First of all , I had to wait 2 weeks before you to come out to just for you to look at the sofa.. Then you didn’t even fix the problem and then you said you would call me to schedule a appointment.. N... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sales rep was friendly, knowledgeable and explained all our options. Store is welcoming and well stocked so we could see almost every option available. We will definitely be making R&F our first stop... See more
Company replied
Sales consultant Gabe was very professional & helpful. He seemed to know exactly what I was looking for. Delivery has been scheduled for 4 days after purchase, which is hardly ever the case at other f... See more
Company replied
When our recliner broke we thought it was going to be nothing but a giant headache to go through the reselect process. We were absolutely wrong! Andy and his team were absolutely wonderful and within... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
629 Snyder Road, 19605, Reading, PA, United States
- 6109265866
4.5
Excellent
151 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mark was a very courteous and helpful…
Mark was a very courteous and helpful employee!!!
July 12, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Christine! Thanks for your incredible review! Have a great day! -MR
Alexx was very friendly and a great…
Alexx was very friendly and a great help in picking out the right mattress for us.
July 6, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Alan! Thank you for your kind review! We look forward to seeing you again in the near future! -MR
Nice and affordable selections
The Raymour & Flanagan Outlet had some nice selections at very affordable prices. We were looking for a sofa sleeper and chair for our new lake house and found a couple of nice options. Our salesperson was very helpful and gave us the time we needed to look around before settling on a sofa and chair. I would definitely go back there if I needed something affordable.
June 29, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Cindy! Many thanks for taking the time to leave us such a thoughtful review about your shopping experience! We look forward to seeing you again in the near future! -MR
My salesman was great and gave…
My salesman was great and gave different options. He didnt push at us while we shopped which was nice and was available when I had questions.
March 10, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Lisa! Many thanks for reviewing your experience with us! Thank you for furniture shopping with us! -MR
The store located on RT
The store located on RT. 61 South is always professional and informative. The manager named Jeff. Very polite and knowledgeable about my request.
Your service/ warranty department was arrogant and not helpful with my situation that ended up with my son sleeping on the floor on an air mattress while waiting for response and decision. We were ready to walk away from Waymore and Flanagan.
March 8, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hello Dale! Thanks so much for taking the time to leave us such a helpful review! We are looking forward to seeing you again soon! -MR
Very personable saleswoman who attended…
Very personable saleswoman who attended to me and my husband. He drove her crazy, but she walked everywhere with us around the store. She even laughed at his corny jokes! Thanks again we always love the quality of the furniture here! I am sure we will be back soon!
March 3, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Theresa! Thanks so much for taking the time to leave us such a terrific review! We are looking forward to seeing you again soon! -MR
Customer service was excellent
Customer service was excellent even after a customer error in a special order. Couldn’t have been more pleased! Ask for Ann at the Snyder Road, Reading PA location for all your furniture needs!
February 17, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Kathy! Thank you for your terrific review! We hope you're enjoying your new furniture! -MR
Great experience
February 13, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Daniel! We want to thank you for the kind words! Thank you for shopping with us! -MR
Reply from Raymour & Flanigan - Reading
Hi Diane! Thanks for your 5-star review! We are looking forward to seeing you again soon! -MR
Adam was our salesperson
Adam was our salesperson. He was helpful, knowledgeable and made sure we were happy with our purchase. This is not our first trip to R&F and definitely won't be our last.
The entire staff there is exceptional.
January 28, 2020
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Krista! Many thanks for taking the time to tell us about your experience with Raymour & Flanigan! We hope you enjoy your new furniture! -MR
From salesman to delivery…
From salesman to delivery guys.....excellent
December 10, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Shelby! We are pleased to see you enjoyed shopping for furniture with us. Thank you for shopping with us! -MR
Great Suggestions
Saleslady, Diane, was perfect. She made great suggestions, and was not pushy. Thanks!
November 18, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Diane! We are delighted to hear you had a pleasant experience! We hope you enjoy your new furniture! -MR
States 3 day guarantee on website and…
States 3 day guarantee on website and was told in person that they can deliver in 3 days or less. Ordered over $14,000 in furniture. Everything was in stock. When I called to schedule the delivery, I was told 5 days or longer because they have other stops. Person was rude and not helpful on phone. So don't say 3 days or less guarantee when you can't even guarantee 4 days.
November 8, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Brandon. We are very sorry to hear about this issue with your furniture delivery and we sincerely apologize for the inconvenience this has caused. We'd be happy to get you in touch with a manager to talk about this further with you. Feel free to email us at rfcare@raymourflanigan.com with your purchase information. Thank you. -MR
Excellent product and service
October 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Vuctoria! We want to thank you for reviewing your experience with us! Have a great day! -MR
Always great service at Raymour and…
Always great service at Raymour and Flanigan!
October 26, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Deb! It's great to hear you had a terrific experience! We hope you enjoy your new furniture! -MR
Fine service from start to finish
October 23, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Suzanne! Thanks for reviewing your experience with Raymour & Flanigan! Thank you for shopping with us! -MR
Ordered 2 bar stools
Ordered 2 bar stools. Got a great price and they were available for pickup when they said they would be available.
October 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hello Mike! Thanks for telling us about your shopping experience. We hope you enjoy your new furniture! -MR
Great experience
Great job. We looked for a while and went back to the first sofas we saw. Got them delivered on Saturday as we requested
October 22, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi John! We are pleased to see you had a great experience furniture shopping at Raymour & Flanigan! Thank you for furniture shopping with us! -MR
Kerry was very helpful and…
Kerry was very helpful and knowledgeable about the product. She helped me find exactly what I needed and the trainee with her was also very knowledgeable in mattresses. They were a great combination!
September 30, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Susan! Thank you for telling us about your experience. Thank you for furniture shopping with us! -MR
Great sales person (Dawn Leibold) and…
Great sales person (Dawn Leibold) and professional delivery personnel.
This was a good experience.
September 11, 2019
Unprompted review
Reply from Raymour & Flanigan - Reading
Hi Roy! Thank you for your kind review! We appreciate you shopping with us! -MR
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.