Raymour & Flanigan - Reading Reviews 

151
TrustScore 4.5 out of 5

4.5

629 Snyder Road, 19605 Reading, PA, US


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Rated 1 out of 5 stars

First of all , I had to wait 2 weeks before you to come out to just for you to look at the sofa.. Then you didn’t even fix the problem and then you said you would call me to schedule a appointment.. N... See more

Rated 5 out of 5 stars

Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more

Company replied

Rated 5 out of 5 stars

Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more

Company replied

Rated 5 out of 5 stars

When our recliner broke we thought it was going to be nothing but a giant headache to go through the reselect process. We were absolutely wrong! Andy and his team were absolutely wonderful and within... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 629 Snyder Road, 19605, Reading, PA, United States

  • 6109265866

4.5

Excellent

TrustScore 4.5 out of 5

151 reviews

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4.5

All reviews

(151)

4,004 reviews in the last 12 months

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Rated 5 out of 5 stars

We purchased a recliner several yrs ago…

We purchased a recliner several yrs ago that was, long story short, defective. The warranty people , after three visits to our home, decided we should get another chair. As always, Raymour and Flanigan was professional and courteous. We even made a new purchase.

August 10, 2021
Rated 5 out of 5 stars

Very helpful and pleasant sales…

Very helpful and pleasant sales consultant.

June 21, 2021
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Reply from Raymour & Flanigan - Reading

Hello Mike! It's nice to hear your experience was excellent! We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

Jennifer was excellent

Jennifer was excellent. She answered all our questions and walk us through payment and delivery

May 30, 2021
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Reply from Raymour & Flanigan - Reading

Hi Pat! It's nice to hear you had a wonderful experience! We hope to see you again soon! -CE

Rated 5 out of 5 stars

We loved working with Tez extremely…

We loved working with Tez extremely helpful

May 15, 2021
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Reply from Raymour & Flanigan - Reading

Hello Larry! It's nice to see your experience was enjoyable! We look forward to seeing you again in the near future!

Rated 5 out of 5 stars

The sales rep was very pleasant and…

The sales rep was very pleasant and helpful during my visit at the store.

April 10, 2021
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Reply from Raymour & Flanigan - Reading

Hi Julio! We are delighted to hear your visit to our store was pleasant. Have a great day!

Rated 5 out of 5 stars

Our salesman was very helpful in making…

Our salesman was very helpful in making our purchase. Check out was efficient and fast.

March 31, 2021
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Reply from Raymour & Flanigan - Reading

Hi Bonnie! We are happy to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

Rated 5 out of 5 stars

Went into store and greeted by…

Went into store and greeted by salesperson. She was not pushy and available for me when I needed her. I was just browsing until I found something I really liked. She was very helpful when I needed her assistance and I appreciate that she was not pushy at all. She was very knowledgeable of product and very helpful with financing.

March 29, 2021
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Reply from Raymour & Flanigan - Reading

Hi Debbie! Thanks for your kind review! We hope you enjoy your new furniture! -MR

Rated 5 out of 5 stars

Sweet foyer piece

Love this foyer accent piece we got a Raymond and Flansgan’s. Perfect for the spot we chose.

March 24, 2021
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Reply from Raymour & Flanigan - Reading

Hello Thomas! Many thanks for your positive review! We hope you're enjoying your new furniture! -MR

Rated 5 out of 5 stars

Came in to get a certain time of chair…

Came in to get a certain time of chair for my mother who lives in a facility. Very helpful and we were in and out in an half and hour. Success

March 21, 2021
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Reply from Raymour & Flanigan - Reading

Hi Sandra! Many thanks for telling us about your experience. We look forward to seeing you again in the near future! -MR

Rated 2 out of 5 stars

It took weeks and then they broke it.

I ordered a TV console and waited 3 weeks for it to come in. It did and they called me to schedule delivery on 3/15. The next day they called me and told me that the console was broken and couldn't be delivered. If I wanted a replacement, I'd have to talk to customer service and wait 3-4 weeks! There were no solutions offered, not even the number to customer service. I ended up chatting with a customer service rep on the website. He didn't offer any solutions. I asked if I could get it sooner in a different color. It ended up being in black. The website with my proper zip code said it could be delivered on 3/18. He told me it couldn't be until 3/23. At my persistence, he ended up emaling the delivery people and said "fingers crossed" that they'd respond. I also had to ask for any kind of refund for delivery since they were the ones who broke it. The next day, I got an email saying the replacement console was coming on 3/18 and half off of delivery. I got it and I had to order a Minwax cover stick for the two blemishes on the door. Luckily, it is a nice piece of furniture, but I don't know if I want to wait weeks for an item next time only to have it end up settling for something else with small gouges on it.

March 20, 2021
Rated 5 out of 5 stars

We went in looking for livingroom…

We went in looking for livingroom furniture and we bought it on the spot. The people working there were very kind & helpful! They helped us make a great decision with a great price!! We can't wait till it arrives!

March 10, 2021
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Reply from Raymour & Flanigan - Reading

Hi Danielle! Thanks for taking the time to leave us such a positive review! Have a great day!

Rated 5 out of 5 stars

Just a great place to shop

Just a great-place to shop and the sales staff are a pleasure to work with very courteous and knowledgeable.

March 8, 2021
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Reply from Raymour & Flanigan - Reading

Hello Joseph! Thanks for leaving a review about your wonderful experience. We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Very helpful staff

I had a very nice experience when I purchased my counter height stools last week. Jeffrey from the Wyomissing area store was extremely helpful and a down to earth person.

March 7, 2021
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Reply from Raymour & Flanigan - Reading

Hello Anne! It's great to hear you enjoyed shopping for furniture with us. We hope you enjoy your new furniture! -MR

Rated 3 out of 5 stars

We ordered a couch and special order…

We ordered a couch and special order chair in mid-October. The couch came in a timely manner, but the chair didn't arrive for over a month, and it was the wrong chair. The deliverers couldn't take the chair back for they were subcontracted to make the delivery. We contacted R&F about the error and it's been almost a month since first contact and we still have the incorrect chair in our living room and no set date for delivery of our original purchase.

December 4, 2020
Rated 5 out of 5 stars

Very pleasant sales associate (Marilyn…

Very pleasant sales associate (Marilyn Davies) and every other associate I interacted with. No high pressure sales. Very nice experience. Looking forward to delivery of the furniture.

October 12, 2020
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Reply from Raymour & Flanigan - Reading

Hi Cindy! It's nice to hear you had a great experience furniture shopping at Raymour & Flanigan! Thank you for shopping with us! -MR

Rated 5 out of 5 stars

Awesome In store Experience....

I had a very pleasant experience in store the other day. I went in already knowing what I wanted and my Sales person, Sandy greeted me and engaged me right away. She was a pleasure to deal with and made my experience placing my order nice and painless. I will definitely be back for my next purchase.

September 9, 2020
Unprompted review
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Reply from Raymour & Flanigan - Reading

Hi Kristen! Thanks so much for taking the time to tell us about your experience! Thank you for shopping with us! -MR

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