
October 1, 2023
Reply from Raymour & Flanigan - Norwalk
Hello Mary Anne Tobin! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
We found what we were looking for and…
We found what we were looking for and our salesperson, Kevin, was so nice. He didn’t crowd us, but gave us just the right amount of space. It took us less than an hour and we felt good leaving it store.
September 13, 2023
Reply from Raymour & Flanigan - Norwalk
Hello Girolamo Sorbara! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
The sales rep was extremely helpful and…
The sales rep was extremely helpful and friendly. He made our experience easy and quick in selecting a mattress.
September 9, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you for your review, Michele. It's great to hear that your sales person was helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Sajita and Kirk were extremely helpful…
Sajita and Kirk were extremely helpful and professional. Thank you!
September 3, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you for your review, Nicole. It's great to hear that our staff were helpful to you!! We hope to see you again soon and thank you for being a customer with Raymour & Flanigan!
Great 😊 Excellent,very happy with my…
Great 😊 Excellent,very happy with my purchase.
September 3, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you so much, Veronica, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Great sales associate and sleep consultant...
Our sales associate and sleep consultant, Sajida Jaffery, at the Norwalk store, was outstanding in her excellent knowledge and clear communication of the many mattress features and benefits in which we were interested. Highly recommend Sajida.
August 25, 2023
Unprompted review
Reply from Raymour & Flanigan - Norwalk
Hello Janet Jorgensen! Thank you for your kind words, we are pleased to know that our sales associate did an excellent job! We hope you're enjoying your new furniture. Thank you!
Salesperson
August 4, 2023
Reply from Raymour & Flanigan - Norwalk
Hi Elizabeth, We are glad to hear that you had a great shopping experience with the assistance of our sales associate. Enjoy your new furniture!
Our Salesman was great
Our Salesman was great, you have our business because of his impeccable business etiquette.
July 24, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you so much, Richard, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Gene was my salesman again..he is so…
Gene was my salesman again..he is so professional, honest and a pleasure to work with! I make sure he is on before I shop at the store! I’ll be visiting again soon…Gene is a gem!
July 20, 2023
No pressure
Our salesman was patient and took his time showing us all alternatives within our budget and preferences. He was not pushy and truly wanted to educate us.
July 4, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you so much, Mark, for taking the time to leave a review. We're so happy to hear that you had a great experience with us! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Patience attentive allow for privacy
Patience attentive allow for privacy. Professional. Great experience.
June 6, 2023
Reply from Raymour & Flanigan - Norwalk
Thank you for your review, Patricia! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture.
Renault was really helpful in order to…
Renault was really helpful in order to choose what I wanted. I’ll be back again.
May 13, 2023
The sales person let us look around…
The sales person let us look around without being right on top of us. When we were ready we went to her and she helped us. She tried to see if we could get the discount we missed by a day or two since we were previous customers. Found out we couldn't but found out that if product goes down in price in 90 days we will get that price. We were able to set up a date to deliver on my time.
May 8, 2023
This was our first in store visit at…
This was our first in store visit at Raymour and Flanigan.It was a great experience working with Renault Antoine,He is excellent with his knowledge on mattresses and gave us best advice on our requirements regarding mattresses. It was wonderful experience sleeping on mattresses and trying what best suits our needs. Renault was very good and patient with listening to our requirements. we will be happy and glad working with him in future. Thanks for the great shopping experience!
April 29, 2023
Unprompted review
When me and my husband went to the…
When me and my husband went to the store, looking for a brand new mattress, the gentleman was very helpful being we returned a mattress twice and the third time is a charm. That’s because of our preference on the firmness, all who work there were very helpful and exceeded our expectations. I will refer anyone to shop at Raymour and Flanigan. Great prices and great quality.
April 7, 2023
Great experience
March 26, 2023
Matt Podskoch was very helpful
Matt Podskoch was very helpful, professional, and a pleasure to work with.
February 16, 2023
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