We purchased a couch and loveseat after trying several different brands and types. We purchased the couch and loveseat because it was the most comfortable. When ours arrived, they were both very unc... See more
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Iam very pleased with the Sales Professional Leslie; she was very helpful with the perfect recliner I was looking for she knew her product & never pressured me one bit. After checking out two or three... See more
Company replied
Blanca Pena was very professional, friendly and gave us several options to choose from. She was patient and didn't rush us. She is an asset to your company. Thank you 😊 Josephine Burgos **** 09/27/24... See more
Company replied
This was a very pleasant shopping experience. The spacious showroom was well laid out. The selection and quality of beds was more than adequate for my needs. The best thing was working with Raymour an... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
165 NJ-4, 7652, Paramus, NJ, United States
- 5512287650
4.7
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Blanca Pena was very professional
Blanca Pena was very professional, friendly and gave us several options to choose from. She was patient and didn't rush us. She is an asset to your company. Thank you 😊 Josephine Burgos **** 09/27/24 corrected the name your wonderful associate all the remarks remain the same. Thank you
September 23, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Josephine Burgos We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
Jose Felix was an awesome salesman!!!
September 12, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hi Kenneth,
Thank you so much for your wonderful review! We're thrilled to hear that Jose Felix provided you with an excellent shopping experience. We take pride in our team's dedication to customer satisfaction, and it's always great to see their hard work recognized. We hope you enjoy your new furniture and look forward to serving you again in the future!
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Sheila was extremely helpful and…
Sheila was extremely helpful and patient. Thanks again!
September 1, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hi Jessica,
Thank you so much for taking the time to share your positive experience with Sheila! We're thrilled to hear that she was able to assist you effectively and with patience. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to Sheila. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
When I go to your store I am expecting…
When I go to your store I am expecting to buy something immediately. Sometimes a client can’t wait for a delivery. I needed this piece asap yet I was not allowed to put insurance on it. Very disappointed since I have been a loyal client.
August 11, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Dear ILF,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent visit. We understand how important it is to receive your purchase promptly, and we're sorry to hear that we fell short of your expectations this time. Your loyalty means a lot to us, and we value your input as it helps us improve our services. We hope to have the opportunity to better serve you in the future.
Best regards,
Raymour & Flanigan Furniture and Mattress Outlet
Great sales guy
August 2, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hi Yury,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our sales team. We look forward to serving you again in the future!
Best regards,
The Raymour & Flanigan Team
The Sales Person Was Very Helpful
July 7, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Thomas! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Bobby was fantastic!!
Bobby was fantastic!!! Lucky he was there to guide but not overwhelm. I would recommend him to anyone. He has a wonderful personality, superb knowledge of the business and a great eye for design. Larry the store manager was just as good. Both honest and not pushy
July 4, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Susan! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Shelia did an outstanding job in…
Shelia did an outstanding job in assisting me in my purchase of a recliner. She was very knowledgeable, helpful and super friendly.
June 28, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Frank! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Nice & Patience & Very Very polite.
June 29, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much, Paula, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!
Excellent service!
June 25, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Francis Cruz Thank you for leaving this 5-star rating! We hope you're enjoying your new furniture!
excellent service and attention
excellent service and attention to what I was looking for.
April 23, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Sales rep Sheila was super nice…
Sales rep Sheila was super nice and helpful. I recommend this location. When you visit look for Sheila. She is very kind and friendly with knowledge of furnitures
April 21, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Jung! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
We were fortunate enough to meet with Josephine!
We were fortunate enough to meet with Josephine Tarabocchia in Paramus, NJ. She was great to do business with. We would definitely recommend her assistance.
April 7, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Rose Hernandez! Thank you for your feedback. Thank you for your kind words, we are pleased to know that our sales associates went above and beyond for you! We hope you're enjoying your new furniture. Thank you!
The purchase of my new furniture was a…
The purchase of my new furniture was a delightful activity made easy by the exceptional saleswoman. She made it easy by giving us the space necessary for us to look around without a shadow of a salesperson. She was informative and knowledgeable of the furnishings she represents
April 2, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Pomposa! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Very good customer service
I placed my order on line and pretty much did everything myself. I had one issue and I called customer service and they helped me out.
March 14, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Richard Methot! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
Going the Extra Mile
Our Salesperson was very accomodating to our specific needs. She was doing the little things to make sure we were confident in our purchase.
March 10, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Mark L! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
This was a very pleasant shopping…
This was a very pleasant shopping experience. The spacious showroom was well laid out. The selection and quality of beds was more than adequate for my needs. The best thing was working with Raymour and Flanagan’s representative, Sheila Wade. Her patience, delightful manner and detailed knowledge of the products in the showroom made me feel confident about my purchase. Truly excellent “bedside manner”!
March 2, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Eileen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
Had a great experience at the Paramus…
Had a great experience at the Paramus outlet center. Working with Bobby to get the furniture I wanted couldn’t have been easier. Highly recommend.
March 1, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Thank you so much for your review, Kenn! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
The rep that helped us was great
The rep that helped us was great, patient and very kind.
February 4, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello Faustino Sanchezmartinez! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Didn’t feel pressured
Very professional staff who appeared knowledgeable and seemed personable. Never felt rushed or pressured.
January 28, 2024
Reply from Raymour & Flanigan - Paramus Outlet
Hello OF! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
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