Casey assisted us beautifully. He let us know he was there to help, if needed, and let us shop at our own pace. Very pleasant experience all around!
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Amy Rudd, the store manager waited on us. It was a wonderful experience from the time we walked in until we walked out the door. Our bedroom set will be delivered this friday so we will see how the... See more
The girls checking us out at the end of our purchase were very nice and has a great sense of humor.
Company replied
We walked in & the rep came up to us & was very pleasant & helped us pick out a mattress & box spring to our liking. She also explained the options to us regarding purchasing & delivery.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
802 West State Street, 14760, Olean, NY, United States
- 7163729200
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The girl that helped us was great I…
The girl that helped us was great I wish I would have gotten her name
March 28, 2023
Maria is my new best friend she is an…
Maria is my new best friend she is an excellent rep. Of your company
January 12, 2023
Reply from Raymour & Flanigan - Olean
Thank you Dawn Young for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
Excellent service
Excellent service. Salesperson did not push us into anything we didn’t want!! Very professional!
December 14, 2022
Reply from Raymour & Flanigan - Olean
Thank you Ronaldfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Helpful friendly salesperson
October 18, 2022
Reply from Raymour & Flanigan - Olean
Thank you for taking the time to leave a review, James! We're happy to hear that your sales associate was helpful and friendly!! Enjoy your new furniture. -Jeff V.
we were very well taken care of by…
we were very well taken care of by Camille and boy she had to spend a lot of time with us.
September 5, 2022
Reply from Raymour & Flanigan - Olean
Hi Lois! Thank you for leaving this 5-star rating! We hope you’re enjoying your new furniture or mattress. -Jeff V.
My experience was good
My experience was good, the sales person was not pushy and provided me with all the information I needed to make my purchase
August 29, 2022
Reply from Raymour & Flanigan - Olean
Thank you for your review, Kimberlee! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Lack of knowledge about the purchase I…
Lack of knowledge about the purchase I was trying to make, I told the salesperson how much I could spend an she kept showing me things that were almost twice the amount. I have an account with your company it doesn't s
seem to make a difference. 0
August 21, 2022
Reply from Raymour & Flanigan - Olean
Hello Ronald. Sorry to hear you had this experience in our showroom. That's certainly not how we want our customers to feel while shopping with us. If you'd like to talk with us further about this, feel free to email rfcare@raymourflanigan.com and we'll get you in touch with our leadership team. Thank you. -Jeff V.
Great customer service
Great customer service! Camille was excellent representative for you!
July 6, 2022
Reply from Raymour & Flanigan - Olean
Thank you Becki for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Another great shopping experience....
We worked with Leah at the Olean location and were very satisfied with her level of knowledge and professionalism. We have been customers of Raymour & Flanigan for 30 years and appreciate the service that we are given each time we visit. Thank you!!
June 21, 2022
Reply from Raymour & Flanigan - Olean
Thank you Susan B. for your great review. We are happy to hear that your sales person was exceptional! Enjoy your new furniture. -Jeff V.
A good experience
A good experience. Kimberly was able to look up our previous furniture for us and helped us pick out future items. She was very helpful and knowledgeable.
October 27, 2021
Reply from Raymour & Flanigan - Olean
Hi Leslee! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W
Love Raymour and Flanigan
Love Raymour and Flanigan! Great delivery and took exceptional care of each piece bringing them into the house! Our home is only Raymour and Flanigan!
August 27, 2021
We went into Raymour & Flanigan to …
We went into Raymour & Flanigan to look at floor lamps. The store representative was very helpful. He told us about the lamps available there and then walked around the store with us to look at the available lamps. We found the one we wanted. He told us a new one is better than a floor model one because it is NEW. We appreciate his honesty with us throughout the whole transaction. We are well pleased with our shopping experience at Raymour & Flanigan.
July 14, 2021
The most pleasant and reassuring…
The most pleasant and reassuring experience I’ve ever had when buying a mattress. Jeb, our sales person, listened and was responsive - leading us to make a good choice - given our needs.
July 11, 2021
Very quick and efficient
Very quick and efficient. The men were polite and friendly. They paid attention to the work at hand and were gone in short order.
March 18, 2021
Great service
March 4, 2021
Reply from Raymour & Flanigan - Olean
Hello there! We are delighted to hear your visit to our store was pleasant. Thank you for furniture shopping with us! -MR
Reply from Raymour & Flanigan - Olean
Hi Donald! Thanks so much for telling us about your experience. We hope to see you again soon! -MR
Excellent..very welcoming ....great…selection of furniture.
Excellent..very welcoming ....great selection. We traveled to the Jay Scutti BLVD Rochester store because of the bigger selection options that you can experience in person.Rajeem Holliday was very accommodating and understands what real customer service is all about. Alrready refered to a couple of our relatives looking for furniture.
Left there finding exactly what we wanted at a great sale price.
July 12, 2020
Unprompted review
Reply from Raymour & Flanigan - Olean
Hi Ed! Thanks so much for taking a few minutes to leave us such fabulous feedback! We appreciate you shopping with us! -MR
Reply from Raymour & Flanigan - Olean
Hi there! Many thanks for your terrific review! We hope to see you again soon! -MR
Reply from Raymour & Flanigan - Olean
Hello Vickie! We are thrilled to see you enjoyed your experience with us. Thank you for shopping with us! -MR
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