Raymour & Flanigan - Rockaway Reviews 

Excellent sale associate and great customer service staff!!!

Your product selection is much nicer than I thought. I always thought of you as “grandma furniture” and you are not you had a great selection for all tastes.

Professional salesman.

Excellent service! Friendly, Professional and very informative! Definitely would recommend this place to anyone looking to purchase furniture!

Sales person was very nice and informative

Excellent salesperson. She was patient and we felt totally comfortable with her. Availability of merchandise was also a big plus.

Bastian was extremely helpful and made our purchase very smooth and easy!

Nuran Serif was very helpful - she had assisted me on my initial shopping visit, helping me to understand my options. I made sure to get her card and ask for her on my return visit to purchase. The option I had planned to buy was not available, but she directed me to something even better! She also effectively sold me on the platinum service with a discount. Very happy with the attentive service and looking forward to getting my new couch!

Funda and her manager went out of their way to take care of us and find what we wanted. They were THE GREATEST Thank you both so much.
Tom & Ruth Sacco

Moe was amazing ! Great experience.

Very nice and knowledgeable sales person, Nuran Serif
Next day delivery. Very professional delivery people

The sales person was fine at first however your hidden policies are ridiculous and we will NEVER shop there again and have told all our family and friends about our experience so they never shop there either.
Also, once I told the sales person I was going to write a review, she nastily retracted the delivery discount she had offered and I do mean she was Nasty about it. I told her I didn’t need your $40 discount after the way I was tricked so I happily paid it. Terrible terrible experience after buying all my furniture there for years. NEVER. NEVER. AGAIN!!

Guilliana was extremely helpful, informative and took time with me to go thru the whole show room to find my dream furniture. Very nice selection and No pressure sales , I appreciated that.

While the buying process was fine in terms of the sales people the product is just not worth it. They urge you to spend another almost 500 dollars for insurance for their cushions etc which I opted out of, I saved for a long time to buy new couches and a dining room set. Well not even a year later and the holes on the seems of the couch cushions is unacceptable. Noone is jumping on them or rough housing they are simply sitting on them and there are rips on almost every seem of the couch. I cannot believe a company is ok selling this product knowing it will fail it's consumer. Absolutely appalling!

They had several options of lift chairs on display that were available for shipment.

As usual, was appreciative of the very fast delivery date and impeccable delivery service (though I did not appreciate the 06:40 am early call to tell me the delivery was only 20 minutes out for a delivery time set as 8-9:30 am). I was later dismayed that both the lamps I ordered were damaged. As the delivery guys would not set the lamps up (reportedly policy), I did not discover this until I unpacked them later the same day (and discovered a broken lamp part outside the wrapping of the lamp itself, as if it had been tossed separately in the box as an afterthought!). It was then challenging to get someone to answer the phone at R&F when I called back in the middle of the same day. Someone did eventually take my call and told me someone would call me back to discuss replacement options. Waiting for that call today.

Your salesman, Bastian Romero was wonderful! As soon as I walked through the door he greeted me with a big smile. I told him what I wanted to see and he walked with me to look at what I was interested in. The store was set up in such a manner that I could see everything clearly. I was not rushed into anything which I really appreciated! I came to the store on Monday and returned on Tuesday and bought my new furniture!

Very helpful and knowledgeable.
Also honest about delivery terms.
Pricing very fair.