Casey assisted us beautifully. He let us know he was there to help, if needed, and let us shop at our own pace. Very pleasant experience all around!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amy Rudd, the store manager waited on us. It was a wonderful experience from the time we walked in until we walked out the door. Our bedroom set will be delivered this friday so we will see how the... See more
The girls checking us out at the end of our purchase were very nice and has a great sense of humor.
Company replied
We walked in & the rep came up to us & was very pleasant & helped us pick out a mattress & box spring to our liking. She also explained the options to us regarding purchasing & delivery.
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
802 West State Street, 14760, Olean, NY, United States
- 7163729200
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 5% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Knew how to close the sale.
very personable, not pushy, told salesperson what we were looking for and we were taken and shown the product and she answered all our questions....we were there to just look and ended up purchasing the product. Salesperson definitely knew how to close the sale. Would definitely do business with her again.
January 11, 2020
Unprompted review
Reply from Raymour & Flanigan - Olean
Hello Ken! Thanks for taking the time to write about your experience with Raymour & Flanigan! We are looking forward to seeing you again soon! -MR
good experience
November 9, 2019
Unprompted review
Reply from Raymour & Flanigan - Olean
Hi Thomas! It's great to see you enjoyed your experience. We hope you're enjoying your new furniture! -MR
Great service
Amy was great. Over the past week, she spent a lot of time with us trying to figure out all of the features of various adjustable beds and finding out the one that best suited our needs/wants, and also determining the right mattresses. She knew a lot, figured out more, listened to what we said, answered questions, and was very patient.
July 15, 2019
Unprompted review
Reply from Raymour & Flanigan - Olean
Hello there! Thanks for taking the time to leave us such a detailed review about your shopping experience! We look forward to seeing you again in the near future! -MR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.