Raymour & Flanigan - Phillipsburg Reviews 

175
TrustScore 5 out of 5

4.8

1314 US Highway 22, 8865 Phillipsburg, NJ, US


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Rated 5 out of 5 stars

Anthony in the Phillipsbug N.J. store helped us to find and purchase our furniture in an efficient , professional and personable way . We started talking about our pets sharing experiences etc . We ta... See more

Rated 5 out of 5 stars

Excellent Service from top to bottom. Tech was on time and great. Customer Service is fast. 100% satisfied. Thank you

Rated 5 out of 5 stars

The total customer experience was the best I ever had in all my years. The manager that help me was amazing he was truly wonderful, I had a problem with my original recliner and when I spoke with t... See more

Rated 1 out of 5 stars

Horrible customer service. My daughter and a friend went in to look around, the salesmen at the door ignored them, a woman told them to leave if they weren't going to buy anything. So, she came hom... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1314 US Highway 22, 8865, Phillipsburg, NJ, United States

  • 9083432115

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

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4.8

All reviews

(175)

4,200 reviews in the last 12 months

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Rated 5 out of 5 stars

The store was comfortable to browse…

The store was comfortable to browse around, clean, staff was very helpful and knowledgable.

December 8, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Hi Vicki,

Thank you so much for your wonderful review! We're thrilled to hear that you had a comfortable and enjoyable experience browsing our store. It's great to know that our staff was able to assist you with their helpfulness and knowledge. We look forward to welcoming you back soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our guy "Q" was wonderful

Our guy "Q" was wonderful. He really helped my husband and I choose the perfect piece of furniture without being pushy. I love that he knew so much about the different fabrics and matched us to our needs as grandparents! We had a great experience.

November 11, 2024
Raymour & Flanigan - Phillipsburg logo

Reply from Raymour & Flanigan - Phillipsburg

Hi Anthony,

Thank you so much for sharing your positive experience! We're thrilled to hear that "Q" was able to assist you and your husband in finding the perfect piece of furniture. It's wonderful to know that his knowledge about fabrics and understanding of your needs as grandparents made a difference. We appreciate your kind words and look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Team

Rated 5 out of 5 stars

Great Service!

Ordered a lift recliner online for my mom. She had a medical condition and really needed to elevate her legs. I called the Phillipsburg store to see if i could pick it up sooner. The sales rep. Chris was extremely helpful and went out of his way to get it delivered the next day. Great service! Thanks Chris!

October 24, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear Dave,

Thank you for taking the time to share your experience with us. We're delighted to hear that Chris was able to assist you in getting the lift recliner delivered promptly for your mom. It's wonderful to know that our team could provide the support you needed during a crucial time. We appreciate your kind words and your 5-star rating. If there's anything else we can do for you, please don't hesitate to reach out.

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Fantastic manager /mattresses replacement.

sales staff and managers were excellent. Took the time to help us make our decision with no pressure pressure, fantastic manager.

October 14, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Thank you so much, Jason, for taking the time to leave a review and for your kind words. We're so happy to hear that our team provided you with great service while giving you the space to shop comfortably! We look forward to seeing you again and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

David was very knowledgeable and I…

David was very knowledgeable and I found exactly what I needed.

September 18, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Thank you so much for your review, Sandra! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

Rated 5 out of 5 stars

It was a good experience looking at all…

It was a good experience looking at all the options in furniture. Chris was most helpful in pointing out the different types of furniture and providing helpful suggestions.

August 28, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear Martha,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you enjoyed exploring our furniture options and that Chris was able to assist you effectively. We strive to provide excellent customer service and it's wonderful to know that Chris's suggestions were helpful to you. We look forward to welcoming you back to our store in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Very good people to work with

Very good service

August 17, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Hi Doug,

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our service. If you ever need anything else or have any questions, feel free to reach out. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Wonderful experience

Greeted at door, Aneeqa took time yo show us furniture we said we were interested in. She made us aware of items on sale and answered all our questions. Wonderful experience!

August 12, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Hi Kathryn,

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that Aneeqa provided you with excellent service and helped you find the furniture you were interested in. It's great to know she was able to answer all your questions and make you aware of our sale items. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Team

Rated 5 out of 5 stars

I ❤️Robyn

While the store is massive, Robyn (sp?) expertly guided us through to find the pieces that best matched what we were looking for. I greatly appreciated feeling supported and not pressured, and that she took the time to explain the better fabric textures for cat owners like me and to bring a fabric sample to various parts of the store so I could see how it looked it different lights and against different colors/tones. The store was immaculate and we appreciated the available restroom.

August 11, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear F.P.M.,

Thank you so much for your wonderful review! We're thrilled to hear that Robyn provided you with such a positive and supportive shopping experience. It's great to know that her expertise and attention to detail helped you find the perfect pieces for your home. We take pride in maintaining a clean and welcoming environment, and we're glad you appreciated the amenities we offer. Your feedback is truly valued, and we hope to see you again soon!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Our salesperson was very professional

Our salesperson was very professional, knowledgeable and respectful of our needs.

August 10, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear P.,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our salesperson was able to meet your expectations with professionalism, knowledge, and respect for your needs. Your satisfaction is our top priority, and it's wonderful to know that we succeeded in providing you with excellent service. We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

Pour salesperson went above and beyond…

Pour salesperson went above and beyond to match a carpet selection to our previously purchased R&F chairs and some other colors from samples she showed us. She also arranged for free delivery, making our purchase within our budget. She was also very pleasant, and the kind of salesperson we like to deal with!

August 7, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear John,

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that our salesperson was able to assist you in finding the perfect carpet to match your previously purchased chairs and other color samples. It's great to know that her efforts to arrange free delivery helped keep your purchase within budget. We're also delighted to hear that you found her pleasant and enjoyable to work with. Your satisfaction is our top priority, and we appreciate your kind words and the 5-star rating.

We look forward to serving you again in the future!

Best regards,
Raymour & Flanigan Furniture and Mattress Store

Rated 5 out of 5 stars

One step above

Every time I shop here, the associates are incredible to work with. They don’t pester or bother you, but they are attentive and knowledgeable. Always around to assist you. Great company to purchase furniture from.

August 3, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Dear Manny,

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that our associates have consistently provided you with attentive and knowledgeable service without being intrusive. It's wonderful to know that you find our store a great place to purchase furniture. We truly appreciate your support and look forward to assisting you again in the future.

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

We were taken care of right away

We were taken care of right away. Salesman was knowledgeable and helped us find exactly what we wanted.

July 28, 2024
Raymour & Flanigan - Phillipsburg logo

Reply from Raymour & Flanigan - Phillipsburg

Dear Susan,

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our team and that our salesman was able to assist you in finding exactly what you were looking for. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Elaine was great

Elaine was great. Just the right amount of attention! No pressure, time and room to decide!

July 23, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Hi Alyce,

Thank you so much for your wonderful review! We're thrilled to hear that Elaine provided you with the perfect balance of attention and space to make your decision. We strive to create a comfortable and pressure-free shopping experience for all our customers. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. Enjoy your new furniture!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Awesome experience!!!

Michele was so professional, friendly and knowledgeable. She made finding our new couch a breeze and so much fun!

July 13, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Hi Jennifer,

Thank you so much for your wonderful review! We're thrilled to hear that Michele provided you with such a professional, friendly, and knowledgeable experience. It's great to know that she made finding your new couch both easy and enjoyable. We hope you love your new piece and look forward to serving you again in the future!

Best regards,
The Raymour & Flanigan Team

Rated 5 out of 5 stars

Recommend

We have purchased most of our furniture from Raymour and Flanigan. We find it good quality at reasonable prices and sales help is always great. Delivery staff is always pleasant. You can shop in their stores with plenty of time to look on your own with staff available to answer any questions.

July 5, 2024
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Reply from Raymour & Flanigan - Phillipsburg

Thank you so much for your review, Lisa! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!

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