Raymour & Flanigan - Orange Reviews 

213
TrustScore 4.5 out of 5

4.7

538 Boston Post Road, 6477 Orange, CT, US


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Rated 5 out of 5 stars

Our sales lady Kathy Morris was very helpful without being pushy! She helped us to find what what we needed & placed the order for us after we made our decision later in the day!

Rated 5 out of 5 stars

I was looking to buy a sleeper sofa online but called Customer Service to see if I could get a different delivery date before I purchased it. Delighted to say, I worked with an awesome sales person... See more

Rated 5 out of 5 stars

Came in to look at sofas and loveseats. We worked with Walter Krauchick. He was very helpful and knowledgeable and patient. He did not pressure us into any purchase. He gave us the time needed to make... See more

Company replied

Rated 5 out of 5 stars

Kristopher WITH A K was so wonderful and helpful. He gave me so many excellent options. We came in on a Saturday afternoon only halfway knowing what we wanted and he found us the perfect compromise, e... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 538 Boston Post Road, 6477, Orange, CT, United States

  • 2037992999

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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4.7

All reviews

(213)

3,858 reviews in the last 12 months

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Rated 5 out of 5 stars

Tanisha was just awesome !!!

Tanisha was just awesome !!!! Very helpful and knowledgeable-

July 11, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Amelia,

Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Tanisha provided you with such helpful and knowledgeable service. It's always our goal to ensure our guests have a great experience, and we're delighted that Tanisha made that happen for you.

If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Kevin,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our customer service to be very friendly. Providing excellent service is something we strive for every day, and your feedback lets us know we're on the right track.

If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Good Experience

Convenient store location, good advice and help from Sindy, quick transaction time.

July 5, 2025
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Reply from Raymour & Flanigan - Orange

Hello Dennis,

Thank you for sharing your experience! We're glad our store's location and Sindy's assistance met your needs. We appreciate your 5-star rating and look forward to seeing you again!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Carlos was really patient with me and…

Carlos was really patient with me and very helpful as I made my decisions.

June 22, 2025
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Reply from Raymour & Flanigan - Orange

Hi Suzan,

Thank you for your wonderful feedback! We’re delighted to hear about your positive experience with Carlos and appreciate his patient assistance.

At Raymour & Flanigan, we aim to provide exceptional service, and your kind words inspire our team to keep delivering the best.

Warm regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Appreciated the time the salesperson to…

Appreciated the time the salesperson to answer questions and then let us browse without hovering

June 9, 2025
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Reply from Raymour & Flanigan - Orange

Hello ME,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesperson was able to assist you with your questions and provide you with the space to browse comfortably. At Raymour & Flanigan, we strive to create a welcoming and pressure-free environment for all our customers. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Excellent service.

The sales person Andre was very professional and took his time to show me exactly what I was looking for. Also the deliverymen too provided excellent service and did an excellent job in putting my furniture together.

May 28, 2025
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Reply from Raymour & Flanigan - Orange

Dear Rosalina,

Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that Andre was able to assist you professionally and help you find exactly what you were looking for. It's also great to know that our delivery team provided excellent service and ensured your furniture was set up perfectly.

Your feedback is incredibly valuable to us, and we are delighted to have earned a 5-star rating from you. We look forward to serving you again in the future and hope you enjoy your new furniture.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Glen M,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nova was great to work with and that you had a positive experience at Raymour & Flanigan. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Walter was outstanding

Walter was outstanding. Helpful and knowledgeable and not salesy or pushy at all. Delightful to deal with.

May 27, 2025
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Reply from Raymour & Flanigan - Orange

Hello,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Walter provided you with outstanding service and made your visit delightful. Our team strives to offer helpful and knowledgeable assistance without any pressure, and it's wonderful to know Walter exemplified this during your visit.

Your feedback is greatly appreciated and will be shared with Walter and the rest of our team. We look forward to welcoming you back to Raymour & Flanigan in the future!

Best,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Helpful friendly knowledgeable

Helpful friendly knowledgeable

May 17, 2025
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Reply from Raymour & Flanigan - Orange

Hello Karen,

Thank you so much for your amazing review! We’re absolutely thrilled to hear that you found our team helpful, friendly, and knowledgeable. Providing excellent service is our top priority, and your kind words truly make our day! If there’s anything else we can do for you, please don’t hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Finding the right mattress

We had the good the assistance of an excellent sales representative, Ateed Mirza. He was extremely knowledgeable about what each mattress could offer, and helped us to make what I believe, is an excellent choice.

May 15, 2025
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Reply from Raymour & Flanigan - Orange

Dear Sandra,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Ateed provided you with excellent assistance and helped you find the perfect mattress. It's wonderful to know that his knowledge and guidance made your shopping experience a great one.

We truly appreciate your feedback and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Raymour & Flanigan.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Fabien was great!

Fabien was great!! Always a pleasure doing business at Raymour and flannigan!

May 11, 2025
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Reply from Raymour & Flanigan - Orange

Hello Laur,

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with Fabien and that you enjoy doing business with us at Raymour & Flanigan. Your satisfaction is our top priority, and it's always a pleasure to serve you. We look forward to welcoming you back to our store soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Knowledgeable sales staff in addition…

Knowledgeable sales staff in addition to good pricing and great sale!

April 27, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Dear June Walker,

Thank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had a positive experience with our knowledgeable sales staff and found our pricing and sales to your satisfaction. Your kind words and perfect rating truly mean a lot to us.

At Raymour & Flanigan, we strive to provide our customers with the best service and value, and it's rewarding to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out.

Warm regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great job Thank you

March 30, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Jay,

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If you have any more comments or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Sectional Purchase

That help that Rebeca provided us in our search for a sectional with recliners was very much appreciated. We are very happy with our purchase.

February 20, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Brian,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Rebeca was able to assist you in finding the perfect sectional with recliners. It's wonderful to know that you are happy with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Relaxed quick furniture buying experience

Outlet in Prange CT - Hector was a relaxed, convivial salesperson. He allowed me to peruse at my own pace — I was on a mission and knew what I wanted — Inlile a quick and easy furniture purchase experience and this was that!

March 16, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Joe,

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Hector provided you with a relaxed and enjoyable shopping experience at our Orange outlet. It's wonderful to know that you found exactly what you were looking for and that your furniture purchase was quick and easy.

We truly appreciate your feedback and your perfect rating. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful and great customer service

Very helpful and great customer service

March 13, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Catherine,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our customer service helpful and great. Providing exceptional service is something we strive for every day, and your feedback truly means a lot to us.

If there’s anything else we can assist you with or if you have any further comments, please feel free to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very helpful

Very helpful

March 8, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Hello Daniel,

Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you found our service very helpful. At Raymour & Flanigan, we strive to provide the best experience for our customers, and your positive review is a wonderful affirmation of our efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Great furniture and service

We are R&F returning customers. Our salesman, Eliot, met us at the door. He was friendly and knowledgeable about the store's huge inventory. We selected two matching chairs that were the perfect fit and color. Excellent quality at a fair price.

February 23, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Dear Bob Hurley,

Thank you for sharing your positive experience at Raymour & Flanigan! We're thrilled that Eliot helped you find the perfect chairs and provided excellent service. Your satisfaction with the quality and price means a lot to us.

We appreciate your loyalty and your 5-star rating, which motivates us to continue delivering great service and products. If you need anything else, don’t hesitate to reach out.

We look forward to seeing you again soon!

Best,
Raymour & Flanigan Team

Rated 5 out of 5 stars

Nova is Amazing

Nova is amazing, she always helps me find all the right pieces. She is knowledgeable and has such a good eye. I can show her a picture and she knows just how to fill the space. I keep coming back because of her. The furniture I have always bought lasts and is high quality.

February 15, 2025
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Dear Wendy Goss,

Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experiences with Nova. It's fantastic to know that her expertise and keen eye for design have helped you find the perfect pieces for your home. We are proud to have her as part of our team.

We are also delighted that you are satisfied with the quality and durability of our furniture. Your continued trust and loyalty mean the world to us, and we look forward to assisting you with any future needs.

Thank you once again for your kind words and for being a valued customer at Raymour & Flanigan.

Warm regards,

Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Ask for Kathy at the Orange location

I took my mother to the Orange location for a mattress and bed frame. Katherine (Kathy) Morris guided my mom through the entire experience. Kind, patient, charming and knowledgeable, Kathy found items that fit my mom's needs and budget. She even ensured that the delivery took place the next day. Due to knee issues, the box spring that my mom chose was too high even for the adjustable base. Kathy arranged for the slimmer box spring to be delivered early the next morning. My mom is now sleeping in comfort because of Kathy's stellar customer service. Ask for Kathy at the Orange location, if you want a blissful shopping experience.

January 23, 2025
Unprompted review
Raymour & Flanigan - Orange logo

Reply from Raymour & Flanigan - Orange

Dear K.G.,

Thank you so much for taking the time to share your wonderful experience at our Orange location. We are thrilled to hear that Kathy Morris provided such exceptional service and was able to assist your mother in finding the perfect mattress and bed frame. It's great to know that Kathy's dedication and expertise made the shopping experience smooth and enjoyable, ensuring your mom's comfort with the prompt delivery of the slimmer box spring.

We truly appreciate your kind words and recommendation. Kathy is indeed a valued member of our team, and we will make sure to pass along your compliments to her. If there's anything else we can do for you or your mother in the future, please don't hesitate to reach out.

Thank you once again for choosing Raymour & Flanigan. We look forward to serving you again soon.

Warm regards,

Raymour & Flanigan Customer Service Team

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