Raymour & Flanigan - Rockaway Reviews 

155
TrustScore 4.5 out of 5

4.4

301 Mt. Hope Ave, Suite 002, 7866 Rockaway, NJ, US


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Rated 1 out of 5 stars

I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... See more

Rated 5 out of 5 stars

Annamarie was extremely helpful and she was very patient. She didn’t pressure me in anyway to make a decision.

Rated 5 out of 5 stars

We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, United States

  • 9733430940

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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Replied to 0% of negative reviews

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4.4

All reviews

(155)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The salesperson

The salesperson, Annamarie was very helpful. The whole process was very smooth.

November 4, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you for your review, Paul! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

My salesperson Juan was EXCELLENT!

My salespersons, Juan, was extremely patient and helpful with assisting me making a purchase from the store over the phone. I look forward to working with him again.

November 1, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you for taking the time to leave a review, Rhonda! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.

Rated 4 out of 5 stars

good service

good service, friendly salesperson

October 8, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you Bill Burkefor your review. We're happy to hear you had good service and your sales person was friendly!! We hope to see you again. -Jeff V.

Rated 5 out of 5 stars

Thank You…

Brad stepped in and helped when the original person I was working with wasn't available. He did a thorough job of finding out price, availability etc.

September 21, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you for your review, Dell! We really appreciate you taking the time out to share your experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Great experience on my first visit to…

Great experience on my first visit to the new Raymour and Flanigan store in Rockaway New Jersey. The sales person was very helpful and went out of his way to have a piece of furniture brought over to a couch I wanted to purchase to make sure that it coordinated. The whole process was simple And the sales person gave me his cell number in the event there was any problems.

September 17, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you NJ Gal for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

Positive experience

Our sales person Peter was very good in helping us make our final decision on the furniture. He was very informative, polite and had a no pressure attitude. My wife liked his sense of humor and overall we had a great experience buying furniture.

September 6, 2022
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Reply from Raymour & Flanigan - Rockaway

Hi James! Thank you for taking the time to leave us a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Jeff V.

Rated 5 out of 5 stars

Annemarie Bacovic was the greatest…

Annemarie Bacovic was the greatest salesperson we have ever encountered. Allowing us to peruse bedroom sets without any pressure was so helpful to us and she helped us successfully choose the right set and mattress for us. She thoroughly explained everything to us. As senior citizens we are grateful for the care and concern she afforded us.

September 5, 2022
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Reply from Raymour & Flanigan - Rockaway

Hi Dan,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Jillianna was amazing!

September 1, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you Neisha Springer for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Patient- helpful- easy

We bought an ottoman from Peter at the Rockaway store. He was friendly , very helpful and the transaction went perfectly.

August 6, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you for taking the time to leave a review, A.H.H.! We're happy to hear that your sales associate was friendly and helpful! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

Shopping at Raymour & Flanigan

We went to the Raymour & Flanigan store in Rockaway to purchase new furniture for our granddaughter. The dresser and chest were on sale for a 10% discount. Our salesperson, Annamarie Bakovic, was very pleasant and helpful. The store manager, Gaith Shashati, was also very pleasant. The only thing I think you can improve upon is to give your managers more leeway as far as pricing goes. I have furniture shopped at another store in my area and have been offered a deeper discount and twice they have waived the cost of delivery.

August 6, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you Eileen Valentino for your kind words. We are happy to hear you had a good experience with us!! Enjoy your new furniture. -Jeff V.

Rated 5 out of 5 stars

The store Manager was both courteous…

The store Manager was both courteous and knowledgeable regarding different types of mattresses.
He took the time to help me find the right mattress for me and also was cognizant of my price point. Overall, a very good experience

August 2, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you for your review, Anne! We really appreciate you taking the time out to share your experience with us!! Enjoy your new mattress. -Jeff V.

Rated 5 out of 5 stars

Excellent service

Excellent service. They let you alone the time that you need to see and decide what you want with out pressure

July 28, 2022
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Reply from Raymour & Flanigan - Rockaway

Thank you Alonso Calvo for your review. We are happy to hear that you received outstanding service! We look forward to seeing you again. -Jeff V.

Rated 5 out of 5 stars

very helpful saleswoman.

December 17, 2021
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Reply from Raymour & Flanigan - Rockaway

Thank you for taking the time to leave a review, Robert! We really appreciate you taking the time out to share your experience with us. -Taylor W

Rated 5 out of 5 stars

I like my new couch & chaise a lot

I like my new couch & chaise a lot. Very comfortable. Service was quick and excellent.

December 17, 2021
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Reply from Raymour & Flanigan - Rockaway

Hi Beth! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 5 out of 5 stars

Ana was extremely knowledgeable about…

Ana was extremely knowledgeable about the products she was selling.

October 26, 2021
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Lindsay! Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us and hope to see you again soon. -Taylor W

Rated 4 out of 5 stars

Living Room Furniture @ East Hanover…

Living Room Furniture @ East Hanover Outlet
Shopped with my adult son for living room furniture. Salesman helped with selecting a sofa that was in-stock, as we selected one that was out of stock.

Happy with furniture, looks great!! Delivery men were professional and did a great job!!

Only negative we experienced was Salesman told us delivery would be on Sunday, which in fact we came to discover a couple days later in an email that the delivery was on Monday. Son and I both heard Sunday, so that was disappointing that I had to miss a day of work, when I wasn't expecting to.

So even though we had that hiccup, we received our furniture and we are happy with it.

I will return again for my next purchase.

August 18, 2021
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Reply from Raymour & Flanigan - Rockaway

Hi Marie,

Thank you for your awesome feedback. We are so glad you had a pleasant experience with us. We are looking forward to seeing you again soon! -Taylor W

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