Raymour & Flanigan - Rockaway Reviews 

155
TrustScore 4.5 out of 5

4.4

301 Mt. Hope Ave, Suite 002, 7866 Rockaway, NJ, US


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Rated 1 out of 5 stars

I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... See more

Rated 5 out of 5 stars

Annamarie was extremely helpful and she was very patient. She didn’t pressure me in anyway to make a decision.

Rated 5 out of 5 stars

We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... See more

Company replied

Rated 5 out of 5 stars

Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Home Goods Store
  5. Interior Designer
  6. Mattress Store

Written by the company

Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!


Contact info

  • 301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, United States

  • 9733430940

4.4

Excellent

TrustScore 4.5 out of 5

155 reviews

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Replied to 0% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(155)

4,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were extremely happy to work with…

We were extremely happy to work with Ana Jimenez at your Rockaway, NJ location. She was helpful but, not pushy. She let us look around and kept checking in to see if we had questions. Once we narrowed down our choices, she showed us how the furniture would look on her tablet, with the fabrics we chose. She kept us updated on when our furniture would arrive at the warehouse and scheduled our delivery date. We would definitely recommend Ana to our friends and family.

July 27, 2021
Rated 4 out of 5 stars

We entered the store looking for a specific couch

We entered the store looking for a specific item. We were greeted at the door by a very nice young lady. We told her what we wanted and she escorted us to the proper area. This area was set up very nicely and easy to find the perfect couch. We made our decision and searched for Samantha. She asked if we had any questions and we told her what we wanted and she determined if it was available. It was so she led us to the customer area to finish the order. Everything went smoothly and we left very happy with our purchase.

July 14, 2021
Rated 5 out of 5 stars

Great experience

Sales rep was very helpful and very professional

July 1, 2021
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Nancy! Many thanks for leaving us a 5-star review! Thank you for furniture shopping with us! -CE

Rated 5 out of 5 stars

Spectacular Customer Service

Wow, what great customer service. Tee was very professional.

June 15, 2021
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Reply from Raymour & Flanigan - Rockaway

Hi Tammy! Many thanks for your 5-star review! We appreciate you shopping with us! -CE

Rated 5 out of 5 stars

The salesman was very helpful without…

The salesman was very helpful without pressuring me. The store had a good selection of furniture.

June 12, 2021
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Reply from Raymour & Flanigan - Rockaway

Hi Diane! Thanks for reviewing your experience shopping at Raymour & Flanigan! We are looking forward to seeing you again soon! -CE

Rated 5 out of 5 stars

Pete is the best!

June 3, 2021
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hello Tom! It's nice to hear you enjoyed your experience. We hope to see you again soon! -CE

Rated 5 out of 5 stars

Our sales association John was great he…

Our sales association John was great he let us look an then if we had any questions he was there to answer.We Wound up buying for two houses are primary residence and our summer cabin

May 31, 2021
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Reply from Raymour & Flanigan - Rockaway

Hi Chuck! Thank you for the kind words! We look forward to seeing you again in the near future! -CE

Rated 5 out of 5 stars

Ernie and Sam from the Vineland, NJ Thank you!

Ernie and Sam from the Vineland, NJ store were wonderful!!! They spent so much time with us picking out the right furniture for our new home. Their patience and expertise made making choices easy and fun. You are an awesome team! Thank you!!!

April 25, 2021
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Reply from Raymour & Flanigan - Rockaway

Hello Alphonse and Veronica! Thanks so much for taking the time to leave us such a helpful review about your shopping experience! We are looking forward to seeing you again soon!

Rated 3 out of 5 stars

This would have been 5 stars if the…

This would have been 5 stars if the stote manager at Rockaway had not been so rude and refused to help us. He was aggressive and threatening to me and my wife about a reselect. Custome Care and the ultimate salesman were great. The store manager has no place serving the public.

March 17, 2021
Rated 5 out of 5 stars

Salesman was helpful

Salesman was helpful, furniture is good

March 9, 2021
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Steve! We are glad to hear you had a positive experience! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Great Customer Service!

October 9, 2020
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Jon! It's great to hear your experience shopping with us was enjoyable! We look forward to seeing you again in the near future! -MR

Rated 5 out of 5 stars

Large store with plenty of options

Large store with plenty of options. Sales person was helpful but not pushy.

January 8, 2020
Unprompted review
Raymour & Flanigan - Rockaway logo

Reply from Raymour & Flanigan - Rockaway

Hi Eileen! We are thrilled to hear you had an excellent experience at Raymour & Flanigan! Thank you for furniture shopping with us! -MR

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