Raymour & Flanigan - Paramus Outlet Reviews 

80
TrustScore 4.5 out of 5

4.7

165 NJ-4, 7652 Paramus, NJ, US


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Rated 1 out of 5 stars

We purchased a couch and loveseat after trying several different brands and types. We purchased the couch and loveseat because it was the most comfortable. When ours arrived, they were both very unc... See more

Company replied

Rated 5 out of 5 stars

Iam very pleased with the Sales Professional Leslie; she was very helpful with the perfect recliner I was looking for she knew her product & never pressured me one bit. After checking out two or three... See more

Company replied

Rated 5 out of 5 stars

Blanca Pena was very professional, friendly and gave us several options to choose from. She was patient and didn't rush us. She is an asset to your company. Thank you 😊 Josephine Burgos **** 09/27/24... See more

Company replied

Rated 5 out of 5 stars

This was a very pleasant shopping experience. The spacious showroom was well laid out. The selection and quality of beds was more than adequate for my needs. The best thing was working with Raymour an... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 165 NJ-4, 7652, Paramus, NJ, United States

  • 5512287650

4.7

Excellent

TrustScore 4.5 out of 5

80 reviews

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1-star

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(80)

3,844 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Associate very helpful

Associate very helpful, courteous & knowledgeable.

November 17, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you for your review Linda Kunzweiler We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The sales associates were helpful…

The sales associates were helpful without being pushy, which we appreciated. We were able to view many choices and make up our minds without feeling pressured.

November 5, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you Debra for your kind words. We're glad to hear our team was helpful and not pushy!! We hope you are enjoying your new furniture! -Jeff V.

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Elvia was the perfect salesperson to help us. There were several selections and she thoroughly explained everything and allowed us to take our time in selecting.

October 12, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you Maxine Jones for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sheila was phenomenal

Sheila was phenomenal. She made us feel comfortable and she did not pressure us.

October 8, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you No name for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Sofa shopping was a great experience

Sofa shopping was a great experience. I hope delivery is just as easy.

July 26, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you M Cracco for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Easy and everything I needed

Attentive without being overbearing. Everyone was very informed about their product (we bought a mattress), and although thorough with details about extra services like damage insurance, not pushy when it was ultimately turned down.
There was a good selection to choose from and free shipping hours away from the store we visited was a great bonus.
We had visited Macys prior to trying Raymour & Flanigan, and am very glad we ended up here in the end.

July 10, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you for taking the time to leave a review, Christine! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Excellent service

Excellent service, helpful advice and quick processing.

June 28, 2022
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Reply from Raymour & Flanigan - Paramus Outlet

Thank you for taking the time to leave a review, Elinor! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I had a pleasurable visit

I had a pleasurable visit. The sales people were helpful and friendly as I entered the store. Mr. Prendergast was my salesperson. He was kind, friendy, and patient. He took time with me and answered all of my questions. I changed my mind a few times about what I wanted and he was accommodating which I appreciated! I was pleased with my purchase.

August 5, 2021
Rated 5 out of 5 stars

I shopped online and it was pretty easy…

I shopped online and it was pretty easy to browse and complete my purchase.

May 18, 2021
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Reply from Raymour & Flanigan - Paramus Outlet

Hi Darsis! We are happy to hear your experience shopping at Raymour & Flanigan was enjoyable! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

Thanks for providing quality furniture…

Thanks for providing quality furniture and delivery service!!

December 17, 2020
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Reply from Raymour & Flanigan - Paramus Outlet

Hello Roger! It's great to see you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Very happy customer

My Sales Rep was excellent, just a coincidence that she helped me out with a previous purchase 3 years prior. it must have been fate being that we both have the same first name.I did not recognize her with the 'mask' on until the end. Maria takes her time asking questions and listening to what your particular taste is and she magically walks around the store and hits the jackpot on the perfect piece I was looking for, she doubles as interior designer. i have gotten many compliments on the items that she help me pick. Raymour and Flanigan has fine quality furniture, it is my to go store for all my home furniture needs.

September 9, 2020
Unprompted review
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Reply from Raymour & Flanigan - Paramus Outlet

Hi Maria! Thanks for taking the time to leave us such a wonderful review! We appreciate you shopping with us! -MR

Rated 5 out of 5 stars

Friendly rep!

John was a pleasure to work with. He was extremely patient and answered all of my questions. I’ll definitely be back to make my purchase with him.

August 16, 2020
Unprompted review
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Reply from Raymour & Flanigan - Paramus Outlet

Hello Jo! It's great to see your experience was great! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Excellent in-store experience!

Mike and Tamara made our visit to the store an excellent experience! They have procedures in place for cleanliness while trying out a mattress. We got a great deal for the mattresses and setting up delivery was easy! Definitely recommend this store!

August 1, 2020
Unprompted review
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Reply from Raymour & Flanigan - Paramus Outlet

Hi Norma! Thank you for taking the time to tell us about your experience at Raymour & Flanigan! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Christian in Paramus Rt 4

Christian in Paramus Rt. 4 store was a pleasure. He assisted me with my purchase and when I couldn't find the recliner I was looking for he suggested the other store on Rt 17.

July 12, 2020
Unprompted review
Raymour & Flanigan - Paramus Outlet logo

Reply from Raymour & Flanigan - Paramus Outlet

Hello Brenda! Thank you for reviewing your experience at Raymour & Flanigan! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

John McNaught was very helpful &…

John McNaught was very helpful & personable.will definitely shop Raymour & Flanigan in the near future❤️

July 5, 2020
Unprompted review
Raymour & Flanigan - Paramus Outlet logo

Reply from Raymour & Flanigan - Paramus Outlet

Hello Susan! We are pleased to hear your experience shopping at Raymour & Flanigan was enjoyable! We are looking forward to seeing you again soon! -MR

Rated 5 out of 5 stars

The manager who assisted me was…

The manager who assisted me was professional, patient, and personable.

January 28, 2020
Unprompted review
Raymour & Flanigan - Paramus Outlet logo

Reply from Raymour & Flanigan - Paramus Outlet

Hi Grace! We are pleased to hear you enjoyed your experience shopping at Raymour & Flanigan. We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Salesperson Laurie was great

Salesperson Laurie was great! Quick and easy delivery! Love our new sofa and love seat recliners!

November 27, 2019
Unprompted review
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Reply from Raymour & Flanigan - Paramus Outlet

Hello Michelle! Thanks for your kind review! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Chaz was the best

November 12, 2019
Unprompted review
Raymour & Flanigan - Paramus Outlet logo

Reply from Raymour & Flanigan - Paramus Outlet

Hi Shelly! We are happy to see you had a fabulous experience at Raymour & Flanigan! We look forward to seeing you again in the near future! -MR

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