Casey assisted us beautifully. He let us know he was there to help, if needed, and let us shop at our own pace. Very pleasant experience all around!
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Amy Rudd, the store manager waited on us. It was a wonderful experience from the time we walked in until we walked out the door. Our bedroom set will be delivered this friday so we will see how the... See more
The girls checking us out at the end of our purchase were very nice and has a great sense of humor.
Company replied
We walked in & the rep came up to us & was very pleasant & helped us pick out a mattress & box spring to our liking. She also explained the options to us regarding purchasing & delivery.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
802 West State Street, 14760, Olean, NY, United States
- 7163729200
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
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Excellent service.
Amy and her staff were very informative, friendly and helpful! They were wonderful.
September 7, 2024
Reply from Raymour & Flanigan - Olean
Dear Gretchen,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Amy and her team provided you with informative, friendly, and helpful service. Your kind words mean a lot to us, and we look forward to assisting you again in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Reply from Raymour & Flanigan - Olean
Hi Steve,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Shauna was able to assist you and make your visit enjoyable. We look forward to serving you again in the future.
Best regards,
The Raymour & Flanigan Team
Reply from Raymour & Flanigan - Olean
Dear Susan,
Thank you so much for your positive review! We're delighted to hear that you had a smooth and pleasant experience with us. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
PLEASANT EXPERIENCE SHOPPING TO GET A GOOD NIGHTS SLEEP …
VERY FRIENDLY AND KNOWLEDGEABLE SALESWOMAN WHO HELPED US TREMENDOUSLY IN PICKING OUT A NEW MATTRESS AND ACCESSORIES. I WOULD HIGHLY RECOMMEND THIS STORE TO OTHER PEOPLE.
July 1, 2024
Reply from Raymour & Flanigan - Olean
Hello Paul Smith We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Good service good advice
May 19, 2024
Reply from Raymour & Flanigan - Olean
Thank you so much, Paul, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Reply from Raymour & Flanigan - Olean
Thank you so much, Gail, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
The lady who helped me was very sweet…
The lady who helped me was very sweet and personable! I wish I could remember her name!
May 15, 2024
I came looking for a certain mattress
I came looking for a certain mattress, I was shown just what I asked for. Then I got talking decided to look at a few other options. I'm glad she offered me these options. I think I will be very happy with my purchase. Also I'm diabetic and my sugar decided to drop, Amy the sales lady I had went and got me some snacks from her personal stuff. I was very grateful for that it helped some but not enough I had to send my daughter for some juice. I have purchased from them before and always had good luck with my purchases lasting a long time they have quality stuff
April 29, 2024
Reply from Raymour & Flanigan - Olean
Hello SHERRY MOORE Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
Customer service was great
Customer service was great; Amy was very knowledgeable and friendly and made the furniture buying process very easy!
April 26, 2024
Reply from Raymour & Flanigan - Olean
Hello Jeanne Capra We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Took the time to see what I was looking…
Took the time to see what I was looking for and Marie was great to work with
February 17, 2024
Reply from Raymour & Flanigan - Olean
Hello Catherine Adams! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Reply from Raymour & Flanigan - Olean
Thank you so much, James, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
great experience
February 14, 2024
Great shopping experience
Everyone was very courteous and helpful. Merchandise is displayed so you can look around and find what you are looking for,
February 6, 2024
Reply from Raymour & Flanigan - Olean
Hello Cynthia Farnum! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
I came to store
I came to store, was shown what I wanted to buy, bought it, no hassle, friendly service.
January 31, 2024
Reply from Raymour & Flanigan - Olean
Hello Daniel Fox! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Marie was very friendly and helpful
Marie was very friendly and helpful. Appreciate the discount.
January 12, 2024
Reply from Raymour & Flanigan - Olean
Thank you so much for your review! It's great to hear that your sales associate, Marie, did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Amazing saleswoman with a smile and…
Amazing saleswoman with a smile and knowledge of the product. I enjoyed my visit, and I can’t wait to receive my new furniture!
August 27, 2023
Reply from Raymour & Flanigan - Olean
Hello Debbie Brandenstein! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We hope you enjoy your new furniture!
Marie made our visit very enjoyable
Marie made our visit very enjoyable. She was very knowledgeable, listened to our preferences and explained things very well. She took her time and made us feel very comfortable. We were looking for a new mattress and she helped us to make the right decision for us.
August 23, 2023
Reply from Raymour & Flanigan - Olean
Hello Margaret Nickerson! Thank you for your kind words, we are pleased to know that our sales associate did a great job! We hope you're enjoying your new furniture. Thank you!
Sales people are great and they really…
Sales people are great and they really know there product
June 18, 2023
Reply from Raymour & Flanigan - Olean
Thank you James for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture!
Sales associate Marie at the Olean…
Sales associate Marie at the Olean store was a fantastic help! Very personable and knowledgeable about the items I needed. She worked with me to get exactly what I wanted. The check out lady (not sure if her name) was super nice as well.
May 30, 2023
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