Anthony in the Phillipsbug N.J. store helped us to find and purchase our furniture in an efficient , professional and personable way . We started talking about our pets sharing experiences etc . We ta... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent Service from top to bottom. Tech was on time and great. Customer Service is fast. 100% satisfied. Thank you
The total customer experience was the best I ever had in all my years. The manager that help me was amazing he was truly wonderful, I had a problem with my original recliner and when I spoke with t... See more
Horrible customer service. My daughter and a friend went in to look around, the salesmen at the door ignored them, a woman told them to leave if they weren't going to buy anything. So, she came hom... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
1314 US Highway 22, 8865, Phillipsburg, NJ, United States
- 9083432115
4.8
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Raymour & Flanigan - Phillipsburg
Thank you for taking the time to leave a review, Paul! We're happy to hear that our team was helpful and you enjoyed the quality of our furniture!! We hope to see you again. -Jeff V.
Listened & guided not pushy
Sales person, Robin was knowledgeable, LISTENED to me and what we needed. Knew her stock and what to suggest. Not pushy. Due to her personality of guiding not pushing, I bought. I was in to buy a sofa for a family member. I walked out with 3 pieces for myself and am going back for a 4th. I came back to buy 2 more items Aneeqa helped me change delivery so they could all come together and suggested colors I wasn't looking at. She had great eye for decorating. Go there Pburg store is Great! nice quality for the price.
August 15, 2022
Reply from Raymour & Flanigan - Phillipsburg
Thank you S Wolf for your review. We're happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.
It was a pleasant experience no pushy sales man
August 8, 2022
Reply from Raymour & Flanigan - Phillipsburg
Thank you Romain for your review. We're happy to hear your experience was low pressure and pleasant!! -Jeff V.
Michele listened to my likes and…
Michele listened to my likes and dislikes and focused on my likes. She was very helpful
July 11, 2022
Reply from Raymour & Flanigan - Phillipsburg
Thank you for taking the time to leave a review, Bob! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.
Reply from Raymour & Flanigan - Phillipsburg
Hi James! Thank you for leaving this 5-star rating! We’re glad you had a good experience in our furniture store. -Jeff V.
Helpful
I went in the phillipsburg store for a re-select. I was greeted by Jesse. He helped me so much. He was extremely knowledgeable and helpful !
June 29, 2022
Reply from Raymour & Flanigan - Phillipsburg
Thank you for your review Sherri Hallett We are happy to hear that your sales person was knowledgeable and helpful!! Enjoy your new furniture. -Jeff V.
Great furniture very comfortable
December 17, 2021
Reply from Raymour & Flanigan - Phillipsburg
Thank you for taking the time to leave a review, blanterman13! We really appreciate you taking the time out to share your experience with us. -Taylor W
The experience
The. Team very professional and helpful. And don’t follow you around ever two seconds to ask if everything is ok. I was able to enjoy shopping without constant interruptions.
October 25, 2021
Reply from Raymour & Flanigan - Phillipsburg
Thank you for taking the time to leave a review, LA! We really appreciate you taking the time out to share your experience with us. -Taylor W
Seth was a great big help to me and my…
Seth was a great big help to me and my friend. Found what we wanted and can't wait for delivery
September 22, 2021
Michele Pretopapa was an excellent…
Michele Pretopapa was an excellent sales rep. She knew her merchandise.
September 19, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hi Diane! Thanks so much for telling us about your shopping experience. Thank you for shopping with us! -CE
Whenever it’s time to buy furniture
Whenever it’s time to buy furniture, I goto Raymour & Flanigan. They have the absolute best selection and quality.
August 26, 2021
Wonderful experience working with Addie…
Wonderful experience working with Addie D. Extremely customer oriented and provided a depth of knowledge of furniture. Provided insight to help me furnish my first apartment, dining, living room, and bedroom including mattress.
July 12, 2021
Shopping
Shopping, selection, assistance and purchasing process from our salesman was exceptional. Shopped here after a terrible customer service experience from another chain, and was more than delighted to experience the difference! They will have my business forever over any other competitors! Looking forward to having my new set replace the set being returned to another chain for not only the better quality, but their ability to back the quality of their product and the comfort of knowing they value their customers.
July 7, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hi Megan! Many thanks for taking the time to leave us such amazing feedback! Have a great day! -CE
I purchased a sleeper sofa
I purchased a sleeper sofa, it will not be in until August but my salesman Joe was wonderful and very helpful.
July 6, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hi Brooke! Thank you for reviewing your experience at Raymour & Flanigan! Thank you for shopping with us! -CE
Aneeqa was very helpful and…
Aneeqa was very helpful and knowledgeable. She made the process easy!
June 14, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hi Maureen! Thanks for your 5-star review! We hope you're enjoying your new furniture! -CE
Reply from Raymour & Flanigan - Phillipsburg
Hi Susan! Thanks for telling us about your shopping experience. We hope you're enjoying your new furniture! -CE
Reply from Raymour & Flanigan - Phillipsburg
Hi James! It's great to hear your visit to our store was pleasant. Have a great day! -CE
Anthony was our salesperson
Anthony was our salesperson. He was great, not pushy at all. He let us try out all the beds but was close by in case we had any questions. The delivery was quick and the guys were very nice and professional. Overall, a very good experience!
Thanks,
Jeff Hancock
May 17, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hello Jeff! Thanks for taking the time to leave us such a well-thought-out review! We look forward to seeing you again in the near future! -CE
I am so glad to have this store close…
I am so glad to have this store close to my house! I have been a costumer of this store for long time ! Costumer Service is amazing !!
May 14, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hello Stella! Thank you for leaving a review about your terrific experience. We look forward to seeing you again in the near future!
Very Happy with Raymour and Flanigan
Very happy with our salesman, Joe, the Customer Care person who closed out the paperwork and our purchase overall.
May 5, 2021
Reply from Raymour & Flanigan - Phillipsburg
Hello there! We are happy to hear you had a great experience furniture shopping at Raymour & Flanigan! We hope you enjoy your new furniture!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.