I haven’t been in your store in well over a year. Why the survey now? I have however been waiting for two cushions since requesting replacement last February. We also had a “to-do” with a lift chai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Annamarie was extremely helpful and she was very patient. She didn’t pressure me in anyway to make a decision.
We had a very good experience shopping at Raymour and Flanagan for a new couch and side table. We were very fortunate to have an excellent sales associate, she was very helpful and knowledgeable and... See more
Company replied
Another perfect purchase at Raymour & Flanigan in Rockaway thanks to the EXCELLENT sales & planning help from Annmarie Bakovic! She took her time and applied her expertise in designing a new dining ro... See more
Company details
- Furniture Store
- Bedroom Furniture Store
- Children's Furniture Store
- Home Goods Store
- Interior Designer
- Mattress Store
Written by the company
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Contact info
301 Mt. Hope Ave, Suite 002, 7866, Rockaway, NJ, United States
- 9733430940
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 0% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a sinking mattress after only 4…
I had a sinking mattress after only 4 months. I contacted customer service it took several months of going back and forth with phone calls and email but, I was able to get a new mattress.
We were extremely happy to work with…
We were extremely happy to work with Ana Jimenez at your Rockaway, NJ location. She was helpful but, not pushy. She let us look around and kept checking in to see if we had questions. Once we narrowed down our choices, she showed us how the furniture would look on her tablet, with the fabrics we chose. She kept us updated on when our furniture would arrive at the warehouse and scheduled our delivery date. We would definitely recommend Ana to our friends and family.
We entered the store looking for a specific couch
We entered the store looking for a specific item. We were greeted at the door by a very nice young lady. We told her what we wanted and she escorted us to the proper area. This area was set up very nicely and easy to find the perfect couch. We made our decision and searched for Samantha. She asked if we had any questions and we told her what we wanted and she determined if it was available. It was so she led us to the customer area to finish the order. Everything went smoothly and we left very happy with our purchase.

Reply from Raymour & Flanigan - Rockaway
Spectacular Customer Service
Wow, what great customer service. Tee was very professional.

Reply from Raymour & Flanigan - Rockaway
The salesman was very helpful without…
The salesman was very helpful without pressuring me. The store had a good selection of furniture.

Reply from Raymour & Flanigan - Rockaway
Our sales association John was great he…
Our sales association John was great he let us look an then if we had any questions he was there to answer.We Wound up buying for two houses are primary residence and our summer cabin

Reply from Raymour & Flanigan - Rockaway

Reply from Raymour & Flanigan - Rockaway
Really pleased with the attention we…
Really pleased with the attention we got from the store manager, thanks!! 😊👌🏽
Ernie and Sam from the Vineland, NJ Thank you!
Ernie and Sam from the Vineland, NJ store were wonderful!!! They spent so much time with us picking out the right furniture for our new home. Their patience and expertise made making choices easy and fun. You are an awesome team! Thank you!!!

Reply from Raymour & Flanigan - Rockaway
very nice .and very helpful.
I have had mugging but the best…
I have had mugging but the best experience every time I go into a Raymour and Flanagan store. Such courtesy abs professionalism
Wonderful advice and suggestions for…
Wonderful advice and suggestions for furnishing our room.

Reply from Raymour & Flanigan - Rockaway
Doug was so helpful and patient with…
Doug was so helpful and patient with our Sectional search. We will always work with him !

Reply from Raymour & Flanigan - Rockaway
This would have been 5 stars if the…
This would have been 5 stars if the stote manager at Rockaway had not been so rude and refused to help us. He was aggressive and threatening to me and my wife about a reselect. Custome Care and the ultimate salesman were great. The store manager has no place serving the public.

Reply from Raymour & Flanigan - Rockaway
The manager was very helpful and was a…
The manager was very helpful and was a great help.

Reply from Raymour & Flanigan - Rockaway
Large store with plenty of options
Large store with plenty of options. Sales person was helpful but not pushy.

Reply from Raymour & Flanigan - Rockaway
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







