Raymour & Flanigan - Phillipsburg Reviews 

175
TrustScore 5 out of 5

4.8

1314 US Highway 22, 8865 Phillipsburg, NJ, US


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Rated 5 out of 5 stars

Anthony in the Phillipsbug N.J. store helped us to find and purchase our furniture in an efficient , professional and personable way . We started talking about our pets sharing experiences etc . We ta... See more

Rated 5 out of 5 stars

Excellent Service from top to bottom. Tech was on time and great. Customer Service is fast. 100% satisfied. Thank you

Rated 5 out of 5 stars

The total customer experience was the best I ever had in all my years. The manager that help me was amazing he was truly wonderful, I had a problem with my original recliner and when I spoke with t... See more

Rated 1 out of 5 stars

Horrible customer service. My daughter and a friend went in to look around, the salesmen at the door ignored them, a woman told them to leave if they weren't going to buy anything. So, she came hom... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 1314 US Highway 22, 8865, Phillipsburg, NJ, United States

  • 9083432115

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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Replied to 0% of negative reviews

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4.8

All reviews

(175)

4,231 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service

First, Dave greeted us as we entered the store and inquired if we needed help. We indicated that we preferred to look around a bit first. He gave us our space. Second, once we had questions he checked in with us again and assisted us front there. My son and I liked that Dave was not overly pushy about certain styles, but knowledgeable on pieces we were interested in. He worked with our interests. We made one purchase and set up shipping. Was a good experience.

April 2, 2023
Rated 5 out of 5 stars

Sales person allowed us to make our…

Sales person allowed us to make our decision and gave us our space to try the mattresses that we wanted. When we had our questions, they were right there to answer any question that we had. At previous businesses we had sales people completely follow us around and felt uncomfortable discussing our feelings towards what we were trying out.

March 19, 2023
Rated 5 out of 5 stars

They exactly what we came in the store…

They exactly what we came in the store to buy. The sales associate, Michele Pretopapa was very helpful and knowledgeable helping to also find the right bed pillow for my husband that has 2 arthritis in his neck, shoulder and upper body. We look forward to getting the new adjustable bed frame and pillow for a better night's sleep.

February 6, 2023
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Reply from Raymour & Flanigan - Phillipsburg

Thank you for your review Judy Sutton We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Easy online experience

Easy online experience and great assistance from live chat.

February 3, 2023
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Reply from Raymour & Flanigan - Phillipsburg

Thank you Barbara Ross for your review. We're glad to hear that your online purchase was seamless! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great service

Great service. Replaced my chair after it stopped working. I had a new chair in days.

February 1, 2023
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Reply from Raymour & Flanigan - Phillipsburg

Thank you for taking the time to leave a review. We're glad to hear that we were able to quickly replace your chair and provide great service! -Jeff V.

Rated 5 out of 5 stars

The salesman Joseph Attinello was…

The salesman Joseph Attinello was extremely helpful. He was kind and knowledgeable and took the time to get me exactly what I wanted.

January 21, 2023
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Reply from Raymour & Flanigan - Phillipsburg

Thank you Tracy Damante for your kind words. It's great to hear your sales person was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.

Rated 5 out of 5 stars

NICE EXPERIENCE!

GOOD EXPERIENCE.

January 4, 2023
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Reply from Raymour & Flanigan - Phillipsburg

Thank you Ronald Lambek for your kind words. We are happy to hear you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

salesmen knowledgeable

November 19, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you for your review Fred We are happy to hear that your sales person was knowledgeable!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great

New what I wanted and took care of me

October 15, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you for your review, Patrick! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Very friendly and very helpful

Very friendly and very helpful. Also has a very good selection to choose from.

October 9, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you JAMES Dfor your review. We're happy you enjoyed our service and selection!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

Quality Furniture at Good Price

Phillipsburg, NJ store has reasonably priced kitchen chairs that were high quality and do not break the bank. You just have to attach the seat to the back of the chair. Phil was also helpful answering any and all questions while giving customer chance to explore furniture at their leisure.

October 2, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you for taking the time to leave a review, sdb! We're happy to hear that your sales associate was helpful and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

I met Phil when I walked in he was very…

I met Phil when I walked in he was very polite I told him I was going to be a real challenge for him that he took it on and he did very well he was very polite and very nice!

September 26, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you Georgia Holtz for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Love the service we received from Robin…

Love the service we received from Robin she answered all of our questions and went over everything we needed to know.

September 11, 2022
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Reply from Raymour & Flanigan - Phillipsburg

That you Patrice for your kind words. We're glad to hear that your sales woman was great at answering all of your questions!! We hope you enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Very nice folks. David was really good and helped us out.

September 6, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you Pravin Pathak for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 4 out of 5 stars

Great selection

Great selection, Michelle was wonderful, spent time and assisted us with every question. Only complaint is price of delivery.

August 31, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Hi Laura. Thank you for leaving this 4-star rating! We’re glad you enjoyed shopping for new furniture. -Jeff V.

Rated 5 out of 5 stars

Wonderful experience overall..

Wonderful experience overall... great managers, staff and Bill and Rhonda were great.. cant wait to get my furniture

August 26, 2022
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Reply from Raymour & Flanigan - Phillipsburg

Thank you David for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

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